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View Full Version : Duet Controller (SBC) will not Start Up which is the biggest problem



jistirling
2009-05-28, 07:46
Hi,

I came across this post from aubuti and I would say that is exactly the problem I face.

It does not start. Only way to start from cold is remove and re-insert the battery. Not a desirable design feature.

I turn off the SB controller on the keypad, turn off the mains to everything an hour later. Perhaps the next day I turn the power on, then turn on SBC, I get the Logitech logo and it sits there for many minutes doing nothing. The lights are on and no one is at home!

Take out the battery wait 5 seconds put the battery back in 15 seconds (approx) I get all the menus, full battery charge, full wifi.


Turn off using home button, then turn on, it has lost the wifi connection.
Remove battery, all is OK.

Why is this such a problem for this device?
It looks like such a great product, but with a problem, it wont turn on!


Player Model: receiver
Firmware: 60
Player IP Address: 192.168.1.23
Player MAC Address:
Wireless Signal Strength: 78% to 95%

Version: 7.3.3 - 26709 @ Sat May 23 03:07:40 PDT 2009
Hostname: server
Server IP Address: 192.168.1.3
Server HTTP Port Number: 9000
Operating system: Windows Server 2003 - EN - cp1252
Platform Architecture: 586
Perl Version: 5.8.8 - MSWin32-x86-multi-thread
MySQL Version: 5.0.22-community-nt

Total Players Recognized: 1

Controller Firmware 7.3.r5577

-------------------------------snip,snip--------------------------


In my experience the Duet SB Receiver (SBR) is every bit as reliable as the SB2 & SB3. But I don't find the SB Controller (SBC) part of the Duet to be as reliable as the IR remotes that come with the SB2 and SB3, although the SBC is infinitely more fun and versatile than the IR remote. Most of the time the SBC is fine, but sometimes it doesn't want to connect to my SC server, and sometimes it doesn't want to connect to SqueezeNetwork. If the SBC ever gets really stuck I can always resolve things by rebooting the SBC, although sometimes that requires removing and replacing the SBC battery.

That's my experience. From reading other postings in the forum it seems that some users have endless problems with the Duet (especially basic connectivity problems that are more network issues than SB issues), while others have no problems whatsoever. And presumably there's a lot more who don't have problems who don't have reason to post.


http://www.last.fm/user/aubuti/

----------------------------------end of snip,snip----------------

I look forward to feedback on this issue which seems to a major problem for the SBC

Many thanks,
James

Mnyb
2009-05-28, 21:10
Use support, you may have a falty unit http://www.slimdevices.com/su_tech.html

jistirling
2009-05-29, 03:22
Hi, It all seems connected with power management and wifi.
Disable them all and it does start (mostly).

A new firmware may solve the problem else I will find out about getting a replacement.

Many thanks for the help.

Cheers,
J

Saran
2009-05-30, 06:02
jistirling, I have exactly the same problem.

AFAIR, it started happening with the last firmware update, so I don't think it's due to a "faulty unit" (as Mnyb suggested).

Too bad there's no official reply yet :(


Btw. A post I read (http://forums.slimdevices.com/showthread.php?t=63841) made me try out the new (7.4) controller firmware. Let's see if that fixes the problem...

The explanation how to update the controller FW can be found here: http://wiki.slimdevices.com/index.php/Custom.jive.version

jistirling
2009-06-01, 06:41
jistirling, I have exactly the same problem.

AFAIR, it started happening with the last firmware update, so I don't think it's due to a "faulty unit" (as Mnyb suggested).

Too bad there's no official reply yet :(


Btw. A post I read (http://forums.slimdevices.com/showthread.php?t=63841) made me try out the new (7.4) controller firmware. Let's see if that fixes the problem...

The explanation how to update the controller FW can be found here: http://wiki.slimdevices.com/index.php/Custom.jive.version

Hi Saran,

Many thanks for the info.
I have been testing the unit with different settings and picked out a trend which is low values send the unit into a deep sleep/suspend and it will not wake up from.

I have feed this back in the Duet beta firmware forum.
Thanks for the feedback.

Of course you can install the firmware using an SD card (simplest process) but it does want to then tell you a install the old version.

Cheers,
James