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c3p0
2009-10-15, 23:13
Just got an email from logitech about both radio and touch. It certainly gives the impression available now and even includes price.

SuperQ
2009-10-16, 11:03
Nope, not yet.

toby10
2009-10-16, 11:20
Just got an email from logitech about both radio and touch. It certainly gives the impression available now and even includes price.

Notice the "inform me" button under the price. :)
December seems to be the best guesstimate, but who knows.

c3p0
2009-10-16, 12:56
Notice the "inform me" button under the price. :)
December seems to be the best guesstimate, but who knows.

Hi,
I must have got a different mailing from you ( Im in UK), mines says 'add to
cart'. Hence the confusion, so the mailing is premature, Ah well gives me more time to save or persuade Santa.

Mushroom_3
2009-10-21, 00:53
I have just managed to order a touch via the UK Logitech site. States "not in stock" but 20% off coupon works. I'm happy to wait at that price.

shevans
2009-10-21, 02:10
I have just managed to order a touch via the UK Logitech site. States "not in stock" but 20% off coupon works. I'm happy to wait at that price.

Ditto! Ordered one earlier this morning but not expecting to see it for quite some time...

tank121
2009-10-21, 13:11
Do they debit your card now or when released ???

shevans
2009-10-21, 13:13
Do they debit your card now or when released ???

Good question!

Took delivery of a Radio today, ordered last week Friday, has not shown up yet on my card... so hoping they debit on shipping.

c3p0
2009-10-21, 13:52
I have just managed to order a touch via the UK Logitech site. States "not in stock" but 20% off coupon works. I'm happy to wait at that price.

What coupon is that?

Bert0123
2009-10-22, 01:18
Yes, please share the coupon code.
I ordered the radio with the code "RELAUNCH2009" wich saved me 20% at the Logitech online store, but it doesn't work for the Touch.

dave77
2009-10-22, 01:22
Yes, please share the coupon code.
I ordered the radio with the code "RELAUNCH2009" wich saved me 20% at the Logitech online store, but it doesn't work for the Touch.

It does, Touch comes in at 207.20 with the code

Mushroom_3
2009-10-22, 01:46
Yes, please share the coupon code.
I ordered the radio with the code "RELAUNCH2009" wich saved me 20% at the Logitech online store, but it doesn't work for the Touch.

Oh yes it does. Or it did for me. Card not debited yet.

didjean
2009-10-22, 02:04
This code doesn't work for the French neither the Belgian site... Grrrrr.

Bert0123
2009-10-22, 02:21
And also probably not (anymore) in the Netherlands

shevans
2009-10-22, 04:13
Yes, please share the coupon code.
I ordered the radio with the code "RELAUNCH2009" wich saved me 20% at the Logitech online store, but it doesn't work for the Touch.

Thats the code I used to order the Touch, perhaps its now expired?

Chunkywizard
2009-10-22, 05:04
If I remember correctly it was reported to last until the end of October.

HTH

CW

Mushroom_3
2009-10-22, 07:34
I have just tried the code in a "dummy" purchase in the UK site and it works just fine.

dave77
2009-10-23, 01:27
Even with the discount the Touch is still too expensive over here, it's meant to be the same price as the Classic/SB3 was like it is in the US. We should all club together and refuse to pay the inflated price :)

testmatch
2009-10-23, 04:56
I have just tried the code in a "dummy" purchase in the UK site and it works just fine.

I've just tried it for a real purchase on the UK site, and it's still accepted. The confirmation email has arrived showing a discounted price of 207.20

John

Mushroom_3
2009-10-23, 07:02
Yes, please share the coupon code.
I ordered the radio with the code "RELAUNCH2009" wich saved me 20% at the Logitech online store, but it doesn't work for the Touch.

Bert, Can I suggest you clear your cookies (or use another computer) and place your order again. The code should work till the end of the month. Good luck.

Bert0123
2009-10-23, 16:19
Bert, Can I suggest you clear your cookies (or use another computer) and place your order again. The code should work till the end of the month. Good luck.

Thanks for the tip, I wouldn't have thought of that.
But it doesn't work, the code is just ignored.

In the mean time I asked 2 other people tot test it the code in The Netherlands me but with the same result.

So the promotion seems to have ended in The Netherlands.
In that case I will wait until the price drops. I don't want to pay AND the maximum price AND use it for months with the bugs which will probably exist in the Touch.

If I had paid the full price for the Radio I would have returned it.

Teus de Jong
2009-10-24, 03:17
I can confirm this. The code is just ignored. The end of October seems to to be early for Logitech here.

Teus

mmca22gr
2009-10-26, 12:27
I ordered the touch from the UK Logitech site, same place I ordered the Radio. I expected the same delivery status as the radio but it seems not. The Order Status states order in process. What does "Order in Process" mean?
If it was available to add to cart should I expect delivery?

iPhone
2009-10-26, 14:41
I ordered the touch from the UK Logitech site, same place I ordered the Radio. I expected the same delivery status as the radio but it seems not. The Order Status states order in process. What does "Order in Process" mean?
If it was available to add to cart should I expect delivery?

Simple answer, No, not at this time. You can certainly "except" delivery, but no time soon.

Best to think of it as an item a company sells and they are out of them. You can order one and put it in your cart, but because it is out of stock, one has to wait. Touch is not back ordered, its just not released for sale yet. So same thing only different.

tipsen
2009-10-26, 15:41
The coupon code doesn't work in Denmark either - it's silently ignored contrary to a made up code which is reported to be invalid - so apparently the original coupon code is somehow recognized by the system.

colantra
2009-10-27, 12:46
Interesting that the order status on the UK site has now changed from "out of stock" to "preorder now". Might not mean much, but at least it's movement!

funkstar
2009-10-27, 14:00
Interesting that the order status on the UK site has now changed from "out of stock" to "preorder now". Might not mean much, but at least it's movement!
Movement backwards though. "Out of stock" would mean "we woudl send you one, if we had one", where as "preorder now" means "not available yet, despite us potentially having stock, add your name to a list"

:)

colantra
2009-10-28, 02:08
Movement backwards though. "Out of stock" would mean "we woudl send you one, if we had one", where as "preorder now" means "not available yet, despite us potentially having stock, add your name to a list"

:)

Some people see a cup half full......... ;)

tank121
2009-10-28, 03:03
Very tempted to pre-order with the 20% discount.

When do they debit your card though ? On dispatch ?

I would need to sell the SB3 to help finance the Touch purchase.

Can't be two months without music!

toby10
2009-10-28, 03:58
............
I would need to sell the SB3 to help finance the Touch purchase.
Can't be two months without music!

I'd bet 2 months is about right.

tank121
2009-10-28, 06:52
When do they charge your credit card please ??

colantra
2009-10-28, 06:53
Very tempted to pre-order with the 20% discount.

When do they debit your card though ? On dispatch ?

I would need to sell the SB3 to help finance the Touch purchase.

Can't be two months without music!

From the main website:

When will my credit card be charged?
For purchases of physical products, you won't be billed until your product is shipped. This includes any preordered or backordered products. If your items are shipped separately you will be billed each time a product is shipped.

tank121
2009-10-28, 08:08
Thanks just ordered, roll on release date.....

Classic to be sold at a future date.

tank121
2009-10-28, 09:03
Dear Mr. XXX,


Thank you for contacting Logitech Customer Care.


Regarding your inquiry, Squeezebox Touch will be out in the market in Spring next year.


Thank you for choosing Logitech


Kind Regards,


Logitech Europe SA
European Customer Care


Is this true ?????????????

dave77
2009-10-28, 10:56
when you order through logitech do you have the option to cancel at a later date before delivery?

colantra
2009-10-28, 13:39
when you order through logitech do you have the option to cancel at a later date before delivery?

It's not clear in the T&C's, which state:

"After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped."

There is no option on the order tracking page to cancel, so I guess you woudl have to email them to request cancelation of a back order.

Tripmaster
2009-10-28, 14:09
Spring, thats a disappointment!

pfarrell
2009-10-28, 14:24
Tripmaster wrote:
> Spring, thats a disappointment!

Er, I haven't seen any official announcements with other than "later in
09" from Logitech. This thread seems to be all over the map. I always
read "later in 09" as meaning: at the last possible second that we can
ship it and still claim we delivered it in 09. This is not just
Logitech, I use phrases like this.

There was one poor guy who took retail delivery (by mistake) of a Touch
before it was even announced, and nobody could help the guy because of
the NDAs that were signed. When the Radio was announced for sale, the
Touch was mentioned as being available Real Soon Now. But I didn't read
that to mean you could actually order and expect to get on.

I'd be amazed if there are normal retail channel versions in the next
few weeks. Perhaps on Boxing Day. Note: I have zero inside information,
and do not speak for Logitech/SlimDevices.

So I don't know, and if I did, I could not say.

--
Pat Farrell
http://www.pfarrell.com/

Tripmaster
2009-10-28, 14:36
Tripmaster wrote:
> Spring, thats a disappointment!

Er, I haven't seen any official announcements with other than "later in
09" from Logitech. This thread seems to be all over the map. I always
read "later in 09" as meaning: at the last possible second that we can
ship it and still claim we delivered it in 09. This is not just
Logitech, I use phrases like this.

There was one poor guy who took retail delivery (by mistake) of a Touch
before it was even announced, and nobody could help the guy because of
the NDAs that were signed. When the Radio was announced for sale, the
Touch was mentioned as being available Real Soon Now. But I didn't read
that to mean you could actually order and expect to get on.

I'd be amazed if there are normal retail channel versions in the next
few weeks. Perhaps on Boxing Day. Note: I have zero inside information,
and do not speak for Logitech/SlimDevices.

So I don't know, and if I did, I could not say.

--
Pat Farrell
http://www.pfarrell.com/

Hi Pat

I had only read 'Sometime in December' before I read one of the previous posts. Logitech are obviously going to try to release before Christmas, but not if the software is too flaky.

Richard :)

pfarrell
2009-10-28, 14:54
Tripmaster wrote:
> I had only read 'Sometime in December' before I read one of the
> previous posts. Logitech are obviously going to try to release before
> Christmas, but not if the software is too flaky.

I will bet a beer that they really wanted to release it in time to sell
into the Christmas season. And I bet that they are not happy that they
missed it. But for most retailers, today, Oct 28th, is too late for this
Christmas selling season. Usually Labor Day is the end, after that, the
catalogs are printed, shelf space assigned, staff trained, computers
programmed with selling prices, etc.

By the end of November, Christmas sales are in full process, and you
can't even talk to a retailer about new products.

I've got a beta test unit, and get new firmware nearly daily. Its
getting better all the time. Actually, I may have the same hardware as
they will be selling, I can't keep it all straight. I can say that the
firmware and SBS software is getting better every day or so. Just
personal experience, but its gonna be cool when it gets released.

But to the topic, "announced" and "available to buy at your local Best
Buy" are two separate dates. The Touch was announced in September for
availability later this year.

--
Pat Farrell
http://www.pfarrell.com/

elziko
2009-10-30, 03:54
Since it is the last working day of October I decided it may be my last chance to use the RELAUNCH2009 code so I went ahead and ordered a Radio and a Touch.

I decided to put two seperate orders in to save any prossible problems with shipping - I didn't want my Radio to egt stuck until my Touch was ready to ship.

So I odered the Radio first and then went to add the Touch to my basket but all I got was a "Notify Me" button instead of "Add to Cart"!

Luckily I had another computer that wasn't logged into the Logitech shop but still had a Touch in the cart - must have been stored in a cookie or something. That one went though just fine and the code was honoured.

dave77
2009-10-30, 04:09
Luckily I had another computer that wasn't logged into the Logitech shop but still had a Touch in the cart - must have been stored in a cookie or something. That one went though just fine and the code was honoured.

Ditto, took the plunge and ordered one today :)