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mmcmonster
2010-06-08, 02:50
Can someone in the loop let Logitech know that their Squeezebox website sucks?

http://www.logitech.com/en-us/speakers_audio/wireless_music_systems

The problem is the horizontal scroll bar isn't obvious, so I thought they had discontinued most of the squeezebox line, and was quite upset. :-(

Took me a few minutes of googling around before I realized that it was a scroll bar and noticed the big arrows.

Can't they just use smaller pictures or put them in a grid or something? :-)

jwagner010
2010-06-08, 03:56
Yeah I agree but the scrolling is the least of their problems. Their website just shows a bunch of 'Wi-Fi Music Players', they don't educate people that this is a system and how all the components work together. This is a case study in the making of the worst marketing / transaction integration I have seen. Logitech knows how to sell Peripheral / Add on devices (mouse, keyboard, remotes, etc) they don't know how to sell systems and educate buyers on systems / eco systems. This spells bad news for the future of the squeezebox as much of the value in the squeezebox is the system (how it works together) and the community around it that drives innovation and continuous improvement.

I predict the squeezebox line being dumped by logitech in 18 to 24 months, hopefully we have a management buy out and the old slimdevices crew getting back together to rescue it.

tipsen
2010-06-08, 04:27
Can someone in the loop let Logitech know that their Squeezebox website sucks?

http://www.logitech.com/en-us/speakers_audio/wireless_music_systems

The problem is the horizontal scroll bar isn't obvious, so I thought they had discontinued most of the squeezebox line, and was quite upset. :-(

Took me a few minutes of googling around before I realized that it was a scroll bar and noticed the big arrows.
100% agreed - this is a typical example of how not to build a webpage - fortunately you can easily scroll both vertical and horizontal using a logitech mouse... - oh, wait no - it's flash so that doesn't work either... well guess it's a completely crappy solution...