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Matthew
2004-08-12, 00:30
Continuing problems with Squeezebox
Now I am really cross, IE has just crashed losing my entire orginal message, oh well here
goes....
I am having continuing problems with my Squeezebox which started way back with
firmware update 23.
Trying this update caused my Squeezebox to crash and the update fail. The only rectification
was to remove the wireless card inside and try the update again - sucess!!!
However after this event the playback of all music including MP3's is punctated with
annoying little pops, cracks and gaps in music (probably about 1/8th of a sec). After
much playing around I discovered that the solution was to remove the wireless card
and hard wire the squeezebox straight into the wireless router (defeating the point of
having it but hey it worked and at the time I had just switched to a cable modem
which was neatly installed next to my computer so it didn't matter).
Interestingly enough with the wireless card inserted and the squeezebox hard wired to
the router the same problems where occurring. It seems that the physical presence of
the network card is causing all the problems.
Now I have moved and due to the logistics of where everything is and the size of the
house it has become an issue again and even after updating to the latest nightly build
the same issues are occurring.
I am running with slimserver on a XP2600+ 1Gb Ram, 250 Gb Hard drive, Windows XP SP 1
connected to a cable modem running a zonealarms firewall.
The network connection is fine running at 68% and the buffer never runs down but the
problems still occur.
I notice that other people (not many) are having a similar problem with pops in playback
which seem to be widely ignored.
My WAG is that there is something different about mine and other boxes (maybe the
wireless card) which caused the firmware update problem and is causing these arificat
problems. Would a new wireless card work?
Can anybody help as I am seriously thinking of jacking it in and going with a different solution.
On that note what is the returns policy, the box is 9 months old and obviously it has been
opened (on the adivce of Slim devices).

Jack Coates
2004-08-12, 08:31
>
> Continuing problems with Squeezebox
> Now I am really cross, IE has just crashed losing my entire orginal
> message, oh well here
> goes....

Yeah, it'll do that. Too bad there's no alternatives.

> I am having continuing problems with my Squeezebox which started way back
> with
> firmware update 23.
> Trying this update caused my Squeezebox to crash and the update fail. The
> only rectification
> was to remove the wireless card inside and try the update again -
> sucess!!!
> However after this event the playback of all music including MP3's is
> punctated with
> annoying little pops, cracks and gaps in music (probably about 1/8th of a
> sec). After
> much playing around I discovered that the solution was to remove the
> wireless card
> and hard wire the squeezebox straight into the wireless router (defeating
> the point of
> having it but hey it worked and at the time I had just switched to a cable
> modem
> which was neatly installed next to my computer so it didn't matter).
> Interestingly enough with the wireless card inserted and the squeezebox
> hard wired to
> the router the same problems where occurring. It seems that the physical
> presence of
> the network card is causing all the problems.

What happens if you show buffer fullness? (Web UI, Player Settings, Show
Buffer Fullness). I betcha you'll see that despite 68% signal strength,
buffer is still generally low and frequently emptying. I'd suspect
interference from other equipment, microwaves and cordless phones or
neighbor's WAPs. It's remotely possible that there's something buggy about
the card or firmware, but I'd expect problems on that level to be much
more catastrophic.

> Now I have moved and due to the logistics of where everything is and the
> size of the
> house it has become an issue again and even after updating to the latest
> nightly build
> the same issues are occurring.
> I am running with slimserver on a XP2600+ 1Gb Ram, 250 Gb Hard drive,
> Windows XP SP 1

how big is your collection? Is it MP3 or are you trying FLAC?

> connected to a cable modem running a zonealarms firewall.
> The network connection is fine running at 68% and the buffer never runs
> down but the
> problems still occur.
> I notice that other people (not many) are having a similar problem with
> pops in playback
> which seem to be widely ignored.

I wouldn't say ignored, generally the advice is to try with a wire and if
that works, troubleshoot the wireless network. Personally I think it's a
freaking miracle to stream high bandwidth media across such an unreliable
transport at all, kudos to Slim Devices for even trying it.

> My WAG is that there is something different about mine and other boxes
> (maybe the
> wireless card) which caused the firmware update problem and is causing
> these arificat
> problems. Would a new wireless card work?
> Can anybody help as I am seriously thinking of jacking it in and going
> with a different solution.
> On that note what is the returns policy, the box is 9 months old and
> obviously it has been
> opened (on the adivce of Slim devices).
>

I'm hardly the voice of official policy, but at 9 months old, you're not
going to be lucky with that route, especially since it's working with
wired. You can sell it on ebay, I've found that they hold their value
extremely well (bad news for those hoping to get a killer deal on a used
SB).

--
Jack At Monkeynoodle.Org: It's A Scientific Venture...
"Believe what you're told; there'd be chaos if everyone thought for
themselves." -- Top Dog hotdog stand, Berkeley, CA

Neil Cameron
2004-08-12, 08:57
Or interference from Halogen light transformers...
--
Neil

"Jack Coates" <jack (AT) monkeynoodle (DOT) org> wrote in
message news:4678.192.168.3.252.1092324667.squirrel (AT) mail (DOT) monkeynoodle.org...
>
> >
> > Continuing problems with Squeezebox
> > Now I am really cross, IE has just crashed losing my entire orginal
> > message, oh well here
> > goes....
>
> Yeah, it'll do that. Too bad there's no alternatives.
>
> > I am having continuing problems with my Squeezebox which started way
back
> > with
> > firmware update 23.
> > Trying this update caused my Squeezebox to crash and the update fail.
The
> > only rectification
> > was to remove the wireless card inside and try the update again -
> > sucess!!!
> > However after this event the playback of all music including MP3's is
> > punctated with
> > annoying little pops, cracks and gaps in music (probably about 1/8th of
a
> > sec). After
> > much playing around I discovered that the solution was to remove the
> > wireless card
> > and hard wire the squeezebox straight into the wireless router
(defeating
> > the point of
> > having it but hey it worked and at the time I had just switched to a
cable
> > modem
> > which was neatly installed next to my computer so it didn't matter).
> > Interestingly enough with the wireless card inserted and the squeezebox
> > hard wired to
> > the router the same problems where occurring. It seems that the physical
> > presence of
> > the network card is causing all the problems.
>
> What happens if you show buffer fullness? (Web UI, Player Settings, Show
> Buffer Fullness). I betcha you'll see that despite 68% signal strength,
> buffer is still generally low and frequently emptying. I'd suspect
> interference from other equipment, microwaves and cordless phones or
> neighbor's WAPs. It's remotely possible that there's something buggy about
> the card or firmware, but I'd expect problems on that level to be much
> more catastrophic.
>
> > Now I have moved and due to the logistics of where everything is and the
> > size of the
> > house it has become an issue again and even after updating to the latest
> > nightly build
> > the same issues are occurring.
> > I am running with slimserver on a XP2600+ 1Gb Ram, 250 Gb Hard drive,
> > Windows XP SP 1
>
> how big is your collection? Is it MP3 or are you trying FLAC?
>
> > connected to a cable modem running a zonealarms firewall.
> > The network connection is fine running at 68% and the buffer never runs
> > down but the
> > problems still occur.
> > I notice that other people (not many) are having a similar problem with
> > pops in playback
> > which seem to be widely ignored.
>
> I wouldn't say ignored, generally the advice is to try with a wire and if
> that works, troubleshoot the wireless network. Personally I think it's a
> freaking miracle to stream high bandwidth media across such an unreliable
> transport at all, kudos to Slim Devices for even trying it.
>
> > My WAG is that there is something different about mine and other boxes
> > (maybe the
> > wireless card) which caused the firmware update problem and is causing
> > these arificat
> > problems. Would a new wireless card work?
> > Can anybody help as I am seriously thinking of jacking it in and going
> > with a different solution.
> > On that note what is the returns policy, the box is 9 months old and
> > obviously it has been
> > opened (on the adivce of Slim devices).
> >
>
> I'm hardly the voice of official policy, but at 9 months old, you're not
> going to be lucky with that route, especially since it's working with
> wired. You can sell it on ebay, I've found that they hold their value
> extremely well (bad news for those hoping to get a killer deal on a used
> SB).
>
> --
> Jack At Monkeynoodle.Org: It's A Scientific Venture...
> "Believe what you're told; there'd be chaos if everyone thought for
> themselves." -- Top Dog hotdog stand, Berkeley, CA