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Revolver
2008-11-15, 16:17
I got home from a few days out of town and started my Controller. It said a software update was available, I accepted, it installed. It is now frozen on the "Free Your Music" screen. It won't power down when I try to turn it off. I removed the battery and reinserted - same thing. When I reinsert the battery it starts up bur freezes at the "Free Your Music" screen.

I was using SqueezeCenter 7.2 at the time. I uninstalled it including removing preferences and logs. I reinstalled it - same thing. I tried reinserting the battery while holding down vol+ as I read power on + vol+ = reset. Same thing.

I uninstalled SC 7.2 and installed 7.2.1. Same thing.

Can someone let me know how to reset my Controller or otherwise bring it back to life? This Controller update seems to have killed it somehow. Thanks.

AndrewFG
2008-11-16, 03:51
I got home from a few days out of town and started my Controller. It said a software update was available, I accepted, it installed. It is now frozen on the "Free Your Music" screen. It won't power down when I try to turn it off. I removed the battery and reinserted - same thing. When I reinsert the battery it starts up bur freezes at the "Free Your Music" screen.

I was using SqueezeCenter 7.2 at the time. I uninstalled it including removing preferences and logs. I reinstalled it - same thing. I tried reinserting the battery while holding down vol+ as I read power on + vol+ = reset. Same thing.

I uninstalled SC 7.2 and installed 7.2.1. Same thing.

Can someone let me know how to reset my Controller or otherwise bring it back to life? This Controller update seems to have killed it somehow. Thanks.

Did you try a hard reset? (Hold the power button down for about 5-10 seconds)

Siduhe
2008-11-16, 07:28
Try taking out the battery and leaving it out for 10 mins or so as well as an SD card you have in there. Then try the factory reset (hold down add whilst reinserting battery and keep add held down). Also, how charged up is the Controller - someone had a similar issue recently and found that doing the reboot whilst in the charger did the trick.

Revolver
2008-11-16, 09:33
Siduhe, your suggestion worked, thank you very much!

EDIT: I spoke too soon. I set up my controller again after the factory reset and I shut it down to see if it would start up properly. Same thing, it's frozen at "Free Your music". Any help would be appreciated.

Revolver
2008-11-16, 10:49
Update: Fixed the problem for now. It seems to be something to do with using a custom startup sound. If I narrow it down further I will post about it. Thanks again for the help.