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ShadowWar
2009-09-24, 23:42
Bit of a warning really: the home page now has a massive Flash interface - it's all very pretty but not very swift to get round. The interface is inconsistent as well: some pages have pop-up product descriptions and others change the view entirely to the high-lighted product. Some views scroll from side-to-side, and others are static or require you to click on arrows at the side to change to sub-pages.
When you actually get to the Squeezebox page (sorry WiFi Music Players), you need to scroll a long way to the right to get to see all products. You can narrow the view, but the options for doing this are a little odd: show all products which are Mac compatible? Linux compatible? Funny, I don't see any hiding themselves!
I just get the feeling this is not going to display on my phone.
Oh, and the developers have left an obvious bug for IE8 users (but not Firefox) - not that I've tested anything else - the Support drop-down menu at the top of the page doesn't work: the two menu options (Product Support / Contact Us) are permanently displayed in the same location as the word "Support".
Not quite a triumph then.

Separate note: I want the Radio! Now! In red, preferably. Will they be available in the UK?

pfarrell
2009-09-25, 00:07
ShadowWar wrote:
> Bit of a warning really: the home page now has a massive Flash interface

> Not quite a triumph then.

I hate websites with tons of Flash. I hate it in general, and more
recently, I've found that it is very, very difficult to get a 64 bit
Linux release to properly display Flash.

Neither Firefox 3.5 nor Google Chrome can get the plugin to work. Or at
least, I can't get the installation to work for either of them. I am
using Ubuntu 9.04 in the 64 bit version on my newest desktop computer --
mostly because I ordered it with 8GB of ram and with minor exceptions,
32 bit OS versions don't use (can't use?) more than 4GB.

In these days of bloated software and RAM being nearly free, it was
inexpensive, or perhaps even cheap, to get the system with 8GB of ram.

I consider myself a pretty serious geek, nearly 40 years of professional
software, a MS in Computer Science, 10+ computers in my house, and more
than five SqueezeBoxen.

I can't get Flash to work in a browser.

Massive Flash websites simply don't work at all for me.

--
Pat Farrell
http://www.pfarrell.com/

yerma
2009-09-25, 00:08
If I need information about the squeezeboxen, I never start with the Logitech website. Try entering www.slimdevices.com (which redirects to www.logitechsqueezebox.com)...

andynormancx
2009-09-25, 00:09
Oh dear, oh dear. As well as the massive chunk of Flash on the front page there are some other unwelcome design choices.

When you get to the Squeezebox page, the page is so wide that it doesn't fit on my browser window that is normally sized to fit 2/3 of my 1600 pixel wide monitor. Even with my browser maximised I can't see all the products at once. Browser are naturally designed to scroll vertically to read content. Which idiot decided it would be a good idea to make the products page scroll horizontally !!!!!

Also, you can't click on the nice big images of the products to open their details pages. I expect a lot of users never to discover that they can click on the name of the product to open the details page.

You can however drag the products around. WHY ON EARTH WOULD ANYONE WANT/NEED TO DO THAT ?

The site is now lousy to use on the iPhone, due to the big bit of Flash, the extremely fiddly two stage drop down AND pop out menus and the small click targets when there is a perfectly good and large image that could be the click target.

Oh and it is slow too.

It is one of those web designs where the phrase "just because you can, it doesn't mean you should" springs to mind.

Rant over.

andynormancx
2009-09-25, 00:42
It is perfectly tragic on a typical netbook sized screen:

http://norman.cx/photos/links/logitech.png

mherger
2009-09-25, 00:48
> It is perfectly tragic on a typical netbook sized screen:

Why? The logo is visible, top left. Oh... or was this a different
discussion? :-P

andynormancx
2009-09-25, 00:54
> It is perfectly tragic on a typical netbook sized screen:

Why? The logo is visible, top right. Oh... or was this a different
discussion? :-P
gmmc

mherger
2009-09-25, 01:10
> gmmc

Grant MacEwan Mountain Club?
Grids Meet Multi-Core Systems?

morris_minor
2009-09-25, 02:07
In my day job I'm the Web Manager for a UK University. Had I come up with this website I'd expect to be fired.

Where was the usability testing? Sideways scrolling - oh, please not! Accessibility? Yes, flash linearises really nicely . . . Browser testing? Opera on a Mac shows nothing at all - zilch (Ok, a bit of a niche combination, but . . .)

Flash is good for cross browser video, and useful animation, but to use it for static content shows a lack of interest in your users, and a lack of awareness of the right way to do things.

Come on, guys, you're a multinational company - you're web team's probably got a bigger budget than our whole IT department. What's your excuse for this abomination?

Bob

morris_minor
2009-09-25, 02:26
So this is what the TransNav controller is? Er, isn't the "controller" part of the Duet? Whoever wrote the copy for the Wi-Fi players section had no real understanding of the products IMO. Also you can't seem to buy a receiver on it's own. I could go on about illogical links and more rubbish content, but it's just too depressing . .

pippin
2009-09-25, 02:26
Come on, guys, you're a multinational company - you're web team's probably got a bigger budget than our whole IT department. What's your excuse for this abomination?


THAT is exactly the problem.
Multinational companies with big budgets for their web site ALWAYS do these sucking flash sites.
The one I work for is no exception to that. I know a guy who did the last relaunch and he said there simply was no way around flash. It has to be all that, well, _flashy_, animated stuff and in the end they only really test against IE anyway...
Oh: And it performs soooo well when you test these sites on the internal network...

mherger
2009-09-25, 02:27
> Opera on a Mac shows nothing at all

Ouch... my combo of choice too. Did you try to file a complaint? There
must be some contact form hidden in there...

(...nothing to do with me... yeah... no, none of my business... Hehe...
Now back to my own work - we don't want to see the same happen to
squeezenetwork.com...)

--

Michael

morris_minor
2009-09-25, 02:48
> There must be some contact form hidden in there...

--

Michael

Very well hidden :)

gfuchs
2009-09-25, 04:56
The whole Squeezebox line seems to be an after thought.
They seem to be more about mice, keyboards, and speakers than SB.
If you didn't know about SB before, you would never find it on their site.

aubuti
2009-09-25, 05:40
At first I didn't understand what all the fuss was about because I went to the launched-not-that-long-ago SB website www.logitechsqueezebox.com, where everything looks the same as it did since they announced the SB Touch and SB Radio. So, in addition to the bizarre design choices on the www.logitech.com wifi music players pages (http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/&cl=us,en), there's the question of how these different non-cross-referenced are supposed to co-exist.

radish
2009-09-25, 06:04
So this is what the TransNav controller is? Er, isn't the "controller" part of the Duet?
The TransNav is actually the knob on the front of the Transporter. So they're even more wrong that you thought!

KingLouis
2009-09-25, 08:16
Looking at the new website, I tried to compare the Boom and the Radio, using the "compare this" buttons: http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/&cl=us,en&view=34?A1=1&compProducts=5847&A2=2&compProducts=4707&A3=3&A4=4&A5=5&A6=6

Apparently the Boom has neither ethernet nor 802.11 wireless - Better hurry home and pull out my network cable, then.

I wonder how the Boom is going to play any music with no network.

morris_minor
2009-09-26, 02:00
The TransNav is actually the knob on the front of the Transporter. So they're even more wrong that you thought!

I did wonder what the knob I've been using all this time was . . .

Maybe next time I'll put in <sarcastic> </sarcastic> tags :)