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View Full Version : SB3 IR Remote broke - need replacement in Germany



RaK
2009-10-28, 04:25
Guys,

unfortunately my SB3 IR remote broke and is not working anymore. I try to order a new one here
https://secure.slimdevices.com/products.php?product=Back%252dlit-Infrared-Remote
but Logitech will not deliver to Germany.

I called Logitech Support in Germany and they did not even know about a replacement option.

Any help much appreciated. Where can I get one? WIthout the remote this this is pretty useless. And a Duet Controller is not the right choice for me (WAF).

KR

pippin
2009-10-28, 04:29
Guys,

unfortunately my SB3 IR remote broke and is not working anymore. I try to order a new one here
https://secure.slimdevices.com/products.php?product=Back%252dlit-Infrared-Remote
but Logitech will not deliver to Germany.

I called Logitech Support in Germany and they did not even know about a replacement option.

Any help much appreciated. Where can I get one? WIthout the remote this this is pretty useless. And a Duet Controller is not the right choice for me (WAF).

KR
Cheap universal remote? I believe there is some hint on which codes you need (TEAC, I believe) on Wiki.Slimdevices.com

aubuti
2009-10-28, 06:24
In the past, SD/Logi staff in the California location have said that they can handle accessories orders. I think the address to use is sales[at]slimdevices[dot]com. Contact them and maybe you can get one of the backlit IR remotes they have on the US web site. Warning: sometimes the shipping charges can cost as much as the item itself.

toby10
2009-10-28, 07:07
As long as you are *certain* your SB3 IR remote is dead, you can try fixing it yourself.
Quite often the IR "eye" or transmitter at the end of the remote simply needs to be re-soldered, especially if it has been dropped.
May as well crack it open and take a look before throwing it away. :)

signor_rossi
2009-10-28, 07:20
This is a link to the spare parts store of Logitech,
http://www.logitech.com/index.cfm/349/4876&cl=de,de&pcid=4872
unfortunately they only stock the Boom remote. :(
But if the Touch comes with the big remote, there is a slight chance that they will stock it some time in the future. Does anybody know which remote is included with the Touch? EDIT: Following the pictures on Amazon.com the Touch will come with the big remote.

signorRossi.

pippin
2009-10-28, 07:37
EDIT: Following the pictures on Amazon.com the Touch will come with the big remote.


The Touch has it's own remote which essentially is the big one, but flat.

aubuti
2009-10-28, 07:41
But if the Touch comes with the big remote, there is a slight chance that they will stock it some time in the future. Does anybody know which remote is included with the Touch? EDIT: Following the pictures on Amazon.com the Touch will come with the big remote.
The remote that came with the beta SBTs -- and appears to be the one pictured at Amazon and Logitech web sites -- is smaller than the SB3/Classic remote and larger than the Boom remote.

RaK
2009-10-28, 11:01
This is a link to the spare parts store of Logitech,
http://www.logitech.com/index.cfm/349/4876&cl=de,de&pcid=4872
unfortunately they only stock the Boom remote. :(


The Boom remote for 10Euro is better than a big one for 30$ plus tax et al.

That was extremly usefull! TNX a lot. Any reason why the official Logitech Hotline with a dedicated "Squeezebox Expert" cant point me to this web site?

A disappointed customer which is healed by the "fan group" active here in the forum. TNX a lot. Without you I would not be in love with this product. Anyone from Logitech reading this? Make your thoughts about it.