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DiSNEYN
2009-09-20, 12:53
Hello!

A Simple and short question:

When will Squeezebox Radio release in Europe? October? November? December?

Is there an official date?

Thank you!

/Hans

funkstar
2009-09-20, 13:03
I don't know for definite, but it should be a global launch at the end of the month.

I believe it was "some time in September" in all the press releases, that does include the 30th ;)

SqueezeCenter 7.4 is required for the Radio, I think Logitech will push the button on Radio shipments when that is released. So potentially it could be before the 30th, but thats where my best guess lies.

vw195
2009-09-20, 14:00
I don't know for definite, but it should be a global launch at the end of the month.

I believe it was "some time in September" in all the press releases, that does include the 30th ;)

SqueezeCenter 7.4 is required for the Radio, I think Logitech will push the button on Radio shipments when that is released. So potentially it could be before the 30th, but thats where my best guess lies.

On the Logitech preorder site it said it would ship on Sept. 28th. That site is currently down however :p

And now its back up and all mention of that date is gone.

DiSNEYN
2009-09-21, 00:14
On the Logitech preorder site it said it would ship on Sept. 28th. That site is currently down however :p

And now its back up and all mention of that date is gone.

Nope, it's still there:

https://secure.slimdevices.com/products.php?product=Squeezebox-Radio-(Pre%252dOrder)

"Product Description
Pre-order only. orders will not ship until September 28."

7 days left then. here in sweden (europe) we will have to wait a few weeks more i guess?

/H

funkstar
2009-09-21, 05:22
7 days left then. here in sweden (europe) we will have to wait a few weeks more i guess?
As I said, as far as I am aware, it is a global launch.

mparry
2009-09-23, 10:01
Radio will be launched globally Sept 28!

vw195
2009-09-23, 10:28
Someone needs to tell Amazon!

Oh yes and I should add Yay!!

DiSNEYN
2009-09-24, 01:08
Radio will be launched globally Sept 28!

Thank you for a short but correct answer to my question.

/Hans, Sweden.

vw195
2009-09-24, 08:08
If the radio is going to be launched on 9/28, it seems to me there should probably be a release build of 7.4 SC. If there is, I will go ahead and install it, ie be prepared. Thanks for any feedback

funkstar
2009-09-24, 10:05
If the radio is going to be launched on 9/28, it seems to me there should probably be a release build of 7.4 SC. If there is, I will go ahead and install it, ie be prepared. Thanks for any feedback
7.4 will be released on Monday as well.

vw195
2009-09-24, 10:21
Then there will be no retail CD in the box for the radio?

andyg
2009-09-24, 10:29
On Sep 24, 2009, at 1:21 PM, vw195 wrote:

>
> Then there will be no retail CD in the box for the radio?

We've never shipped retail CDs.

Phil Leigh
2009-09-24, 15:35
On Sep 24, 2009, at 1:21 PM, vw195 wrote:

>
> Then there will be no retail CD in the box for the radio?

We've never shipped retail CDs.

Good - they are always out of date anyway!

DiSNEYN
2009-09-25, 16:16
Radio will be launched globally Sept 28!

Yes but here in sweden a local reseller will have it in stock
2009-10-12, almost 2 weeks (!!!) after global release!

/Hans

mparry
2009-09-25, 16:46
You Know right after I posted that I realized that I should have qualified my statement.
While it being released Sept 28 that does not necessarily mean it will available in all stores and countries the day it is announced.
I apologize if my original post was misleading.

vw195
2009-09-25, 17:33
Will amazon have it on monday? They still arent showing a date.

DiSNEYN
2009-09-28, 00:49
You Know right after I posted that I realized that I should have qualified my statement.
While it being released Sept 28 that does not necessarily mean it will available in all stores and countries the day it is announced.
I apologize if my original post was misleading.

Why is it so? Can't de product be pre-shipped to all the diffrent countrys a few days prior to the release date ?

It's like xmas, don't want to wait any longer until we open the presents! :-)

shevans
2009-09-28, 01:17
Well its 9:15am here in the UK and not showing available yet at Amazon.co.uk or at all at Ripcaster....

Perhaps a little more patience on my part.

mmca22gr
2009-09-28, 03:29
On Friday, I got this from Ripcaster
"We will be stocking the new Squeezebox products. Offical stock arrival dates and pricing are yet to be confirmed."

I'm not expecting them to be in stock in the UK for a while yet....

shevans
2009-09-28, 04:01
On Friday, I got this from Ripcaster
"We will be stocking the new Squeezebox products. Offical stock arrival dates and pricing are yet to be confirmed."

I'm not expecting them to be in stock in the UK for a while yet....

At least you got a reply!

vw195
2009-09-28, 05:20
Not showing on Amazon.com either :( but it is still early here in US.

OK now its officially late in the US CST, and I see no evidence of a launch today including logitechs site.

mmca22gr
2009-09-29, 02:48
Still nothing in UK.
Another question. I see AMAZON US has the red SBR available, will this also be available in UK?

shevans
2009-09-29, 02:49
Nothing at all as far as I can see searching the Internet.

No idea about the Red one but it the colour my son wants for his bedroom.

mmca22gr
2009-09-29, 03:29
£159 with Logitech UK, although not in stock.
No red option on the website.

gfuchs
2009-09-29, 05:00
I guess to paraphrase Orson Wells:
"We will sell no Radio before it's time."

vw195
2009-09-29, 05:20
or to paraphrase Douglass Adams:

“I love release dates, I love the wooshing noise I hear as they speed past”.

jay_cee_in_da_house
2009-09-29, 08:40
Amazon US is showing:

"Date first available at Amazon.com: September 3, 2009"

Looks like a few more days...

vw195
2009-09-29, 09:06
When I do an amazon search it is still not showing a day.

SteveEast
2009-09-29, 09:14
Amazon US is showing:

"Date first available at Amazon.com: September 3, 2009"

Looks like a few more days...

I believe that's the date it was first available for pre-order.

Steve.

jay_cee_in_da_house
2009-09-29, 09:53
Arg. It says "Sept 3" and I read it as "Oct 3". Useless....

lowfi
2009-09-29, 15:06
All red trucks :(

http://dl.getdropbox.com/u/28951/SB%20radio.png

http://tweakers.net/pricewatch/unsorted/194049/logitech-squeezebox-radio-black-logitech-930-000102.html

Im aiming for 150 euro price. This is just 10 below the boom.

SteveEast
2009-09-29, 18:38
The announcement in this forum on the 28th told us the Radio is available but both the Logitech and Amazon sites still have it as pre-order only. I hope there hasn't been a last minute glitch...

Steve.

vw195
2009-09-29, 19:04
The announcement in this forum on the 28th told us the Radio is available but both the Logitech and Amazon sites still have it as pre-order only. I hope there hasn't been a last minute glitch...

Steve.

Yes it would be good to get some information from the logitech guys, but they are all strangely silent.

radish
2009-09-29, 20:01
I think they're busy :) Last I heard was that they are shipping out to retailers but it may take a few days for them to show up in stores, depending on the route it has to take to get there.

ccrome2
2009-09-29, 20:11
We're all breathing a short sigh of relief because we consider it SHIPPED! It may take a few days for the distribution channel to flow freely.

SteveEast
2009-09-29, 20:26
We're all breathing a short sigh of relief because we consider it SHIPPED! It may take a few days for the distribution channel to flow freely.

Good enough for me...thanks

Steve.

mparry
2009-09-30, 09:21
So www.logitechsqueezebox.com will get our initial stock of Radios tomorrow (Thursday Oct 1)
We will be upgrading the shipping for everyone who pre-ordered to next day air for the delay.
Amazon should begin shipping orders out if they have not already, same for Logitech.com.

shevans
2009-09-30, 09:57
So www.logitechsqueezebox.com will get our initial stock of Radios tomorrow (Thursday Oct 1)
We will be upgrading the shipping for everyone who pre-ordered to next day air for the delay.
Amazon should begin shipping orders out if they have not already, same for Logitech.com.

Any idea about the UK store or Uk Amazon please?

testmatch
2009-09-30, 10:03
and when the red version will be available to order in the UK please? It's not showing as an option on the Logitech or Amazon stores over here.

Thanks,

John

mmca22gr
2009-09-30, 13:15
I see that most UK sites are stating 2 weeks lead time. ETA 15-OCT-09
Still nothing on the red one!

mparry
2009-09-30, 13:27
I am trying to get dates for Europe and Availability of red. Ill post up as soon as I get any information.

SteveEast
2009-10-01, 08:29
Here's the email from Matt that is being sent to all those with pre-orders:

"I am sure you are wondering about the status of your Squeezebox Radio Pre-order. Unfortunately out shipment of radios has been delayed and we are still waiting to receive them. The first batch is slated to arrive today ( October 1) . At which point we will begin shipping pre-orders out. We will be upgrading everyone’s shipping to next day air free of charge. I apologize for the delay and if you have any questions please let us know.

Regards,

Matt Parry

Logitech SMBU

Inside Sales

(650)210-9400 X2

"

Steve.

testmatch
2009-10-01, 08:45
Thanks Steve, but presumably that's only gone to people who have pre-ordered from the US sites? In the UK, we can't even pre-order from the Logitech site. When we try we just get a box to register our interest in the Radio.

Amazon UK will let us pre-order, but they have no stock and no idea when they will.

Neither site indicates that the red version exists or that there will be a battery pack.

The same is true in several other European Logitech online stores.

Hence this thread asking when it'll get this side of the water. :o)

Regards,

John

SteveEast
2009-10-01, 08:47
I assume it went to those who pre-ordered through a Logitech site. Dunno whether you can do that anywhere else than the US.

Steve.

mparry
2009-10-01, 09:49
Yeah that email only applies to people who ordered on www.logitechsqueezebox.com. I am trying to get more information about European availability, availability of red, battery pack and pre-orders on www.logitech.com.
As soon as I get more info I will post it up.
Thanks for everyone's patience.

mmca22gr
2009-10-06, 01:18
Matt,

Any update on European availability, availability of red, battery pack and pre-orders?

Terje
2009-10-06, 04:06
Just got my two Radio's (black) delivered from Logitech here in Norway today.

andynormancx
2009-10-06, 04:11
Just got my two Radio's (black) delivered from Logitech here in Norway today.
They aren't even available to order on the UK site yet, although oddly the Touch is.

cwmusson
2009-10-06, 04:58
According to an email I just received, the SB Radio I ordered on 29th September is on it's way from the Logitech EU store to me in the UK. :-)

simsboard
2009-10-06, 05:58
same for me! I ordered mine on the 30th of Sept. and 1h ago I received the confirmation that it is on its way home!! (which is btw in vienna/austria)

can't wait any more to old the SBR in my hands!!

bluegaspode
2009-10-06, 12:17
Uh - on stock in german logitech shop.
Cancelled Amazon and now lets cross fingers !

Kevint
2009-10-06, 13:58
Just ordered from the UK site, used offer code RELAUNCH2009 for a 20% discount.

Richie
2009-10-06, 14:24
Oh no, I hate those discount codes. They make it so hard to resist buying one. If only the battery pack was available now.

Richard

mule
2009-10-06, 14:29
@Kevint: Thanks for the hint. The codes also works in the german shop!

TheMule!

bluegaspode
2009-10-06, 14:32
@Kevint: Thanks for the hint. The codes also works in the german shop!

TheMule!

If only he posted it 2 hours earlier ...

vw195
2009-10-06, 15:29
Thats a nice discount, but doesnt work in US store.

Sike
2009-10-07, 00:04
I just went to www.logitech.ch and noticed that ALL Squeezeboxes are not availible.

The only thing you can select on the Duet, boom,... is "Tell me when it's availible"

Maybe we've been cut off..

dsf
2009-10-07, 01:11
@Kevint - awesome. Just ordered from UK site with that code -- with express delivery it still ends up cheaper than Amazon (who were telling me my pre-order from Sept 4th would arrive on Oct 26th). Thanks!

shevans
2009-10-07, 02:01
Well i'm in the UK as well BUT there is still option to choose red or black, and the web-site times out regularly.

Kevint
2009-10-07, 02:35
If only he posted it 2 hours earlier ...

I did my best, I only received the offer code yesterday, which coincided with the Radio being available to purchase at logitech.com (UK) The offer code is valid until the end of October on all Logitech.com (UK) purchases. It also appears to work for Germany but not US, I suspect the code may work across the EU.

Kevin

fjunger
2009-10-07, 02:45
Thanks for the offer code, Kevin! Saved almost 40 € when ordering the Squeezebox Radio.

Frank

mule
2009-10-07, 03:20
Just received my shipment confirmation and trackingcode. Let the games begin!

simsboard
2009-10-07, 03:29
I tried the offercode also for austria and it is valid here as well!
unfortunatly too late for me!
but nevertheless: UPS says now at the moment it will arrive on friday!! :-)

Sike
2009-10-07, 07:00
I am trying to get dates for Europe and Availability of red. Ill post up as soon as I get any information.

Did you hear anything? I shot off a mail to sales today to ask why none of the Squeezeboxes are availible in Switzerland.

Bert0123
2009-10-07, 10:50
I just ordered one in the Netherlands with the code given by Kevint.
In total 148,30 Euro including shipping.

Thanks Kevint for the code!

B.t.w. I also tried to order the Touch but too bad I got an error. I hope the code will work for the Touch too when it's available.

Punga
2009-10-07, 12:03
Just got mine from the german Logitech online store today!

And: It's really a beauty :)

Cheers
Punga

twynne
2009-10-07, 12:28
The Logitech site (UK) seems to be having massive problems this eve. My first ordered (accepted and confirmed by email) just disappeared. I couldn't get to the bit of the site to check status at all, but managed via the link (different site for some reason) in the email. I then replaced the order, and now can't get to order status again.

As far as I can tell the first order is nowhere to be found, but hoping the second is still valid and in process.

Anyone else??

bluegaspode
2009-10-07, 12:44
but nevertheless: UPS says now at the moment it will arrive on friday!! :-)
Mine too :)

shevans
2009-10-07, 13:06
The Logitech site (UK) seems to be having massive problems this eve. My first ordered (accepted and confirmed by email) just disappeared. I couldn't get to the bit of the site to check status at all, but managed via the link (different site for some reason) in the email. I then replaced the order, and now can't get to order status again.

As far as I can tell the first order is nowhere to be found, but hoping the second is still valid and in process.

Anyone else??

You are not alone, I was so concerned I have e-mailed Logitech (waiting on a reply), telephoned them and yet still the site is screwed-up. There is no way I am placing an order on the UK site at this moment in time. Anyway I wanted a Red Radio which does not appear to be a option for us in the UK.

twynne
2009-10-07, 13:11
Not good. I have the greatest confidence in the Squeezebox team and products (the Radio becomes the 7th I've owned), but this ordering process hasn't inspired confidence in Logitech at all. It seems very questionable to me that you have to enter your password (that you set up on the Logitech site) into an entirely different site to track your order (which then redirects back to Logitech). I hope this is some kind of temporary solution. With all the phishing and web fraud going on these days, this kind of thing makes me nervous!

local.bin
2009-10-07, 17:29
What on earth are logitech playing at?

They must be all playing world of warcaft and drowning these servers!

buy.logitech.com is rubbish tonight!

Edit: Finally placed the order!! Hope its taken it :-/

DiSNEYN
2009-10-07, 23:20
Any news on Sweden shippents? Where, When??

My reseller here in sweden told me this yesterday:

"Unfortunately, it is still empty at our suppliers, not even a new provisional date is."

Can someone from Logictech / Squeezecrew explain how many more days we Sweeds have to wait unil Squeezebox Radio is in stock here?

/Hans

twynne
2009-10-08, 04:22
What on earth are logitech playing at?

They must be all playing world of warcaft and drowning these servers!

buy.logitech.com is rubbish tonight!

Edit: Finally placed the order!! Hope its taken it :-/

Beware - both of the orders I placed (even the one that still doesn't register via Logitech's order tracking) appear to have shipped this morning. Grrr.

JM2009
2009-10-08, 04:45
great!

local.bin
2009-10-08, 05:24
Beware - both of the orders I placed (even the one that still doesn't register via Logitech's order tracking) appear to have shipped this morning. Grrr.

Definitely 'Grrr'!

That must mean I have more radios that we have rooms on their way! :)

When I checked this morning I had confirmation of the order against the order number I had, so that looks OK.

No other mails confirming any of the other attempts, so hopefully just one is on the way!

Thanks for the code kevint, it appears to have worked according to my invoice :)

twynne
2009-10-08, 05:26
Used the code as well, so at least both were at a good price. Might just eBay the 2nd one! ;-)

simsboard
2009-10-08, 05:46
finally I got mine and its playing the queen album already :-)

usch
2009-10-08, 06:28
Might just eBay the 2nd one! ;-)

You can sell it to me if it happens to be red ;-)

Logitech Germany says (or better: said, in a brief moment yesterday when the online shop actually worked) that the black radio is in stock now. However, still no trace of red. There isn't even a hint anymore that a red one exists, let alone an option to order or pre-order one. On the contrary, all product images on the site showing red radios have been replaced with black, too.

I'm afraid Logitech might be losing a customer here. Had the Radio and the Touch been immediately available when they were "revealed", I would have ordered both right on the spot. But by now I am already so tired of waiting that I might go and buy something else, or get me a used Boom from eBay and paint it red, or simply stay with iTunes and external PC speakers all over my flat. :-(

twynne
2009-10-08, 06:33
So a red Radio plus eBay and I can probably retire early. ;-)

dsf
2009-10-08, 07:25
Feel bad for people who had trouble. I guess it's luck, but I had no problems with the logitech site (either when ordering or tracking), got the right emails at the right times, and UPS was up to date the whole way; my order from yesterday morning was sent yesterday afternoon and arrived 10 minutes ago! Just unpacked it to start playing.

twynne
2009-10-08, 07:31
Feel bad for people who had trouble. I guess it's luck, but I had no problems with the logitech site (either when ordering or tracking), got the right emails at the right times, and UPS was up to date the whole way; my order from yesterday morning was sent yesterday afternoon and arrived 10 minutes ago! Just unpacked it to start playing.

Glad to hear it went well for some. Just out of curiosity, did you go for standard or express shipping?

Amauta
2009-10-08, 10:00
Going to receive my RED Radio tomorrow! Shipping is confirmed. The sad thing is that I cannot upgrade SqueezeboxServer on my Qnap to v7 until the ssots is ready.

dsf
2009-10-08, 11:26
Glad to hear it went well for some. Just out of curiosity, did you go for standard or express shipping?

Express shipping (it was still cheaper, with the discount, than Amazon).

badlyread
2009-10-08, 11:39
Logitech site is an absolute mess. Completely unable to order one after placing in the cart the next pages just do not open. SSOOO FRUSTRATING!!!!!!!!

twynne
2009-10-08, 12:58
Logitech site is an absolute mess. Completely unable to order one after placing in the cart the next pages just do not open. SSOOO FRUSTRATING!!!!!!!!

Not sure where you're located, but if in the US you might be able to use the logitechsqueezebox.com site instead...

twynne
2009-10-08, 13:56
Just went to the UK site again, now you can't even add the Radio to your cart (link is gone). Link to add to cart is there on the SB Touch, but doesn't work. One of the SB guys needs to throw something at one of the Logitech guys... :-)

mparry
2009-10-08, 14:53
This really sucks.
I believe Europe has a large backorder right now and are just waiting on units in transit.
Unfortunately I only have visibility into the www.logitechsqueezebox.com store.
I would encourage everyone to try and be patient as frustrating as it is.
If anyone in Europe has a friend in the US you can order on our us site and have them send it to you.
Not the best solution but it is an option.

noguru
2009-10-09, 05:52
Has anyone in UK managed to order a red radio. Doesn't appear as option on website. You can have any colour as long as it is black.

shevans
2009-10-09, 05:59
Has anyone in UK managed to order a red radio. Doesn't appear as option on website. You can have any colour as long as it is black.

I try the web-site several time a day and when it actually works (allowing you to order) you are not offered the choice of colour. Pretty rubbish really!

mmca22gr
2009-10-09, 08:46
mmmm....

I ordered, using the discount code, on the logitech.co.uk site on Wed, using Express shipping.
The radio was on my desk in work on Thursday morning @ 9:37am and I am in Northern Ireland. Seems it was shipped from the Netherlands.

DiSNEYN
2009-10-12, 00:32
This really sucks.
I believe Europe has a large backorder right now and are just waiting on units in transit.
Unfortunately I only have visibility into the www.logitechsqueezebox.com store.
I would encourage everyone to try and be patient as frustrating as it is.
If anyone in Europe has a friend in the US you can order on our us site and have them send it to you.
Not the best solution but it is an option.

Now the store is saying that they expect a shipment this week. I hope that this is true. Global Logistics suxs.

/H

furtive
2009-10-13, 02:10
mmmm....

I ordered, using the discount code, on the logitech.co.uk site on Wed, using Express shipping.
The radio was on my desk in work on Thursday morning @ 9:37am and I am in Northern Ireland. Seems it was shipped from the Netherlands.

Yup same here. Ordered on Friday and it arrived at my house in London on Monday via Utrecht and Brussels according to the UPS website

Sike
2009-10-13, 02:57
Still no preorder possible here in Switzerland.

Could someone at SD or Logitech find out when they will be arriving? If they are shipping from Holland anyway, why not ship them to Switzerland?

I asked sales@slimdevices.com to take a look, but they can only check out the staus in the US....

Sike
2009-10-14, 01:01
It just poped up today in the online stores. And my order has been placed!! :)

It is still unavailible on logitech.ch and the site will still not alow preorders.

Most online shops are selling it 20% over the MSRP...

darbyweb
2009-10-14, 05:37
Just received a Red and Black from my UK distributor today - got the Red one running on the desk now - very nice indeed !!

They still have stock of both - so if anyone is still struggling in the UK to source one let me know.



Dean.

--------------
1 x Radio (Red)
1 x Slimp3 (Still going strong after 7 years)
1 x Duet
Some Sonos stuff (but we dont talk about that...)
--------------

shevans
2009-10-14, 05:43
JThey still have stock of both - so if anyone is still struggling in the UK to source one let me know.

Lucy so and so....

Can you point me in the right direction please? Many thanks. My PM is enabled.

darbyweb
2009-10-14, 07:37
Lucy so and so....

Can you point me in the right direction please? Many thanks. My PM is enabled.

Just tried to order another 2 for customers and now the distributor is out of stock of both colours :(

Apologies for that - they had 'plenty' yesterday but now have 14 so far today on back order (plus my further 2) and are not expecting any more for 2 weeks...

I shall have a couple of stock black ones when they arrive - will let you know if you've had no joy by then.


Dean.

shevans
2009-10-14, 07:51
Thanks, I'm holding out for a Red one! I'm sure it I wait a few months then there might be some stock in the UK ;)

darbyweb
2009-10-14, 08:05
Thanks, I'm holding out for a Red one! I'm sure it I wait a few months then there might be some stock in the UK ;)

I'll stick a Red one on our backorders with them and then if you're still waiting there be one here - if not, i'm sure i'll shift if ok.



Dean.

didjean
2009-10-17, 02:41
Yesterday, I found a shop here in Brussels (www.digimania.be) that had just received a couple of radios in both colour.

Moreover, I was quite surprised to see that they were selling all the squeezebox range there. They even had a display from Logitech to present the Boom...

Craig124
2009-10-17, 09:24
Shame they didnt make the red one all red, and with a red speaker front as well, it wouldnt have def been on my hit list rather than the black one.

DiSNEYN
2009-10-18, 23:56
Now the store is saying that they expect a shipment this week. I hope that this is true. Global Logistics suxs.

/H

Finally in stock here in Sweden and I've got my unit!

/H