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Squeezemeister
2009-09-30, 00:14
I have upgraded to 7.4 on my Squeezebox classic. It is in a wired configuration.

Squeezebox Server appears to be working just fine.

I have successfully logged in to MySqueezebox.com by going to the web page and using my existing details. HOWEVER - when I enter my MySqueezebox.com user name and password into either the Squeezeserver control panel or the settings pages in the web control panel, the system tells me the details are invalid, even though I'm logged on directly at the web page. This means that I can't access mysqueezebox.com from my SB3.

Does anyone have any ideas on how to fix this?

mherger
2009-09-30, 01:03
> Does anyone have any ideas on how to fix this?

What exact build did you install? Can you enable debugging for network.squeezenetwork and try again. Then upload your server.log file.

Squeezemeister
2009-09-30, 03:11
I am running: Version: 7.4.0 - r28660 @ Sun Sep 27 06:02:06 PDT 2009

As for the rest, how would I go about doing what you ask?

Thanks in advance.

toby10
2009-09-30, 03:26
Is this the correct log you need?

Same issue here, SC7.4 will not accept my valid SN (MySB) login info.
Version: 7.4.0 - r28660 @ Sun Sep 27

================================================== ======================



[09-09-29 18:01:05.9535] Plugins::LazySearch2::Plugin::scanDoneCallback (2059) Lazifying database items not already done
[09-09-29 18:01:05.9804] Plugins::LazySearch2::Plugin::lazifyDatabase (2099) No database items require lazification
[09-09-29 18:02:36.7392] Slim::Networking::SqueezeNetwork::_error (430) Unable to login to SN: Invalid mysqueezebox.com username or password.
[09-09-30 05:23:21.8283] main::init (320) Starting Squeezebox Server (v7.4.0, r28660, Sun Sep 27 06:02:06 PDT 2009) perl 5.010000
[09-09-30 05:23:27.0626] Slim::Web::HTTP::addPageFunction (2373) Error: Slim::Web::HTTP::addPageFunction() is deprecated - please use Slim::Web::Pages->addPageFunction() instead
[09-09-30 05:23:27.0633] Slim::Web::HTTP::addPageFunction (2373) Backtrace:

frame 0: Slim::Utils::Log::logBacktrace (/<C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~3.EXE>Slim/Web/HTTP.pm line 2373)
frame 1: Slim::Web::HTTP::addPageFunction (C:\Documents and Settings\All Users\Application Data\Squeezebox\Cache\InstalledPlugins/Plugins/LazySearch2/Plugin.pm line 2690)
frame 2: Plugins::LazySearch2::Plugin::webPages (/<C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~3.EXE>Slim/Plugin/Base.pm line 68)
frame 3: Slim::Plugin::Base::initPlugin (C:\Documents and Settings\All Users\Application Data\Squeezebox\Cache\InstalledPlugins/Plugins/LazySearch2/Plugin.pm line 633)
frame 4: Plugins::LazySearch2::Plugin::initPlugin (/<C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~3.EXE>Slim/Utils/PluginManager.pm line 323)
frame 5: (eval) (/<C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~3.EXE>Slim/Utils/PluginManager.pm line 323)
frame 6: Slim::Utils::PluginManager::load (slimserver.pl line 501)
frame 7: main::init (slimserver.pl line 572)
frame 8: main::main (slimserver.pl line 98)
frame 9: PerlSvc::Interactive (/<C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~3.EXE>PerlSvc.pm line 99)
frame 10: PerlSvc::_interactive (slimserver.pl line 0)
frame 11: (eval) (slimserver.pl line 0)

[09-09-30 05:23:43.2504] Plugins::LazySearch2::Plugin::scanDoneCallback (2059) Lazifying database items not already done
[09-09-30 05:23:43.2740] Plugins::LazySearch2::Plugin::lazifyDatabase (2099) No database items require lazification
[09-09-30 06:17:24.6002] Slim::Networking::SqueezeNetwork::PrefSync::shutdo wn (148) SqueezeNetwork pref sync shutdown
[09-09-30 06:17:24.6021] Slim::Networking::SqueezeNetwork::login (274) Logging in to www.test.squeezenetwork.com as xxxx@abc.com
[09-09-30 06:17:24.8988] Slim::Networking::SqueezeNetwork::PrefSync::_init_ done (54) Got list of SN prefs to sync: 52 prefs
[09-09-30 06:17:24.9029] Slim::Networking::SqueezeNetwork::_error (430) Unable to login to SN: Invalid mysqueezebox.com username or password.
[09-09-30 06:17:33.0159] Slim::Networking::SqueezeNetwork::PrefSync::syncDo wnGlobal (197) Requesting global sync down from SN: { since => "1254302613" }
[09-09-30 06:17:33.0169] Slim::Networking::SqueezeNetwork::_createHTTPReque st (376) Logging in to SqueezeNetwork to obtain session ID
[09-09-30 06:17:33.0177] Slim::Networking::SqueezeNetwork::login (274) Logging in to www.test.squeezenetwork.com as a@bb.c
[09-09-30 06:17:33.2510] Slim::Utils::Prefs::__ANON__ (767) SN session has changed, removing cookies
[09-09-30 06:17:33.2520] Slim::Networking::SqueezeNetwork::_login_done (421) Logged into SN OK
[09-09-30 06:17:33.2527] Slim::Networking::SqueezeNetwork::__ANON__ (385) Got SqueezeNetwork session ID
[09-09-30 06:17:33.4744] Slim::Networking::SqueezeNetwork::PrefSync::_syncD own_done (220) Sync down data from SN: { prefs => {}, timestamp => "1254305841" }
[09-09-30 06:18:35.2898] Slim::Networking::SqueezeNetwork::Players::_player s_done (104) Got list of SN players: (
[],

mherger
2009-09-30, 03:54
> Is this the correct log you need?

Yes, but not enough. Look for the server.log _file_ and see whether you see SN related errors in there. To get them, enable debugging.

toby10
2009-09-30, 04:57
Thanks Michael.

I updated to Sept. 30 version and it now accepts my valid login info.
I thought that the Sun Sept 27 version was the correct version, but I guess not.

Touch still won't connect to my correct MySB account, but I think that is best handled in beta forum. :)

Squeezemeister
2009-10-02, 00:04
I'm still none the wiser about the debugging and the log upload. I'm reasonably IT savvy so I could probably work it out, but I'm not going to bother - life's too short.

Heaven only knows how the average consumer views the Squeezebox experience, especially at installation & upgrade time. Mine never worked out of the box as I had to reconfigure my firewall to make even the basics happen. Most people would have given up there. Now that it works with Squeezecenter, or whatever it's called now under 7.4, I'm leaving well alone. Under wireless, the SB3 would experience drop-outs and re-buffering, that was solved by going to Powerplugs. When the thing is working, it is an awesome piece of kit. But the whole experience has cost me both time and money.

I changed my router from the standard device that came with my broadband package to a Belkin Vision N1, thinking it would cure my wi-fi issues. It didn't. I bought new cordless phones to keep them off the same frequency as the router. That didn't work either. I went out and purchased Powerplugs and a 5m Ethernet cable. None of this stuff is cheap here in the UK, so whilst I bought the SB3 at a reasonable price of about 160, I must have spent in the region of 300 to get it to work reliably, not including all the time required to invest in finding a workable solution. Despite this, wi-fi is still flaky, hence the wired solution. And now the new version of mysqueezebox.com isn't working. I could have bought a Sonos single room solution at that consolidated price of 460 and have had it working out of the box with no further financial or time investment.

When support solutions involve debugging and uploading log files, I do wonder how commercially feasible the Squeezebox is, as most people simply won't accept this. It is not a consumer experience.

aubuti
2009-10-02, 08:54
I am running: Version: 7.4.0 - r28660 @ Sun Sep 27 06:02:06 PDT 2009
That looks like the last nightly beta of 7.4.0, not the release version. I believe there's one big difference between the two, namely that with the beta MySB points to a test server (www.test.squeezenetwork.com) and the release points to the production MySB (www.mysqueezebox.com). You should probably upgrade to the release version. See http://forums.slimdevices.com/showthread.php?t=68583

pablolie
2009-10-02, 11:47
I have upgraded to 7.4 on my Squeezebox classic. It is in a wired configuration.

Squeezebox Server appears to be working just fine.

I have successfully logged in to MySqueezebox.com by going to the web page and using my existing details. HOWEVER - when I enter my MySqueezebox.com user name and password into either the Squeezeserver control panel or the settings pages in the web control panel, the system tells me the details are invalid, even though I'm logged on directly at the web page. This means that I can't access mysqueezebox.com from my SB3.

Does anyone have any ideas on how to fix this?

I experience the same issue. The Duet and the Booms connect no problem. The SB3s claim they can not find mysqueezebox.com.

Klaas
2009-10-02, 13:29
same for me my SB3 is not working I am using the latest stable release:
Version: 7.4.0 - r28672 @ Mon Sep 28 17:48:40 PDT 2009
Hostname: erde
IP-Adresse des Servers: 192.168.56.2
Server-HTTP-Portnummer: 9000
Betriebssystem: Debian - DE - utf8
Plattformarchitektur: x86_64-linux
Perl-Version: 5.10.0 - x86_64-linux-gnu-thread-multi
MySQL-Version: 5.0.75-0ubuntu10.2
Anzahl erkannte Player: 1

toby10
2009-10-02, 14:28
Try the 7.4.1 version, that fixed the issue for me (SC not accepting my valid MySB login info).

pablolie
2009-10-02, 15:46
What works for me is to go into mysqueezebox and start controlling the SB3s. What does not work is to try to switch to mysqueezebox from the SB3s. It should be pretty easy to replicate.

pablolie
2009-10-02, 23:21
It is bizarre - I am able to play music and control the SB3s from the squeezebox.com control. The SB3s' display meanwhile looks like I can't log into squeezebox.com, asking me for a password. Something is very broken in the SB3 and squeezebox.com exchange. Duet and Boom - no problem, other than the fact the way to switch to squeezebox.com on the Controller is very unintuitive - different from the other devices, and hidden in some weird tree.

Squeezemeister
2009-10-06, 12:41
OK, I canned my version of 7.4 and installed the release version of 7.4 as advertised by Logitech in the public site. Everything works fine now. Thanks for the advice given.

A question - I downloaded 7.4 the night before the public release. After the public release, my system told me an upgrade was available, which I duly installed. Why would the system invite me to upgrade to the wrong version of 7.4?

I think any further upgrades will only take place if I'm "forced" to do them.....