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Roger Mitchell
2004-06-18, 12:04
Hi Steve and Dean,

I *may* have found the solution to the problem. I had shed-loads of trouble
yesterday with exactly the same problems. I suddenly thought about firewalls
because that was all that had changed on both of my PC's (one of them having
been rebuilt completely (software wise!)). I had "upgraded" to Zone Alarms
Pro Security Suite (the new one) and had problems from them on. I thought I
had fixed it as yesterday I was connecting to Shoutcast without difficulty.
Today, when I got home from work, I switched everything on and.... Nothing.
Tried to connect to the web and then lost the server.

Then I thought I must pin this down once and for all so I uninstalled Zone
Alarm completely. This left me with no software firewall and no AV software.
Shoutcast worked fine; couldn't make it fall over even! Re-installed Zone
Alarm again; same problem back. Uninstalled again, Shoutcast working.
Finally installed Norton Internet Security 2004. Shoutcast works and has
been for the last 2 hours on various stations.

To prove the solution worked, I then set about the same exercise on my other
PC, an Ethernet hard-wired system. Used exactly the same steps as on my
wireless laptop above. Same steps, same results. Each step duplicated
precisely with exactly the same results. Now I can connect using either of
my PC's without any problems and just to show complete faith, I have even
installed the 2004-06-18 nightly on both PC's - no problems "so far".

I can only conclude that ZA is somehow blocking access to the web and NIS
isn't. I'd be really interested in any professionals opinions out
there.....(cos I'm just a keen amateur!)

Regards
Roger - Newbury, UK

-----Original Message-----
From: discuss-bounces (AT) lists (DOT) slimdevices.com
[mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of dean blackketter
Sent: 18 June 2004 17:46
To: Slim Devices Discussion
Subject: [slim] Choosing ShoutCast on Squeezebox causes connection loss

Hi Steve,

You didn't mention which version of SlimServer you were using. The latest
pre-release version is the most stable:

http://www.slimdevices.com/downloads/nightly/latest

If you upgrade and it's still happening, it sounds like you might have a
firewall blocking SlimServer from connecting to the Shoutcast site.
Is that possible?


On Jun 17, 2004, at 8:28 PM, Steve Pingry wrote:

> Below is what I have done so far in an attempt to get the SHOUTCast
> working from the SqueezeBox (sorry about the length of the message).
>
> I opened up the log file at: http://localhost:9000/log.txt and it
> contained the following:
>
> 2004-06-17 21:27:00.8757 Your MP3 directory needs to be configured.
> Please open your web browser,
> 2004-06-17 21:27:00.8758 go to the following URL, and click on the
> "Server Settings" link.
>
> 2004-06-17 21:27:00.8758 The URL to access the SlimServer is now:
> http://3grand:9000/
>
> So, I went to http://3grand:9000/ and noticed both my music and play
> list directories were blank. I filled both in with "E:\my music"
> (without the quotes). The message towards the top of the page said it
> had set my directories.
>
> I use the remote and select a MP3 song (from my hard drive's music
> library) and press play and the song starts up. I navigate the menus
> on the SqueezeBox using the remote and the following is displayed:
>
> Squeezebox Home
> SHOUTcast Internet Radio
> (Right arrow)
>
> Connecting to SHOUTcast web site
>
> (The song continues to play for about 10 or so seconds and then
> )
>
> Problem: Lost contact with SlimServer. Check that the software is
> running.
>
> The display goes black and the SlimServer application appears to be
> unresponsive (e.g. I click on Server Settings and nothing happens and
> it displays "Opening page
> http://localhost:9000/setup.html?page=server&player=..." in the status
> bar)
>
> I close the SlimServer via a right click from the task bar and it asks
> if I would also like to "stop the server". I hit "Yes". Then I
> restart the SlimServer Application and after a bit it is back up and
> running and the SqueezeBox comes back too.
>
> Next I tried Peter's suggestion of connecting to Shoutcast from my
> browser and then making a play list file from a working URL. I did
> that and I can select a Shoutcast saved play list from the SqueezeBox
> now (Thanks Peter!) and it plays just fine. But, it still loses the
> connection when I select "SHOUTCast Internet Radio" for some reason
> (as described above).
>
> Any other ideas?
>
> Thanks for the help,
>
> Steve
>
> PS: I don't know how to reply so that my responses are grouped with
> the others in this discussion thread. How should I be replying to
> make this happen?
>
>
>

dean
2004-06-18, 12:12
Roger,

Glad you figured it out.

> I'd be really interested in any professionals opinions out
> there.....(cos I'm just a keen amateur!)
My professional opinion is to buy a separate hardware based firewall
and use that to protect your network. I don't have specific make/model
to recommend, I haven't found one I think is perfect, but Linksys seems
to have a good following.

-dean

On Jun 18, 2004, at 12:04 PM, Roger Mitchell wrote:

> Hi Steve and Dean,
>
> I *may* have found the solution to the problem. I had shed-loads of
> trouble
> yesterday with exactly the same problems. I suddenly thought about
> firewalls
> because that was all that had changed on both of my PC's (one of them
> having
> been rebuilt completely (software wise!)). I had "upgraded" to Zone
> Alarms
> Pro Security Suite (the new one) and had problems from them on. I
> thought I
> had fixed it as yesterday I was connecting to Shoutcast without
> difficulty.
> Today, when I got home from work, I switched everything on and....
> Nothing.
> Tried to connect to the web and then lost the server.
>
> Then I thought I must pin this down once and for all so I uninstalled
> Zone
> Alarm completely. This left me with no software firewall and no AV
> software.
> Shoutcast worked fine; couldn't make it fall over even! Re-installed
> Zone
> Alarm again; same problem back. Uninstalled again, Shoutcast working.
> Finally installed Norton Internet Security 2004. Shoutcast works and
> has
> been for the last 2 hours on various stations.
>
> To prove the solution worked, I then set about the same exercise on my
> other
> PC, an Ethernet hard-wired system. Used exactly the same steps as on my
> wireless laptop above. Same steps, same results. Each step duplicated
> precisely with exactly the same results. Now I can connect using
> either of
> my PC's without any problems and just to show complete faith, I have
> even
> installed the 2004-06-18 nightly on both PC's - no problems "so far".
>
> I can only conclude that ZA is somehow blocking access to the web and
> NIS
> isn't. I'd be really interested in any professionals opinions out
> there.....(cos I'm just a keen amateur!)
>
> Regards
> Roger - Newbury, UK
>
> -----Original Message-----
> From: discuss-bounces (AT) lists (DOT) slimdevices.com
> [mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of dean
> blackketter
> Sent: 18 June 2004 17:46
> To: Slim Devices Discussion
> Subject: [slim] Choosing ShoutCast on Squeezebox causes connection
> loss
>
> Hi Steve,
>
> You didn't mention which version of SlimServer you were using. The
> latest
> pre-release version is the most stable:
>
> http://www.slimdevices.com/downloads/nightly/latest
>
> If you upgrade and it's still happening, it sounds like you might have
> a
> firewall blocking SlimServer from connecting to the Shoutcast site.
> Is that possible?
>
>
> On Jun 17, 2004, at 8:28 PM, Steve Pingry wrote:
>
>> Below is what I have done so far in an attempt to get the SHOUTCast
>> working from the SqueezeBox (sorry about the length of the message).
>>
>> I opened up the log file at: http://localhost:9000/log.txt and it
>> contained the following:
>>
>> 2004-06-17 21:27:00.8757 Your MP3 directory needs to be configured.
>> Please open your web browser,
>> 2004-06-17 21:27:00.8758 go to the following URL, and click on the
>> "Server Settings" link.
>>
>> 2004-06-17 21:27:00.8758 The URL to access the SlimServer is now:
>> http://3grand:9000/
>>
>> So, I went to http://3grand:9000/ and noticed both my music and play
>> list directories were blank. I filled both in with "E:\my music"
>> (without the quotes). The message towards the top of the page said it
>> had set my directories.
>>
>> I use the remote and select a MP3 song (from my hard drive's music
>> library) and press play and the song starts up. I navigate the menus
>> on the SqueezeBox using the remote and the following is displayed:
>>
>> Squeezebox Home
>> SHOUTcast Internet Radio
>> (Right arrow)
>>
>> Connecting to SHOUTcast web site
>>
>> (The song continues to play for about 10 or so seconds and then
>> )
>>
>> Problem: Lost contact with SlimServer. Check that the software is
>> running.
>>
>> The display goes black and the SlimServer application appears to be
>> unresponsive (e.g. I click on Server Settings and nothing happens and
>> it displays "Opening page
>> http://localhost:9000/setup.html?page=server&player=..." in the status
>> bar)
>>
>> I close the SlimServer via a right click from the task bar and it asks
>> if I would also like to "stop the server". I hit "Yes". Then I
>> restart the SlimServer Application and after a bit it is back up and
>> running and the SqueezeBox comes back too.
>>
>> Next I tried Peter's suggestion of connecting to Shoutcast from my
>> browser and then making a play list file from a working URL. I did
>> that and I can select a Shoutcast saved play list from the SqueezeBox
>> now (Thanks Peter!) and it plays just fine. But, it still loses the
>> connection when I select "SHOUTCast Internet Radio" for some reason
>> (as described above).
>>
>> Any other ideas?
>>
>> Thanks for the help,
>>
>> Steve
>>
>> PS: I don't know how to reply so that my responses are grouped with
>> the others in this discussion thread. How should I be replying to
>> make this happen?
>>
>>
>>

Ron Thigpen
2004-06-18, 12:30
Roger Mitchell wrote:

> I can only conclude that ZA is somehow blocking access to the web and NIS
> isn't. I'd be really interested in any professionals opinions out
> there.....(cos I'm just a keen amateur!)

Yeah, ZA is definitely capable of blocking local s/w from making
connections to the outside net. But if you bought the Pro version this
should be configurable. You just need to figure out which s/w needs
what type of access and grant that capability in the "Firewall" and
"Programs" settings in the ZA interface. You'll get hints from ZA if
you tell it to show the alter balloons when it's blocking connections.
This is pesky for everyday use, but pretty much indispensible for
initial setup. I'd hate to see you give up on ZA, it's excellent.

--rt

Roy M. Silvernail
2004-06-18, 13:48
dean blackketter wrote:

> Roger,
>
> Glad you figured it out.
>
>> I'd be really interested in any professionals opinions out
>> there.....(cos I'm just a keen amateur!)
>
> My professional opinion is to buy a separate hardware based firewall
> and use that to protect your network. I don't have specific
> make/model to recommend, I haven't found one I think is perfect, but
> Linksys seems to have a good following.

Linksys WRT54G can be had for $70 or less and provides firewall, 4-port
switch and 802.11g wireless. There's also free replacement third-party
firmware that substantially increases the available goodies. (I haven't
upgraded mine just yet, so I can't speak for the alternate firmware)
The good old BEFSR11/BEFSR41 should be getting dirt cheap by now. (no
wireless in that one), though I think the BEFSR still won't stealth port
113.
--
From work, new machine, no .sig yet