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View Full Version : How do I stop scanner.exe from running?



Mike New
2010-06-03, 09:41
For some reason, scanner.exe arbitrarily starts up and runs on its own with no input from me. I have a large library, so this drags my (Win XP) PC to its knees and I can't get any work done. (It also makes me nervous to hear my hard drive pounding away with a live Internet connection.)

This activity occurs on two completely separate systems with Squeeze Server installed. The only way I've found to stop it is to kill it from Task Manager. Why is this happening, and how can I stop it?

By the way, my Rescan Timer (Settings/Advanced) is OFF.

Thanks in advance for the help.

Wirrunna
2010-06-03, 23:06
Mike, you should give us a few more clues - what version of Squeeze Server are you running ? Are you also using Music IP ?
Has this started happening after updating Squeeze Server ? Has Squeeze Server worked fine for a while and just suddenly decided to start running scans?

Mike New
2010-06-04, 06:11
Wirrunna,
Thanks for your interest and help. I am currently running 7.5.0, but this has been going on for at least a year. It wasn't until last week I took the time to find out what was hammering my hard drive. On both PCs, it's scanner.exe. I am not running Music IP or any plugins. (I've been using Squeeze for about 6 years.)

I haven't noticed any particular pattern; the thing just takes off and runs. I notice it running maybe once a week, but it may run more often. I don't think it's a "scanner" virus because I just rebuilt my laptop from scratch (format c:) about a month ago.

I'm surprised I'm the only one seeing this, since both of my PCs are affected.

Cheers - Mike

Wirrunna
2010-06-04, 19:14
Mike, the only thing I would point the bone at is the Rescan Timer that you have already checked is off. I am not aware of anything else that would kick off a scan.
You don't have some sort of garbage collect program that would clear SB cache that runs auto magically? If the SB server loses it's data base it will rebuild (kickoff a scan).
What type of scan is kicked off? The web control Server Settings/Information tab should indicate whether it is a full scan or just a look for new and changed music, but if it is just a look for new and changed music it shouldn't take long.
All I can suggest is to email support or try 7.5.1 (or even 7.6.0) and see if it goes away. Pretty lame advice, but I can't think of anything else.

toby10
2010-06-05, 02:53
Also not much help, but....

1. Try disabling all plugins, reboot server
2. Try to get some logs and post them, maybe the scanner is getting hung up on a strange file
3. Verify that your server isn't looking for moved library files (maybe a shortcut to a non-existent folder?)

Mike New
2010-06-05, 07:42
Thanks for the suggestions. I'll see if I can dig into this a little more, but I have to wait for it to occur again and I have no idea when that might be. Stay tuned...