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Dbalt
2010-01-13, 13:44
Amazon just sent me a message that my Touch preorder (Chrismas present) was cancelled. Anyone else with the same problem? What gives?

gellie
2010-01-13, 14:05
I think the touch has been sheleved.. When i call to cancel, the sales rep told me "they have no idea if it will be released,she claims they usually know ~3 months prior. She completly understood wjy i cancled...

snarlydwarf
2010-01-13, 14:31
Really? Because someone should tell Andy and Michael and Felix and everyone else checking in code that they're wasting their time...

Or it could be your guess is wrong and the Touch is very much in active development trying to get everything happy.

mlsstl
2010-01-13, 14:32
Interesting about them canceling your order. I pre-ordered one in mid-December. Just checked and it is still showing that status in my Amazon account info. Likewise, I've not received an email advising any change.

There was a post by a Logitech employee in this forum (perhaps two or so weeks ago) that said they anticipate a February release. I'd find it odd that they'd start canceling pre-orders at this point, already halfway through January.

I'll watch and post back if anything happens over the next few days.

snarlydwarf
2010-01-13, 14:59
Interesting about them canceling your order. I pre-ordered one in mid-December. Just checked and it is still showing that status in my Amazon account info. Likewise, I've not received an email advising any change.


Amazon most likely cancels "preorders that have been in the queue more than X days".

SteveEast
2010-01-13, 15:04
Amazon most likely cancels "preorders that have been in the queue more than X days".

Yup, I got a message asking if I wanted to continue waiting. If I didn't confirm then the order would be cancelled.

Steve.

BrianB
2010-01-13, 15:24
Interesting. You can't preorder it at Amazon anymore:

http://www.amazon.com/dp/B002LARRDA/ref=asc_df_B002LARRDA994674?smid=ATVPDKIKX0DER&tag=googlecom09c9-20&linkCode=asn&creative=380341&creativeASIN=B002LARRDA

My order hasn't been canceled yet, but who knows? You can still preorder at Crutchfield, PCConnection, B&H, etc.

And you can still preorder it at the logitech squeezebox site:

http://buy.logitech.com/servlet/ControllerServlet?Action=DisplayPage&Locale=en_US&SiteID=logib2c&id=ShoppingCartPage

Dbalt
2010-01-13, 16:26
May have been canceled because my wife had originally ordered it to be delivered to a neighbors house (surprise). When I changed the delivery site is when this happened. When I tried to reorder, it was listed as not available. I got a duet and love it but want more whole house coverage and was looking forward to the Touch.

mlsstl
2010-01-13, 17:39
Interesting, on Amazon the Touch seems to have dropped into a black hole - it doesn't exist anymore! (Though my pre-order still shows in my account.)

I understand all of this stuff about wanting the server software to be in tip-top shape when it is released, but this may qualify as one of the most confusingly bizarre product launches ever.

Good thing I have a lot of years of satisfied Squeezebox use under my belt. I'd hate to think what is going through the minds of new buyers these days!

;-)

MeSue
2010-01-13, 19:30
Interesting, on Amazon the Touch seems to have dropped into a black hole - it doesn't exist anymore! (Though my pre-order still shows in my account.)

BrianB's link works for me, and the preorder option is there.

mlsstl
2010-01-13, 20:29
I'd just done a simple search for "Squeezebox Touch" on Amazon earlier this evening and it came up dry.

However, just checked a few minutes ago and its back.

Weird.

BrianB
2010-01-14, 09:42
BrianB's link works for me, and the preorder option is there.

Yep. It's back. Very strange. Maybe Amazon acted on some bad info and have it corrected now.

I do find it odd that it's so hard to nail down a date, especially this close to the last rumored date of February. I called about 3 weeks ago and asked when it can be expected and they said "spring".