PDA

View Full Version : Why would I want one?



mikelis8
2004-06-22, 07:10
I have a question for everyone. With all the issues I read about in this
forum with squeezebox, slimserver and more,
why would I ever consider owning one? When I first heard about the device, I
was all excited to purchase it, but then I started reading the hundreds of
messages posted about problems folks are having and now I have second
thoughts. It sounds like way too much trouble to bother with.

James

Ken Anderson
2004-06-22, 07:16
James,

This discussion board is for people on the bleeding edge. While I like
to read it, I'm using the standard distribution software, and it has
always worked perfectly - never a hiccup.

To the list administrators - I strongly urge a message tagged at the
end of each email noting this!

Ken

On Jun 22, 2004, at 10:10 AM, mikelis8 wrote:

>
> I have a question for everyone. With all the issues I read about in
> this
> forum with squeezebox, slimserver and more,
> why would I ever consider owning one? When I first heard about the
> device, I
> was all excited to purchase it, but then I started reading the
> hundreds of
> messages posted about problems folks are having and now I have second
> thoughts. It sounds like way too much trouble to bother with.
>
> James
>
>

Mark McIntyre
2004-06-22, 07:23
One very good reason: customer service.

I purchased a Squeezebox at the end of last year. Since then, I have
had difficulty streaming wireless AIFF (and now Apple Lossless) with
a Mac set up (Ti-Book, Airport, OS 10.3.4). Everytime I reported a
bug, I received an answer within 24 hours, and a fix with a few days.

I am now able to wirelessly stream my Apple Lossless files without mishap.

In the world of digital ecommerce, such excellence in customer
service is rarely found and always worth the price and product it
serves.

IMO.


> I have a question for everyone. With all the issues I read about in this
>forum with squeezebox, slimserver and more,
>why would I ever consider owning one?

--
Mark McIntyre

http://www.markmcintyre.com
http://www,macofallarts.com
http://www.mcrumi.com

804.539.1110

Jeffrey Gordon
2004-06-22, 07:24
As others have stated, never base a product solely on a support list.
Much less a support list that is reporting issues on the beta versions.

Unlike many products the Slim guys choose to keep support out in the
open, this allows for very good support. However it also makes a
product appear to have more issues than it really does. As a few people
have said, people do not post the good stuff, only this issues.

I personally am running the latest nightly and have had very few issues,
much fewer than I would expect from a nightly.

One thing you should notice is how quickly people answer problems, and
not just other owners but the builders of the system are very active
here and very helpful. It truly is IMHO the best product of its type
available.

mikelis8 wrote:
>
> I have a question for everyone. With all the issues I read about in this
> forum with squeezebox, slimserver and more,
> why would I ever consider owning one? When I first heard about the device, I
> was all excited to purchase it, but then I started reading the hundreds of
> messages posted about problems folks are having and now I have second
> thoughts. It sounds like way too much trouble to bother with.
>
> James
>
>

max barker
2004-06-22, 07:39
What you don't see is all of the users who never have a problem and don't
post to the message board! Many of the posts on this list are from people
running the bleeding edge nightly software, or those that just want to push
the envelope a bit.

The squeeze/slims are a lot like any computer peripheral, somebody somewhere
will have an incompatability issue. That's the frankenstein nature of
computers.
In slimdevices favour, the squeezebox is remarkably flexable in terms of
differing hardware and operating systems. If you want to use it for exactly
how it's advertised, use the standard release of the server and you will
more than likely have no problems.
If you do have a problem, contact slimdevices support or post to this list
and bask in the glow of slimdevices unparalleled customer support :-) It's
that good.

The real question should be: Why wouldn't I want one?

Max

----- Original Message -----
From: "mikelis8" <mikelis8 (AT) charter (DOT) net>
To: "'Slim Devices Discussion'" <discuss (AT) lists (DOT) slimdevices.com>
Sent: Tuesday, June 22, 2004 3:10 PM
Subject: [slim] Why would I want one?


>
> I have a question for everyone. With all the issues I read about in this
> forum with squeezebox, slimserver and more,
> why would I ever consider owning one? When I first heard about the device,
I
> was all excited to purchase it, but then I started reading the hundreds of
> messages posted about problems folks are having and now I have second
> thoughts. It sounds like way too much trouble to bother with.
>
> James
>
>

Mark Komarinski
2004-06-22, 07:46
On Tue, 22 Jun 2004 10:10:07 -0400, mikelis8 <mikelis8 (AT) charter (DOT) net> wrote:
>
>
> I have a question for everyone. With all the issues I read about in this
> forum with squeezebox, slimserver and more,
> why would I ever consider owning one? When I first heard about the device, I
> was all excited to purchase it, but then I started reading the hundreds of
> messages posted about problems folks are having and now I have second
> thoughts. It sounds like way too much trouble to bother with.

As others have said, a lot of the problems here are bleeding-edge type
stuff. I've had
a SLIMP3 playing continuously for over two years and have not had any
problems with it.

-Mark