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aobr31569
2009-10-28, 10:12
I've just bought the squeezebox radio, and have been trying to set an alarm. If the player is connected to my local squeezebox server, then the alarm doesnt work. If connecting to mysqueezebox it works fine. Is this intentional? If so thats ridiculous.

bluegaspode
2009-10-28, 15:28
I have a working alarm every morning while beeing connected to local server.
Worked a bit rough with 7.4.0 and very stable with 7.4.1.

Do you have the right timezone on your server ?
That was my problem once - the alarm was off by an hour, because the local server had the right time, but wrong timezone.
Radio showed the correct timezone, so this wasn't easy to find out.

aobr31569
2009-10-28, 23:51
Having checked my server, the timezone was set to UTC-6 for some reason, have now set to GMT and its all working, thanks.

I simply assumed the timezone on the device would overide whatever the server was saying, so didnt bother to check that. Since changing it my radio and duet now show the same time, where as before they were different by 8 minutes, which was rather strange.

bluegaspode
2009-10-29, 00:01
You can watch/vote this bug report

https://bugs.slimdevices.com/show_bug.cgi?id=14888

I think its rather annoying as well :(

nilsht
2009-11-06, 02:26
I had this problem this morning:

My firewall crashed last night, so lost internet-connection.
When I woke up my Squeezebox just showed timeout against Mysqueezebox for the alarmtone....
Squeezecenter was up and running on same LAN, so not affected by FW-crash.

jmpage2
2009-11-06, 09:58
I thought it was previously reported that the alarm would work once programmed even if the Squeezebox lost all network connectivity?

If not then this needs to be fixed. If a server or network connection goes down the Squeezebox Radio needs to at least play the built in local alarm file at the correct time.

I'm pretty sure this in fact works and might test it to prove it out.

bluegaspode
2009-11-06, 13:49
I'd be happy that anyone facing reproducable bugs would comment here:

http://bugs.slimdevices.com/show_bug.cgi?id=14870


I'm pretty sure this in fact works and might test it to prove it out.

See my comment #13 for easy reproducable scenarios where it won't work :(
Also it seems from other bugs, that customers with changing IPs will get problems :(

jmpage2
2009-11-06, 16:23
I'd be happy that anyone facing reproducable bugs would comment here:

http://bugs.slimdevices.com/show_bug.cgi?id=14870



See my comment #13 for easy reproducable scenarios where it won't work :(
Also it seems from other bugs, that customers with changing IPs will get problems :(

Stefan,

I will have to play with this a bit myself, as the comments on the bug report indicate that the developers believe something else is going on with your alarms not working reliably.

I don't have the timezone issues you've seen and the only issue I'm concerned about is whether or not the alarm would fire if the network and internet were totally down, a.k.a, the Squeezebox Radio is stranded and still needs to fire an alarm.

bluegaspode
2009-11-07, 01:24
I don't have the timezone issues you've seen and the only issue I'm concerned about is whether or not the alarm would fire if the network and internet were totally down, a.k.a, the Squeezebox Radio is stranded and still needs to fire an alarm.

Thats why I pointed you directely to comment #13, where it (reproducable) simulates "network up but sb-server down".
I think this one is neither related to timezones (which was another bug) nor IP-switching (as in these scenarios my IP didn't switch).

I'd be very interested if those two scenarious happen to you as well (and if you can find more interesting scenarios of course).
Happy testing !

davenva
2009-11-08, 16:22
I just purchased a Squeezebox Radio. I find it amazing, with one problem.

I m hoping to use it as my bedside alarm clock & Internet radio.

I just spent 2 hours to resolve a problem where my alarm would ring one hour earlier than it was set for. Thanks to this forum, I determined that the PC where I has installed the Squeezebox server had the wrong timezone.

My question is - Why does the alarm function require a server??!! I just want the alarm function to work like a $5 wind-up alarm clock - ring when at the time the alarm is set for! How hard is that?

I'm worried about oversleeping due to a server problem or a network problem. I'm not sure if I should be, but after the Timezone problem, I am.

My old fashioned clock radio has an alarm that works, and a 9V battery backup. True - the radio sucks, but the alarm is damn reliable!

Am I missing something?

jmpage2
2009-11-08, 22:46
I just purchased a Squeezebox Radio. I find it amazing, with one problem.

I m hoping to use it as my bedside alarm clock & Internet radio.

I just spent 2 hours to resolve a problem where my alarm would ring one hour earlier than it was set for. Thanks to this forum, I determined that the PC where I has installed the Squeezebox server had the wrong timezone.

My question is - Why does the alarm function require a server??!! I just want the alarm function to work like a $5 wind-up alarm clock - ring when at the time the alarm is set for! How hard is that?

I'm worried about oversleeping due to a server problem or a network problem. I'm not sure if I should be, but after the Timezone problem, I am.

My old fashioned clock radio has an alarm that works, and a 9V battery backup. True - the radio sucks, but the alarm is damn reliable!

Am I missing something?

Davenva,

I think you're being a bit too critical here. Basically the Squeezebox is a computer. It gets its time from either the server or the internet via NTP.

For you to get the functionality you request would require the ability to manually set the clock on the device (like your $5 alarm clock) and ignore the time on the server and internet, which would also break some of the features of the device.

If it's that important to you then you should put in an enhancement request that specifically asks for this, the ability to set local time on the SB Radio and to ignore all other times, timezones, etc.

pfarrell
2009-11-08, 22:59
jmpage2 wrote:
> davenva;483250 Wrote:
>> I'm worried about oversleeping due to a server problem or a network
>> problem. I'm not sure if I should be, but after the Timezone problem, I
>> am.

> I think you're being a bit too critical here. Basically the Squeezebox
> is a computer. It gets its time from either the server or the internet
> via NTP.
>
> For you to get the functionality you request would require the ability
> to manually set the clock on the device (like your $5 alarm clock) and

I'm just guessing, but isn't it easier than this? Davenva probably needs
the battery pack from the accessories kit to keep the clocks running no
matter what. But with that, unless the server gets its time completely
fubar, isn't the clock in the Radio local? driven from the operating
system within the Radio itself?

Sure, the radio needs a server or internet connection to get to a proper
NTP server, but how much drift are you gonna get in a day? Maybe a few
seconds, but nothing to worry about.

While it is true that PC clocks leave a lot to be desired for accuracy,
and the Radio not a PC but it sure is an embedded computer with an
operating system. Its got to have the brains and power to do this as
long as it has power.

Or am I all wet here?

--
Pat Farrell
http://www.pfarrell.com/

jmpage2
2009-11-08, 23:37
jmpage2 wrote:
> davenva;483250 Wrote:
>> I'm worried about oversleeping due to a server problem or a network
>> problem. I'm not sure if I should be, but after the Timezone problem, I
>> am.

> I think you're being a bit too critical here. Basically the Squeezebox
> is a computer. It gets its time from either the server or the internet
> via NTP.
>
> For you to get the functionality you request would require the ability
> to manually set the clock on the device (like your $5 alarm clock) and

I'm just guessing, but isn't it easier than this? Davenva probably needs
the battery pack from the accessories kit to keep the clocks running no
matter what. But with that, unless the server gets its time completely
fubar, isn't the clock in the Radio local? driven from the operating
system within the Radio itself?

Sure, the radio needs a server or internet connection to get to a proper
NTP server, but how much drift are you gonna get in a day? Maybe a few
seconds, but nothing to worry about.

While it is true that PC clocks leave a lot to be desired for accuracy,
and the Radio not a PC but it sure is an embedded computer with an
operating system. Its got to have the brains and power to do this as
long as it has power.

Or am I all wet here?

--
Pat Farrell
http://www.pfarrell.com/

I think you could be a bit damp Pat, but probably not wet. The Radio alarm is proven to WORK even if there is no internet or server connectivity. There is even a local alarm sound that will function if the selected playback media is unavailable.

It sounds like the person I was responding to was alarmed that having incorrect timezone settings on the PC he was running the server software on caused his alarm to mis-fire.

Yes, there is a local clock and it would appear that this individual wants the local clock to run with no outside interference. To do this you would have to sever clocking functions between the radio and the SB server, or at a minimum you would need some kind of radio pref that lets you give the local clock on the client device a higher priority for the alarm. You would also need the means to locally program the clock so it can ignore the network time that is on the server or the internet NTP that it would normally use to adjust its time.

Personally I have never had an issue with the alarms and I've been using them now for over a week. I have never had a mis-fire, etc. The time on the Radio is always perfect.

pfarrell
2009-11-08, 23:59
jmpage2 wrote:
> It sounds like the person I was responding to was alarmed that having
> incorrect timezone settings on the PC he was running the server software
> on caused his alarm to mis-fire.

Well, if your server's time is bonkers, that's a feature, not a bug.


> this individual
> wants the local clock to run with no outside interference. To do this
> you would have to sever clocking functions between the radio and the SB
> server...

Well, we'll need the OP to clarify what he wants. But its possible that
he just wants to have the Radio periodically check its time setting. I
think it already does that.


> You would also need the means to locally program the clock so it
> can ignore the network time that is on the server or the internet NTP
> that it would normally use to adjust its time.

Not sure I follow you here. All you need is a UI enhancement to let the
user specify a NTP server, such as pool.ntp.org, and that would cause
the radio to ignore time on mysqueezebox.com or your local SqueezeBoxServer.

I'm not sure I see the benefit, but other than the UI design issue,
technically it doesn't smell like its that hard.

Damply yours,
Pat


p.s. I run a member server of the pool.ntp.org, and my computers are
always right, within a few thousandths of a second. I've got permission
from the primary clocks to update mine, so its a very good secondary
source. As are others in the pool. On any recent Windows, all you need
to do is execute:
net time /setsntp:pool.ntp.org

bluegaspode
2009-11-09, 00:31
Well, if your server's time is bonkers, that's a feature, not a bug.

I think you miss both the point of davena.

The radio time is synced to the server (and also runs on its own when the server is down) - this is how it is supposed to work, BUT:

If the radio has another timezone set than the server, they still are synced to the same time (8GMT=9CET) but the alarm doesn't fire at the time you want.

Your radios displays shows 8:00 clock, you set your alarm on the radio to 8:10 ... and it won't fire.
When the radio display shows 9:10 the alarm start to play and happily announces - hey I'm the 8:10 alarm.

I'm very sure, nobody wants to call THAT a feature.
If you set an alarm, you expect it to be relative to the time the radio shows (thus in the timezone the radio is running, not the server).

And how do you start to trust an alarm, when the first time you set it, it just doesn't fire ?
Since I know this problem my server timezone is set correctly - but you know what - I don't trust it as soon as I'm connected to MySB.com ?
What timezone does this server has ?

More details and proposed solutions here:
http://bugs.slimdevices.com/show_bug.cgi?id=14888#c8

bluegaspode
2009-11-09, 00:50
The Radio alarm is proven to WORK even if there is no internet or server connectivity. There is even a local alarm sound that will function if the selected playback media is unavailable.

Did you do your tests already ?
The scenarios written in the end of my bugreport are working correctly for you ?

As long as this isn't done, I only agree in that in theory the radios failover is very well thought through.

And one more thing: having to buy a 50$ battery back just to be safe against power-loss ?
I somewhere read that the Boom had a small battery just to play the backup-alarm, when the power is down.
I somehow expected the same from the radio - but a quick test showed that this isn't true as well :(

toby10
2009-11-09, 05:49
........I somewhere read that the Boom had a small battery just to play the backup-alarm, when the power is down.
I somehow expected the same from the radio - but a quick test showed that this isn't true as well :(

I don't use the Boom for alarms, but I believe the very small battery in the Boom is only to maintain the onboard RTC and will not function in any way (including alarms) if the Boom has no power.

MelonMonkey
2009-11-09, 12:13
I've voted for the bug report. The issue is clearly a bug or a loose design with an undefined result.

There is no condition where it would be appropriate for the alarm not to go off at the defined time when it matches the displayed time on the radio.

When you're setting a radio-local alarm you care simply about matching the time, not a time zone. Time zones are irrelevant for a local alarm. It's clear there's an offset being calculated based on the server time, taking into account time zone. Should be a simple fix to ignore this.

bluegaspode
2009-11-09, 14:01
I don't use the Boom for alarms, but I believe the very small battery in the Boom is only to maintain the onboard RTC and will not function in any way (including alarms) if the Boom has no power.

You are right, just tested with the boom and no alarm, when having no power.
So I guess I was a bit overexpectant regarding this aspect.

davenva
2009-11-09, 17:02
Good discussion.

My post intent was pretty simple - Wake me up at the time that I set the alarm to. Don't let a power failure, server failure, network failure, server setting, or anything else let me oversleep & be late for work...

What I observed was my alarm being set to 5:00 AM and going off at 6:00 AM. Sure had me fooled. The clock said 5:00, the alarm said 5:00, yet it didn't go off for another hour - when the time said 6:00 and the alarm said 5:00! There's something basically wrong with that situation....

I've made my living in the computer business for a long time, which is why I tried to state the problem as a user/customer, not an engineer.

If I were engineering this feature, I'd keep both the time and the alarm setting local to the Squeezebox Radio (even though it's a computer and not a wind up alarm clock, I bet it can do that!). Extra credit if the Squeezebox is smart enough to periodically synchronize its time with a time server on the internet - a real time server, not the squeezebox server on my ill-maintained spare PC. Having the alarm time reside on the server is simply absurd. I can't see ever wanting to remotely connect to a server to adjust the time on my alarm clock. I usually wake up rather near where I go to sleep, and that is where I set the alarm time ;)

They forgot the cheap 9V battery alarm backup in the hardware. Too late to fix that. I'll solve that with a cheap battery UPS that I can share with my bedroom Tivo.

Despite my ranting on this alarm subject. I asm impressed with the Squeezebox radio. It's a real breakthrough and game changer in radio. This is the beginning of the end for traditional over-the-air radio. An easy-to-use kitchen or bedside appliance.

I want a Squeezebox TV-box next! Logitech, I hope you're working on that.

toby10
2009-11-10, 05:33
..........My post intent was pretty simple - Wake me up at the time that I set the alarm to. Don't let a power failure, server failure, network failure, server setting, or anything else let me oversleep & be late for work....

This is why I've never used a SB player for alarm purposes (I honestly don't even know how to set an alarm on one).
I don't even choose to have them display the clock. I have more friggin clocks on more unrelated appliances than I care to count.
Way too many interrelated factors to perform a simple task that can be accomplished flawlessly with a standalone $5 alarm clock with a simple 9v battery back up.

Over engineered products demanded by consumers who want every device to perform every possible task conceivable, then complain of that products complexity.

I'm a big fan of SB players and recommend them to anyone that will listen, but as soon as "can I use it as an alarm clock" comes up I simply answer "NO! Buy the SB player for music, keep your current alarm clock!" :)

bluegaspode
2009-11-10, 08:40
I'm a big fan of SB players and recommend them to anyone that will listen, but as soon as "can I use it as an alarm clock" comes up I simply answer "NO! Buy the SB player for music, keep your current alarm clock!" :)

Um,
but the SB Radio is this deviced supposed to take your bedside and replace the older alarm ?

From amazon:


Convenient seven-day alarm and auto-dimming display
Wake up to NPR news, soft jazz from Paris or your own morning playlist. Or choose a different station and wake-up time for every day of the week. And when it's time to go to bed, don't worry about a bright display keeping you awake. It automatically dims when the lights go out, so you can rest easy.

garym
2009-11-10, 08:44
Don't have the SB radio, but my BOOM alarm wakes me every morning playing an internet radio station from my favorites. Has worked flawlessly everyday for a year or so........
edit: using mysb.com (formerly squeezenetwork)

toby10
2009-11-10, 09:01
Um,
but the SB Radio is this deviced supposed to take your bedside and replace the older alarm ?

From amazon:

Yes, that is one of it's marketing ideas. Would I recommend such a device be used for alarm clock replacement, no. :)
The absence of a simple battery backup ALONE makes this unacceptable for alarm clock use, IMO.

My PS3 and AVR are both capable of streaming music, but I'd recommend a SB player.
My oven and microwave and coffee maker can all be used as timers, but I'd recommend a simple timer.

jmpage2
2009-11-10, 09:05
Yes, that is one of it's marketing ideas. Would I recommend such a device be used for alarm clock replacement, no. :)
The absence of a simple battery backup ALONE makes this unacceptable for alarm clock use, IMO.

My PS3 and AVR are both capable of streaming music, but I'd recommend a SB player.
My oven and microwave and coffee maker can all be used as timers, but I'd recommend a simple timer.

The SB Radio works great as an alarm. There is room for some enhancement and obviously issues with battery if you have unstable power in your area.

toby10
2009-11-10, 11:19
The SB Radio works great as an alarm. There is room for some enhancement and obviously issues with battery if you have unstable power in your area.

I'm sure it does work great as an alarm.... if your network is up.... if your computer hasn't gone to sleep... if MySB has not gone down.... if your power has not gone out.... if your router hasn't hiccuped.... if it's fail safe settings are functioning.... if you pressed the correct button in the dark to SNOOZE the alarm and not inadvertently dismissed the alarm.... if....

Just too many things in the mix to go wrong, for me.

People use their SB3 for their alarm clock. *shrug*

My power is no more unstable than Denver, but it's not perfect.

I can only offer my opinion from my experience and my needs. For *me* I cannot risk missing a flight or being late for a business appointment due to a network glitch or the lack of a 50 cent 9v battery.

But that's just *me*. :)

MelonMonkey
2009-11-10, 14:33
I haven't seen any "regular" alarm clock radio where the alarm can still sound during a power outage. The 9v battery backup in these types of alarms only keeps the correct time for when the mains power comes back on. Many such alarms also break down after a while, can have their volume levels at zero without you knowing it, the radio station might be off the air, etc.

Yes, there are potentially more failure points to a client-server product, but the Radio and Boom can sound an alarm without a server present. You also forgot the biggest failure point of all. Simply sleeping through the alarm.

Myself, I usually wake up from 1 to 5 minutes before any alarm I set, regardless of what time it's for and regardless of where I'm sleeping. But that's just me. ;)

I'm tossing my current clock radio when the SBS comes in. If you're not intending to wake up to music, then just use any old buzzer alarm - or the one on your watch, phone, iPod, TV, whatever.

toby10
2009-11-10, 15:55
I haven't seen any "regular" alarm clock radio where the alarm can still sound during a power outage. The 9v battery backup in these types of alarms only keeps the correct time for when the mains power comes back on. Many such alarms also break down after a while, can have their volume levels at zero without you knowing it, the radio station might be off the air, etc.

Yes, there are potentially more failure points to a client-server product, but the Radio and Boom can sound an alarm without a server present. You also forgot the biggest failure point of all. Simply sleeping through the alarm.

Myself, I usually wake up from 1 to 5 minutes before any alarm I set, regardless of what time it's for and regardless of where I'm sleeping. But that's just me. ;)

I'm tossing my current clock radio when the SBS comes in. If you're not intending to wake up to music, then just use any old buzzer alarm - or the one on your watch, phone, iPod, TV, whatever.

Don't know where you get that a $5 alarm clock with a battery backup won't sound an alarm during a power outage, mine do. My one clock went for weeks not even plugged in before I noticed the cord unplugged.
Every symptom you detail (volume at zero, station off the air) are also potential problems to Radio and Boom (in addition to the dozen other things that can go haywire on a networked device).

I am certain MANY will buy this great Radio for use as a bedside alarm/clock/radio and LOVE it for such use. But not I. :)
Also, check out the Boom forum for the posts on when the failsafe alarm did not function.

But then I'm not the type to lay in bed to listen to music either. Like you I also tend to wake up just before the alarm goes off, in any part of the world, in any time zone. It is odd. :)

MelonMonkey
2009-11-10, 16:10
Don't know where you get that a $5 alarm clock with a battery backup won't sound an alarm during a power outage, mine do.

Well, where I live, clock radios don't cost as little as $5. ;) Perhaps you're talking about a non-radio alarm?

Also, I didn't mean to imply that the SB solution didn't also have the potential pitfalls of a normal alarm clock radio. I did mention it has more. I just meant that a normal/traditional device is also not failure-proof. At least with the SB you can actually overcome a few possible issues such as volume by making sure that the alarm volume is at a specific level regardless of the level you left the player/radio at the last time you used it.

Anyway, I there's a lot out there to be worried about that relies on software, such as elevators and airplanes. A bug gone awry there and you wont wake up any morning. ;)

toby10
2009-11-10, 16:52
Well, where I live, clock radios don't cost as little as $5. ;) Perhaps you're talking about a non-radio alarm? .....

Yes, I did mean a regular buzzing alarm clock, not a radio. :)
The last thing I need is to wake up to the idiots on local radio. UGH!
But where to find a device to wake me to non-local radio..... hmmmm.....

MelonMonkey
2009-11-10, 18:09
The last thing I need is to wake up to the idiots on local radio.

I'm wondering if that's how I developed my skill of waking just before the alarm goes off. That way I'm fully ready to press the off button once the radio comes on.

I've been looking forward to waking to my own music collection for a long time. Of course I'm also worried it might prompt me to stay in bed listening to "just one more track..." ;)

jmpage2
2009-11-11, 08:14
My alarm did something unusual today so I thought it would be fun to tack it onto this thread.

Last night I changed my Alarm 1 to a new time, 2 hours earlier than it had been set to. This alarm plays back a playlist of 2,000 tracks and has been working fine.

This morning the alarm fired at the correct time, but it did not ramp up the volume as it is programmed to do. Instead, it just kind of made a noise and then all of a sudden was playing at the full alarm volume.

To add to the weirdness, I noticed I could not make out the time on the alarm. It seems as though the ambient light sensor was stuck in "cave" mode and was dimmed almost completely.

It probably wouldn't be a bad idea to add an enhancement wherein when the alarm fires it puts the radio on a pre-determined brightness setting so that it will be more visible in a dark room.

toby10
2009-11-11, 09:08
..............
It probably wouldn't be a bad idea to add an enhancement wherein when the alarm fires it puts the radio on a pre-determined brightness setting so that it will be more visible in a dark room.

Uh huh... see post #5 :)

http://forums.slimdevices.com/showthread.php?t=70618

bluegaspode
2009-11-11, 15:39
This morning the alarm fired at the correct time, but it did not ramp up the volume as it is programmed to do. Instead, it just kind of made a noise and then all of a sudden was playing at the full alarm volume.

HA ! And now have your radio on the bedside of your wife and you know how I felt when starting my posts and bug reports :)
Dimming is a minor problem then, when her eyes try to kill you ...

jmpage2
2009-11-11, 19:46
Uh huh... see post #5 :)

http://forums.slimdevices.com/showthread.php?t=70618

I think the bigger issue for me is the fact that the alarm didn't do the volumee ramp up.

I would like to see a fixed brightness for alarm playback since it's kind of important to see the screen well enough to make out the time. I don't even recommend that this be user controllable, just make it so that when the alarm is going off the brightness is minimum 25%, etc.

For me it's not a big deal to have separate controlled brightness for all the different player states you mention.

toby10
2009-11-12, 04:20
I think the bigger issue for me is the fact that the alarm didn't do the volumee ramp up.

I would like to see a fixed brightness for alarm playback since it's kind of important to see the screen well enough to make out the time. I don't even recommend that this be user controllable, just make it so that when the alarm is going off the brightness is minimum 25%, etc.

For me it's not a big deal to have separate controlled brightness for all the different player states you mention.

Yeah, completely agree on a minimum brightness when an alarm goes off. Not only to see the time but also to help navigate the buttons for snooze etc..
My idea for user controlled brightness per screen is because 25% minimum brightness may work for you, but the next person may want 50%.

jmpage2
2009-11-12, 08:26
Yeah, completely agree on a minimum brightness when an alarm goes off. Not only to see the time but also to help navigate the buttons for snooze etc..
My idea for user controlled brightness per screen is because 25% minimum brightness may work for you, but the next person may want 50%.

It becomes a slippery slope to how much user customization you want and how complex it makes the product.

For example, I would like three choices when the alarm goes off;

1. Snooze
2. Disable Alarm
3. Disable Alarm - keep playing radio

I have not put in an enhancement request for this because it's small potatoes right now when they have much bigger stuff to nail down, and at the end of the day I might be the only user who desires this.

jmhusson
2009-11-12, 09:12
I also bought a Squeezebox Boom to wake up my wife 3 days a week and didn't succeed to have it work (I even returned the first device and got an other one under warranty with the agreement of Logitech Hot Line).

1/ There are 3 ways to set up the alarm: SB server, mysqueezebox, front panel. Most of the time, the alarm setup vanished although no further action is made (no reset, no unplug, no other setups...) whatever way would be used.

2/ My network works perfectly fine (I am a professional software developper and i work at home), when we are lucky, we get get the beep sound (even with a wired ethernet connexion and a fixed IP address), very often we get nothing: no more alarm in the parameters.

I think i tried all the combinations of connecting (wifi, wire) to a server (local SB server, mysqueezebox) with an alarm programmed through one of the three interfaces. From time to time, I get it working (especially in test condition: alarm to fire 10 minutes after) but most of the time it just disappears.

Just because of remark #1, I am pretty sure there is a bug somewhere in the alarm module and many people seem to encouter difficulties with this function.

Does Logitech recognize there is a bug in there ?
Is somebody working on it ?

JM / Lyon / France

MelonMonkey
2009-11-12, 10:38
It becomes a slippery slope to how much user customization you want and how complex it makes the product.

Absolutely. Not only can it make for a complex product to use, but to develop as well, not to mention document. There's already plenty of room for cleanup in the various configuration pages of the Web UI for instance. Some long standing terminology issues with things like grouping various artists, etc.

That said, this type of product is flourishing at the moment because of its adaptability to individual customer wishes. There is an important balance to maintain and I believe keeping the back door open to enhancement through third party extension is the way to achieve it. That's not to say that certain basic elements shouldn't already be covered by default though.



For example, I would like three choices when the alarm goes off;

1. Snooze
2. Disable Alarm
3. Disable Alarm - keep playing radio


I consider those three options part of a basic alarm implementation.

And here's what I'd like in my personal setup to achieve the above (mentioned before):

Big knob push for Snooze
Power button for disable alarm
Play button for disable and keep playing

0xdeadbeef
2009-11-13, 18:14
IMHO the first thing that really needs to be fixed is the Radio loosing connection to MYSB.COM. Indeed after more than 6 hours in standby (soft off), there's a 90% chance that my Radio looses the connection to MYSB.COM and doesn't even try to reconnect when I press e.g. the alarm button. And let me emphasize that neither my internet connection nor the WLAN setup is the problem. Indeed even the stream is played at the correct time, so this can't be a connection problem on my side.

The main problem with this is that I need to get to the menu and select the Last.fm entry since this seems to be more or less the only way to re-establish the broken connection. There are several facts that hint that the Radio is not even aware that the connection was lost and thus gets into an undefined state as the software developers obviously forgot to add a sensible fault handling for this case.
The fact that the Radio just beeps in this state when I press e.g. the alarm button instead of trying to reconnect is a major design flaw. Indeed there should be also a timer event that checks the connection every e.g. 10 minutes. Else chances are that the Radio doesn't receive a new alarm setup via MYSB which is really a big problem since you have to rely on a programmed alarm.

As a side note: it's not only that the alarm menu is not shown in this faulty state. Also the whole system behavior is erratic. E.g. while the programmed station is played, it usually stops after a few minutes instead of playing for the full alarm time. Which is also a very big problem as chances are that I miss the alarm or fall asleep again when it plays only for a few minutes.
Sometimes playing continues in this case when I press the knob, sometimes it doesn't. In the end I really need to navigate to the main menu and select Last.fm before the alarm menu pops up. And all of this in darkness and without glasses.

Obviously this doesn't happen for all customers so maybe it's related to dynamic IP or maybe it's a problem in my local MYSB node (the system info hints that the Radio indeed connects to a nearby datacenter and not to the American server). Yet it's really a shame that such a basic design fault survived the beta phase and was not even fixed with 7.4.1.

I understand that some features like a better NP screen and customization features need some time. Yet the most basic functions for a bedside radio MUST work soon. And nothing is more important than a working and reliable alarm feature.

So I REALLY, REALLY hope that I don't have to wait for December or January when 7.5 is released, before at least the alarm works reliably. This could be such a great product with a mature software and a better display layout. Currently it's pretty much frustrating.

davenva
2009-11-14, 07:17
In reference to the post "I'm a big fan of SB players and recommend them to anyone that will listen, but as soon as "can I use it as an alarm clock" comes up I simply answer "NO! Buy the SB player for music, keep your current alarm clock!"

50+ years ago, people had both a radio and a clock on the table next to their bed. Then someone had the great idea of combining them in one device - a "clock radio" - it caught on!

The Squeezebox Radio is a clock radio. Only difference is that the "radio" part offers a lot more than just radio. No reason that the "clock" portion should function as poorly as it does, when compared to an old-fashioned clock radio. That time-proven model is a good one to follow for alarms & a snooze feature.

Tony T
2009-11-28, 18:14
The Radio alarm is proven to WORK even if there is no internet or server connectivity. There is even a local alarm sound that will function if the selected playback media is unavailable.

I can't get the backup alarm to fire. I do not have a sb server, just a wireless internet connection with the SB Radio connecting to mysqueezbox.com.

If my router and wireless is powered-down, when the SB Radio Alarm triggers first a screen flashes with the "no network" screen, then the Alarm Snooze / Off Screen, BUT, no back-up alarm. (also tried a factory reset).

Tony