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KMorgan
2009-10-06, 10:19
I've only just become aware of this so I thought I'd pass it on. Probably common knowledge and I'm way behind.

Napster Unlimited streaming service is now 5 per month, and includes 5 free mp3 downloads per month. I only became aware of this when I was informed that my 9.95 sub would entitle me to 12 free mp3 downloads p/month.

Seems like a reasonable deal. I'd probably still change to a full Spotify sub if it was squeeze-integrated. Napster is 128kbps WMA vs. Spotify's 320kbps Ogg.

Keith

autopilot
2009-10-09, 03:16
Bargain I say. Much better library too than Spotify.

One thing i'm not sure about - can you top up the free 5 tracks with paid for tracks so you can get a cheep album every month?

Siduhe
2009-10-09, 03:24
As far as I can tell you can mix free and paid for tracks - will let you know on 1 Nov as I converted my existing subscription yesterday.

I also think this is great news - only happened this week and several months after they did the same in the US. I just hope they have infrastructure in place to support an influx of new customers as I still get buffering and dropped tracks at very busy times.

pudding
2009-10-09, 04:05
Im currently on Napster to go tariff for 15. If I change to the 5 tariff, what do I lose? The ability to put songs on my mp3 player and thats it?

local.bin
2009-10-11, 06:04
Although I love Spotify Premium I really can't justify the 9.99 a month for streaming.

5 is far more palatable, but I wondered how you all found Napster as a service in the UK?

Can the service be used natively on a Mac? or is it all browser based?

Thanks in advance

local.bin
2009-10-11, 12:34
Obviously everyones on Spotify :)

shevans
2009-10-11, 12:48
Can the service be used natively on a Mac? or is it all browser based?

Thanks in advance

You can now use the "browser" version in the UK, but not in Safari, Firefox is the given choice!

local.bin
2009-10-11, 12:51
You can now use the "browser" version in the UK, but not in Safari, Firefox is the given choice!

Ok thanks for that :)

Is it a good service for you? I've read some stories about poor customer support, but it looks a decent deal at 5?

shevans
2009-10-11, 12:58
Ok thanks for that :)

Is it a good service for you? I've read some stories about poor customer support, but it looks a decent deal at 5?

For 5.00 I'm not going to complain too much, I use it for background music and as a sort of try before I buy on CD. Gives me the option of listening to many Artists that I would not have even considered. It great for the kids - having the latest chart music without any effort on my part.

I have previously cancelled my Napster subscription, and after a few minutes wait on the telephone the subscription was cancelled with a reference number issued, all without any fuss. I also recently called them when I received a new debit card, but their system kept rejecting the new info. They did really try very hard to make my new card work but I have very little patience so just used another card.

I was unable to enter my password for Napster directly via a SB and had to enter it via mysqueezebox.com as the SB interface would not let me use lowercase!

mmca22gr
2009-10-11, 13:12
I would tend to agree that @ 5 a month it seems a no brainer. You also get to download and keep 5 MP3s a month.

local.bin
2009-10-11, 13:44
For 5.00 I'm not going to complain too much, I use it for background music and as a sort of try before I buy on CD. Gives me the option of listening to many Artists that I would not have even considered. It great for the kids - having the latest chart music without any effort on my part.

I have previously cancelled my Napster subscription, and after a few minutes wait on the telephone the subscription was cancelled with a reference number issued, all without any fuss. I also recently called them when I received a new debit card, but their system kept rejecting the new info. They did really try very hard to make my new card work but I have very little patience so just used another card.

I was unable to enter my password for Napster directly via a SB and had to enter it via mysqueezebox.com as the SB interface would not let me use lowercase!

Thanks for your input.

That is exactly what I was looking to use it for.

Does it link to last.fm on the browser interface by any chance?

Its great that it works with the slimserver, but its client system looks poor compare to spotify?

thanks again.

Stessull
2009-10-16, 10:32
I am on the 9.95/month sub and just "cashed" in my first 12 free tracks credits. I bought a 24 track album for 8.95 expecting to have to pay for 12 tracks....nope Napster will have none of that and said that my 12 free tracks equated to 8.95 and so nothing else to pay. Bargain I would say. So if you are careful what you buy you can get a lot of music for your free credits. Well done Napster!! Oh and by the way the downloads are 256k/b mp3.

toby10
2009-10-16, 10:54
I am on the 9.95/month sub and just "cashed" in my first 12 free tracks credits. I bought a 24 track album for 8.95 expecting to have to pay for 12 tracks....nope Napster will have none of that and said that my 12 free tracks equated to 8.95 and so nothing else to pay. Bargain I would say. So if you are careful what you buy you can get a lot of music for your free credits. Well done Napster!! Oh and by the way the downloads are 256k/b mp3.

Are the tracks DRM'd or protected in any way?

Stessull
2009-10-16, 11:05
Nope. No DRM. Just high quality mp3.

local.bin
2009-10-16, 14:23
Nope. No DRM. Just high quality mp3.

How do you find customer services etc.

Overall are you happy with the service?

TIA

Siduhe
2009-10-16, 14:43
In terms of how reliable the Napster service is via Squeezebox? Very happy. I also find the web interface over Firefox very good to use for local PC playback - e.g. I can use it at work.

I wish that the Napster Library (i.e. the repository of tracks you've played or saved to your library) still supported Album view (you can now only view by track or artist) but that's my only minor niggle.

mmca22gr
2009-10-16, 14:46
In truth, I have been using Napster with SB for around 8 months. I have had some rebuffering problems, but that was with mainly with my SliMP3 and a Mains ethernet kit, so not too concerned. Actually some of the posts on the Napster boards are very critical, but for 5, I think their expectations are too high - It's less than minimum wage! FFS, if you were on the dole, you might even sign up!

FOr 60 a year including 60 downloaded DRM free tracks, plus the ability to stream to any/all your squeezeboxen - then I would not be too concerned about how good the Customer Service Dept are. In fact for that price, I would expect them to be farmed out to the cheapest place that Napster can put them.

Actually I'm surprised that someone like Virgin have not bought them out, or tried to replicate - "Take out our superfast 50MB broadband and stream any 8m tracks for free!"

The way this streaming media will pan out is that we will go back to paying per MB of usage. If people think that they can use BBC iPlayer all day or downlad movies from Apple TV, without eventually having to 'pay the ferryman' will be in for a shock!

To get back to you original question... I though it was a good enough service to pay 10 a year for, so I am very happy that I can get the same service for 5. In fact, local.bin, PM me your address and I will send you a crisp BoE 10 note and you can have a free 2 months - I'll just pretend that they have not reduced the price until December!

Am I the only Squeezebox owner who thinks that 5 to stream any of 8m tracks to your player is a no-brainer?

mmca22gr
2009-10-16, 14:50
I wish that the Napster Library (i.e. the repository of tracks you've played or saved to your library) still supported Album view (you can now only view by track or artist) but that's my only minor niggle.

Yes, the biggest problem!! How hard would it be to fix!? I am stunned that they a) don't fix, or b) think that it is OK as it is!

Stessull
2009-10-16, 14:51
TIA.
I've been a Napster subscriber for 3 years now, I've never had a problem so never had to use customer services. As far as the service is concerned I have always been happy, it has a vast library and the streaming is very good quality. I am even happier now it is integrated into Squeezecenter and now I can almost get my monthly subscription back in mp3 downloads I'm well chuffed.

Craig124
2009-10-16, 14:56
I am just doing the free the trial on the squeezebox radio, however for a fiver a month, I think its a great deal, I will jumping on the old band waggon,

local.bin
2009-10-16, 15:04
Thanks for all your input.

I'm struggling with the Napster / Spotify decision, rather than the 5 decision really.

There is no iphone client for Napster, but there is great Slimserver support, while the opposite is true for Spotify :-/

Of course if the service is good I'll never need support, but with Spotify I can cancel the service by opting out in my account and their service is great.

You have to go via customer services with Napster and I've heard varying reports about that service.

If the service is indeed good, then 5 is a bargain :)

Its also a pity that my music seems to be on Spotify but only in the US Napster site...

Have any of you tried m.napster.com site? does it also work well?

Thanks again.

Siduhe
2009-10-16, 15:07
Yes, the biggest problem!! How hard would it be to fix!? I am stunned that they a) don't fix, or b) think that it is OK as it is!

It's even worse than that - there used to be an album view, but it was removed with the last big software update. Huge pushback from UK users but apparently driven by two things - making it consistent with the US service and most of their feedback from focus groups was that people listen to "tracks" not albums. Vinyl vs ipod gen, I guess, but no idea why they can't just add it back.

Siduhe
2009-10-16, 15:23
There is no iphone client for Napster, but there is great Slimserver support, while the opposite is true for Spotify :-/

Of course if the service is good I'll never need support, but with Spotify I can cancel the service by opting out in my account and their service is great.

Napster have developed an iphone streaming app (as opposed to m.napster.com which is download only) and are in the process of negotiating the various rights necessary to release it. I've never had any problems with Napster support but to be fair I've never had to do more than use them to convert my account between service levels.

Spotify support in Squeezecenter is a regular enhancement request, and developers have said they would like to add it. However, the current released Spotify API isn't up to the job.

mmca22gr
2009-10-16, 15:44
Thanks for all your input.

I'm struggling with the Napster / Spotify decision, rather than the 5 decision really.

There is no iphone client for Napster, but there is great Slimserver support, while the opposite is true for Spotify :-/

Of course if the service is good I'll never need support, but with Spotify I can cancel the service by opting out in my account and their service is great.

You have to go via customer services with Napster and I've heard varying reports about that service.

If the service is indeed good, then 5 is a bargain :)

Its also a pity that my music seems to be on Spotify but only in the US Napster site...

Have any of you tried m.napster.com site? does it also work well?

Thanks again.

I have not tried m.napster.com
I agree that an iPhone client would be useful, although for me the streaming to squeezeboxen is the main focus for Napster.

My offer of 10 still stands ;-)

As for the opt out. I subscribe via a credit card. I subscribe to the "If i signed up online so I should be able to cancel the same way" school of thought. I was not aware that Napster made you call up to cancel. "Dear Naspter, How can I phone up to cancel if I am deaf and dumb?"
I 'm almost certain that I emailed then to cancel my last subscription with no fuss.

I think Spotify wil be dead in a year and Naspter might limp along for another year after that. The money in the music industry is to be made in touring, but that is a small % of total music sales.

How can the record industry go from charging me 10 for Hendrix-Axis Bols As Love on Vinyl to 12 on CD to 5 to download to 5/8million (0.000006p) per month to listen to it.

I believe that music will become low bandwidth fodder as a free addon to your ISP. The record companies will survive by getting us to buy digitally remastered, top notch, super duper, MP3 files of the Albums I have on record, tape, CD etc. for yet more money. I'll end up paying 4 times for the same record.

Excuse the diversion ;-)

local.bin
2009-10-20, 03:28
My offer of 10 still stands ;-)

Excuse the diversion ;-)

Interesting and useful comments thanks :-)

Divert all you want ;-)

Remind me what the 10 requires? How does that work :)

Thanks for the offer ... edit: But I'll pass on this occasion thanks. I misunderstood your intentions....thought it was a napster trial code.

technojunkie
2009-10-20, 06:02
Can anyone please tell me why I can't see and access My Napster Playlists in iPeng, on the Duet controller or in the Squeezebox Server Web control !

I have created several Napster playlists online via my PC browser but the do not appear in Squeezebox.