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View Full Version : Need help - handheld device "conection refused" used to work...



dwc
2009-01-19, 15:38
My blackberry curve has wireless and I used to use it (with the handheld skin) to drive my squeezeboxes. My system has been down for a months and I got it set up again yesterday. (Moved out and back into house).

Last night (running SC 7.1) I noticed I could not connect to the server with my handheld. I upgraded to SC 7.3 but it did not fix the issue. The error I get in the handheld browser is a "400 - connection refused"

I confirmed that I can access the local lan with the device. I can see my own wireless router and other websites I have running in my lan.

I'd like to troubleshoot this "connection refused". I'm hoping it's just some new security feature in 7.x that is on by default.

Which logs should I look at in more detail? Please suggest some troubleshooting steps.

Thanks,
Dan

Mark Lanctot
2009-01-20, 07:44
Have you checked Settings - Advanced - Security?

dwc
2009-01-21, 01:54
My security settings: (Not sure if 7.3 has "advanced" as there is just one page of settings for security I could find.)

Password Protection - No password Protection
Block Incoming Connections - Do Not Block
CSRF Protection Level - None

I still have not heard back from tech support, so I could really use some more help.

The only errors I see in the general log are as follows. I don't know what player is being referred to, as my "bedroom" player seems to be working fine.

Player Model: squeezebox3
Firmware: 121
Player IP Address: 192.168.0.106
Player MAC Address: 00:04:20:06:03:12

[09-01-20 13:47:59.1463] Slim::Networking::SqueezeNetwork::PrefSync::_syncD own_error (359) Sync Down failed: No such player: 00:04:20:06:03:12, will retry in 14160
[09-01-20 17:43:59.1523] Slim::Networking::SqueezeNetwork::PrefSync::_syncD own_error (359) Sync Down failed: No such player: 00:04:20:06:03:12, will retry in 14190
[09-01-20 21:40:29.2195] Slim::Networking::SqueezeNetwork::PrefSync::_syncD own_error (359) Sync Down failed: No such player: 00:04:20:06:03:12, will retry in 14220

Is there no access logging that might show my handheld being refused and why?
Does the slimcenter refuse certain brwoser types? I've tried IE emulation as well as the default blackberry browser. What's frustrating is that this used to work great...

Thanks,
Dan

Mark Lanctot
2009-01-21, 06:52
I don't know what the logs are saying, but as a wild guess - is the player synched? Have you ever tried to synch it?

dwc
2009-01-21, 16:04
Mark I think the synch error messages are related to squeeze network. I had not registered that particular player on SN yet. I just did that, and am hoping that resolves those errors.

JadeMonkee
2009-01-21, 16:55
Are you sure you're connecting to the correct IP?
If you run DHCP, it's very likely that since restoring your network, your server now has a different IP.

dwc
2009-01-21, 17:01
Thanks JM, good suggestion but this box (my SC server box) is static IP.

Note that if If the IP was wrong I would be getting 404 errors (server/page not found) but I am getting explicit connection refused errors, SC is refusing to talk to my blackberry...

dwc
2009-01-21, 17:48
OK so the end of my three-day saga comes with the placement of the trailing slash at the end of the url.

I hope this helps some other poor sap out there. :)

http://192.168.0.201:9000/handheld --> Denied
http://192.168.0.201:9000/handheld/ --> Works!

Mark Lanctot
2009-01-22, 06:53
OK so the end of my three-day saga comes with the placement of the trailing slash at the end of the url.

I hope this helps some other poor sap out there. :)

http://192.168.0.201:9000/handheld --> Denied
http://192.168.0.201:9000/handheld/ --> Works!

Good to hear! Easy fix, yet hard to find...