View Full Version : Can you still purchase IR remotes?

2010-07-16, 15:08
...and if so, where? I can't find them on the website anymore.

2010-07-16, 15:46
For the Touch, look at:

For the Boom, look at:

You get to these by going the the particular player on the Logitech website, then select "support" and then select "replacement parts".

2010-07-16, 16:32
Are you asking about the IR remotes that came with the SB2/SB3 units? If so, I too could not find them on the Logitech site.

2010-07-16, 16:41
Okay the Touch remote is probably the best match for an old SB3 remote. Support seems like an odd place to hide products you can purchase, but at least now I know!

2010-07-16, 16:51
I just spoke with sales. They confirmed that they don't sell the original IR remotes for the SB2 or SB3 units. In fact, they didn't even know what an SB2 was as it's not listed in any way on the Logitech site.

It's too bad. SlimDevices wouldn't have left us hanging so soon after purchase. The newest SB3s can't be more than 2-3 years old. Purchasing a Controller to operate an SB3 is ludicrous. The old IR remote was the fastest interface around. The new remotes look nice, but they are laggy.

It was a great line of products when it was Slim. Sorry to see it go.

2010-07-16, 17:25
As Catbus indicates, Touch remote is fairly similar to SB3 remote, and should work fine (a few differences... most notably the Brightness button which I believe may be required for firmware update if you don't have configured for auto). Boom remote is less $, and supports basic functions on SB3. Older players are also supposed to support JVC IR codes as well.

2010-07-16, 20:39
Sorry everyone I sounded too melodramatic earlier. I've since calmed down. I guess I'm not as comfortable with change as I should be.

I still get a lot of enjoyment from the Slim hardware. I guess I'm just getting cranky in my old age. The 10-minute wait on the support line was something I never experienced in the days of Slim. You always got a person right away. I miss that.


2010-07-16, 20:52
While the old IR remotes are no longer for sale, there may still be some stock. For some time, my old SB3 remote (the ovalish one) was behaving erratically (sometimes button presses just didn't do anything) and, on the advice of someone else on this forum, I contacted support. They wouldn't sell me one, but they sent me one for free. If you really need a new remote because yours is broken, there may still be some left for you.

2010-07-16, 20:59
The newest SB3s can't be more than 2-3 years old.

The SB3 was renamed the Classic toward the end of its life. I'm not exactly certain when they stopped selling them, but the newest ones can't be more than a few months old.

If you asked politely you could probably find someone in these forums willing to sell you an SB2/3/Classic remote. A lot of people here have bought numerous SB2/3/Classics over the years and have remotes lying around that they've never used.