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tyeguy
2008-10-25, 06:34
Hello All

I've owned my Squeezebox system for almost 2 months now and have met with many frustrations. I'm hoping that others might assist in telling me what I'm doing wrong.

I have 1 Squeezebox Controller, and 2 Receivers - one receiver is for music upstairs, and one is for downstairs. I play music through the SqueezeNetwork coming from the Internet.

My two areas of frustration are connection and syncing of the two receivers.

On the connection issue - I will be listening to music, when for no apparent reason, it stops. When I look at the controller screen, it will usually say "Stopped". I've gone through the settings and I can't see anything that cause this. Last night I went out and left music playing as company for my dog. When I arrived home, I was met with silence. Why the heck is it stopping??

My second frustration is the syncing of the two receivers. The settings show that they are suppose to be synced, however, it takes many attempts to get them going in concert. What I usually have to do is connect to downstairs, try a internet station, then connect to upstairs, try an internet station, and then hit play several times before it finally matches up. I shouldn't need to go through this ritual every day.

As I said above, I'm hoping that others might be able to assist. Right now I'm very disappointed with the product, but I'm keeping my fingers crossed that through some fine tuning, it can meet up to my expectations.

andyg
2008-10-25, 06:40
Radio does not sync properly on SqueezeNetwork because each player receives an independent stream. Try SqueezeCenter for perfect sync of MP3 radio streams. WMA radio sync is still on the todo list.

peter
2008-10-25, 06:43
tyeguy wrote:
> Hello All
>
> I've owned my Squeezebox system for almost 2 months now and have met
> with many frustrations. I'm hoping that others might assist in telling
> me what I'm doing wrong.
>
> I have 1 Squeezebox Controller, and 2 Receivers - one receiver is for
> music upstairs, and one is for downstairs. I play music through the
> SqueezeNetwork coming from the Internet.
>
> My two areas of frustration are connection and syncing of the two
> receivers.
>
> On the connection issue - I will be listening to music, when for no
> apparent reason, it stops. When I look at the controller screen, it
> will usually say "Stopped". I've gone through the settings and I can't
> see anything that cause this. Last night I went out and left music
> playing as company for my dog. When I arrived home, I was met with
> silence. Why the heck is it stopping??
>
> My second frustration is the syncing of the two receivers. The
> settings show that they are suppose to be synced, however, it takes
> many attempts to get them going in concert. What I usually have to do
> is connect to downstairs, try a internet station, then connect to
> upstairs, try an internet station, and then hit play several times
> before it finally matches up. I shouldn't need to go through this
> ritual every day.
>
> As I said above, I'm hoping that others might be able to assist. Right
> now I'm very disappointed with the product, but I'm keeping my fingers
> crossed that through some fine tuning, it can meet up to my
> expectations.
>

You don't mention how your receivers are connected. I'll assume
wirelessly. That's the main suspect. Connect them
with an ethernet cable and see if the problems disappear.

Regards,
Peter

tyeguy
2008-10-25, 07:03
Radio does not sync properly on SqueezeNetwork because each player receives an independent stream. Try SqueezeCenter for perfect sync of MP3 radio streams. WMA radio sync is still on the todo list.

Just so I'm clear on this - do you mean play the stations through the "My Radio Stations" in the SqueezeCenter rather than going through the "Favorites" in the controller?

tyeguy
2008-10-25, 07:05
tyeguy wrote:
> Hello All
>
> I've owned my Squeezebox system for almost 2 months now and have met
> with many frustrations. I'm hoping that others might assist in telling
> me what I'm doing wrong.
>
> I have 1 Squeezebox Controller, and 2 Receivers - one receiver is for
> music upstairs, and one is for downstairs. I play music through the
> SqueezeNetwork coming from the Internet.
>
> My two areas of frustration are connection and syncing of the two
> receivers.
>
> On the connection issue - I will be listening to music, when for no
> apparent reason, it stops. When I look at the controller screen, it
> will usually say "Stopped". I've gone through the settings and I can't
> see anything that cause this. Last night I went out and left music
> playing as company for my dog. When I arrived home, I was met with
> silence. Why the heck is it stopping??
>
> My second frustration is the syncing of the two receivers. The
> settings show that they are suppose to be synced, however, it takes
> many attempts to get them going in concert. What I usually have to do
> is connect to downstairs, try a internet station, then connect to
> upstairs, try an internet station, and then hit play several times
> before it finally matches up. I shouldn't need to go through this
> ritual every day.
>
> As I said above, I'm hoping that others might be able to assist. Right
> now I'm very disappointed with the product, but I'm keeping my fingers
> crossed that through some fine tuning, it can meet up to my
> expectations.
>

You don't mention how your receivers are connected. I'll assume
wirelessly. That's the main suspect. Connect them
with an ethernet cable and see if the problems disappear.

Regards,
Peter

Hi Peter

Yes - wirelessly.

Trying the connection through ethernet cable isn't a practical diagnostic or solution for me given the location of all the associated equipment.

st2000
2008-10-25, 09:21
tyeguy wrote:
> peter;353295 Wrote:
>> tyeguy wrote:
>>> Hello All
>>>
>>> I've owned my Squeezebox system for almost 2 months now and have met
>>> with many frustrations. I'm hoping that others might assist in
>> telling
>>> me what I'm doing wrong.
>>>
>>> I have 1 Squeezebox Controller, and 2 Receivers - one receiver is
>> for
>>> music upstairs, and one is for downstairs. I play music through the
>>> SqueezeNetwork coming from the Internet.
>>>
>>> My two areas of frustration are connection and syncing of the two
>>> receivers.
>>>
>>> On the connection issue - I will be listening to music, when for no
>>> apparent reason, it stops. When I look at the controller screen, it
>>> will usually say "Stopped". I've gone through the settings and I
>> can't
>>> see anything that cause this. Last night I went out and left music
>>> playing as company for my dog. When I arrived home, I was met with
>>> silence. Why the heck is it stopping??
>>>
>>> My second frustration is the syncing of the two receivers. The
>>> settings show that they are suppose to be synced, however, it takes
>>> many attempts to get them going in concert. What I usually have to
>> do
>>> is connect to downstairs, try a internet station, then connect to
>>> upstairs, try an internet station, and then hit play several times
>>> before it finally matches up. I shouldn't need to go through this
>>> ritual every day.
>>>
>>> As I said above, I'm hoping that others might be able to assist.
>> Right
>>> now I'm very disappointed with the product, but I'm keeping my
>> fingers
>>> crossed that through some fine tuning, it can meet up to my
>>> expectations.
>>>
>> You don't mention how your receivers are connected. I'll assume
>> wirelessly. That's the main suspect. Connect them
>> with an ethernet cable and see if the problems disappear.
>>
>> Regards,
>> Peter
>
> Hi Peter
>
> Yes - wirelessly.
>
> Trying the connection through ethernet cable isn't a practical
> diagnostic or solution for me given the location of all the associated
> equipment.
>
>

W.R.T. wireless. Many things contrive to interfere with wireless
reception. I found that positioning my wireless router near the centre
of my home improved my situation immensely. Recently, many people here
have had problems with certain brands of micro wave ovens (Panasonic, if
I remember correctly). I believe centring your wireless in your home
also enhances security as propagation to your neighbours will be more
attenuated as it travels through your house. Remember, placing your
wireless in your basement means it has to pass through 2 floors to make
it the the 2nd floor. And passing through a wall diagonally is more
like passing through several walls at right angles.

The above are just some reasons that many here will ask if you could
possibly switch to a cable - if just for testing.

Some other things to think about:
- Did you turn on some type of wireless encryption to keep out unwanted
guests soaking up your bandwidth? Many people using Windows machines
don't even realize when they are attached to the neighbours network
rather then their own.
- Are you trying to pass a "high volume" format like FLAC which requires
more bandwidth then something like MP3?
- Is anyone near you running on the same wireless channel as you are?
- Do you experience drop-outs when using certain appliances? A light
dimmer in our house can knock out the internet when set to the half way
point.

Keep this in mind - it might help - digital communication doesn't fade
out like Amplitude Modulated radio. It's either going to work or not.
Something like Frequency Modulated radio. If you have a strong signal
you will stay above that "not-working" threshold. If you have a weak
signal you will dip below that "not-working" threshold ... sometimes
just by walking between your router and your SB.

....I'm sure there are more things to check, anyone care to add some?

toby10
2008-10-25, 09:42
Just so I'm clear on this - do you mean play the stations through the "My Radio Stations" in the SqueezeCenter rather than going through the "Favorites" in the controller?

Yes, accurate syncing using SC7 is possible, while not possible via SqueezeNetwork.

peter
2008-10-25, 09:44
tyeguy wrote:
> peter;353295 Wrote:
>
>> tyeguy wrote:
>>
>>> Hello All
>>>
>>> I've owned my Squeezebox system for almost 2 months now and have met
>>> with many frustrations. I'm hoping that others might assist in
>>>
>> telling
>>
>>> me what I'm doing wrong.
>>>
>>> I have 1 Squeezebox Controller, and 2 Receivers - one receiver is
>>>
>> for
>>
>>> music upstairs, and one is for downstairs. I play music through the
>>> SqueezeNetwork coming from the Internet.
>>>
>>> My two areas of frustration are connection and syncing of the two
>>> receivers.
>>>
>>> On the connection issue - I will be listening to music, when for no
>>> apparent reason, it stops. When I look at the controller screen, it
>>> will usually say "Stopped". I've gone through the settings and I
>>>
>> can't
>>
>>> see anything that cause this. Last night I went out and left music
>>> playing as company for my dog. When I arrived home, I was met with
>>> silence. Why the heck is it stopping??
>>>
>>> My second frustration is the syncing of the two receivers. The
>>> settings show that they are suppose to be synced, however, it takes
>>> many attempts to get them going in concert. What I usually have to
>>>
>> do
>>
>>> is connect to downstairs, try a internet station, then connect to
>>> upstairs, try an internet station, and then hit play several times
>>> before it finally matches up. I shouldn't need to go through this
>>> ritual every day.
>>>
>>> As I said above, I'm hoping that others might be able to assist.
>>>
>> Right
>>
>>> now I'm very disappointed with the product, but I'm keeping my
>>>
>> fingers
>>
>>> crossed that through some fine tuning, it can meet up to my
>>> expectations.
>>>
>>>
>> You don't mention how your receivers are connected. I'll assume
>> wirelessly. That's the main suspect. Connect them
>> with an ethernet cable and see if the problems disappear.
>>
>> Regards,
>> Peter
>>
>
> Hi Peter
>
> Yes - wirelessly.
>
> Trying the connection through ethernet cable isn't a practical
> diagnostic or solution for me given the location of all the associated
> equipment.
>

If you want to troubleshoot a possible wireless problem it's necessary.

Regards,
Peter

tyeguy
2008-10-28, 19:16
Okay....I removed the two receivers from the wireless network and hard wired them into the system.

Once again, using the SqueezeNetwork, I was listening to an Internet radio station when 6 minutes and 42 seconds, everything went quiet. I looked at the Controller and that is where I got the 6:42 from and it was showing OFF.

I started the playing again, it seemed to be working when I stepped out for several hours. When I returned the Controller was showing STOPPED.

What now folks ????




tyeguy wrote:
> peter;353295 Wrote:
>
>> tyeguy wrote:
>>
>>> Hello All
>>>
>>> I've owned my Squeezebox system for almost 2 months now and have met
>>> with many frustrations. I'm hoping that others might assist in
>>>
>> telling
>>
>>> me what I'm doing wrong.
>>>
>>> I have 1 Squeezebox Controller, and 2 Receivers - one receiver is
>>>
>> for
>>
>>> music upstairs, and one is for downstairs. I play music through the
>>> SqueezeNetwork coming from the Internet.
>>>
>>> My two areas of frustration are connection and syncing of the two
>>> receivers.
>>>
>>> On the connection issue - I will be listening to music, when for no
>>> apparent reason, it stops. When I look at the controller screen, it
>>> will usually say "Stopped". I've gone through the settings and I
>>>
>> can't
>>
>>> see anything that cause this. Last night I went out and left music
>>> playing as company for my dog. When I arrived home, I was met with
>>> silence. Why the heck is it stopping??
>>>
>>> My second frustration is the syncing of the two receivers. The
>>> settings show that they are suppose to be synced, however, it takes
>>> many attempts to get them going in concert. What I usually have to
>>>
>> do
>>
>>> is connect to downstairs, try a internet station, then connect to
>>> upstairs, try an internet station, and then hit play several times
>>> before it finally matches up. I shouldn't need to go through this
>>> ritual every day.
>>>
>>> As I said above, I'm hoping that others might be able to assist.
>>>
>> Right
>>
>>> now I'm very disappointed with the product, but I'm keeping my
>>>
>> fingers
>>
>>> crossed that through some fine tuning, it can meet up to my
>>> expectations.
>>>
>>>
>> You don't mention how your receivers are connected. I'll assume
>> wirelessly. That's the main suspect. Connect them
>> with an ethernet cable and see if the problems disappear.
>>
>> Regards,
>> Peter
>>
>
> Hi Peter
>
> Yes - wirelessly.
>
> Trying the connection through ethernet cable isn't a practical
> diagnostic or solution for me given the location of all the associated
> equipment.
>

If you want to troubleshoot a possible wireless problem it's necessary.

Regards,
Peter

JJZolx
2008-10-29, 11:33
> Posted by andyg
> Radio does not sync properly on SqueezeNetwork because each
> player receives > an independent stream. Try SqueezeCenter for
> perfect sync of MP3 radio streams. WMA radio sync is still on
> the todo list.

Just so I'm clear on this - do you mean play the stations through the "My Radio Stations" in the SqueezeCenter rather than going through the "Favorites" in the controller?

Make sure the players are connected to your local SqueezeCenter server, rather than to SqueezeNetwork. That way, the server can use "Proxied Streaming", which can be synced. See the 'i' information under Settings > Player > Audio > Mp3 Streaming Method.

tyeguy
2008-10-29, 12:55
One of the reasons I purchased this system was the fact that it was my understanding (web site, user manual, etc), that a computer isn't needed. Having to connect to the SqueezeCenter means I have to leave the computer on does it not?

To be honest, syncing at the moment is a pipe dream - I would like to just get one of the damn receivers to play continuous music. I'm lucky to get 2-3 hours at one point before it stops on me.

I use to own a Roku - and after several years of service, it died on me. I had the opportunity to purchase a replacement at a good price, but I liked all the promises that the Squeezebox Duet offered. I wish I had my Roku back - it was reliable when it came to playing days upon days of music without stopping.

Like I've said, I'm frustrated and disappointed in this system.



Make sure the players are connected to your local SqueezeCenter server, rather than to SqueezeNetwork. That way, the server can use "Proxied Streaming", which can be synced. See the 'i' information under Settings > Player > Audio > Mp3 Streaming Method.

MrSinatra
2008-10-30, 00:24
i have had issues as well but lets see if i can clear some things up for you.

1. to have multiple SBs in sync, it seems you can ONLY do that if using SC.

2. any time you sync two SBs they are automatically in "proxied" mode, but if only playing one, you can do as jim suggests and force SC to proxy just the one.

3. SN gives me fits too. it simply does not play some streams robustly. and in fact, i have the same issue even when i have SC forcing proxy mode. the problem is not "wireless" b/c i can take a laptop far away from the router and have NP with a 128 stream on winamp, but the SC/SN/SB can't even handle the 32 stream sometimes. its baffling.

4. the SBC still has issues, but i am confident most of them will be resolved soon.

anyway...

what is your main use of the system? playing streams via SN without a computer on?

what streams give you an issue, and which ones never give you an issue?

kc5f
2008-10-30, 09:34
I'm lucky to get 2-3 hours at one point before it stops on me.
Are you by chance listening to Pandora? I believe they limit you to a few hours if you don't "love"/"hate" something, to keep people from using them as all-day background music in stores, etc. Just "love" or "hate" a song every hour or so and it'll keep you connected. Maybe Last.fm and other services do the same thing, too.

peter
2008-11-03, 11:51
tyeguy wrote:
> Okay....I removed the two receivers from the wireless network and hard
> wired them into the system.
>
> Once again, using the SqueezeNetwork, I was listening to an Internet
> radio station when 6 minutes and 42 seconds, everything went quiet. I
> looked at the Controller and that is where I got the 6:42 from and it
> was showing OFF.
>
> I started the playing again, it seemed to be working when I stepped out
> for several hours. When I returned the Controller was showing STOPPED.
>

Good, you eliminated wireless!

> What now folks ????
>


Dunno...

Regards,
Peter'

Nonreality
2008-11-03, 21:16
I really think it has to do with your router. Do you have a place that you buy with a good return policy? It's what I would try next. Get a good wireless router (I assume you would like wireless in the end) and see if it solves the problem. This would at least eliminate the router as the problem and I bet you'll find this is the cause. Also try running music from your computer and see if this cut's out too. Set up a 4 hr playlist and see. It could be your connection. I'd probably try this first as a test. Main thing is to eliminate the most obvious stuff before tearing your hair out over settings and stuff. Lots of problems are in the routers if they are older and even in some new ones.