PDA

View Full Version : Do not buy any Squeezebox products, my advice!



phaedra
2008-09-13, 22:39
Guys,
I bought the Squeeze box Duet over the Sonos some 3 months ago, BIG mistake, but the hardware seemed so much better.
Running on MacBook/MacPro Leopard/iTunes8,Squeezecenter 7.2.
The autorescan never worked since v 7.0.1 for me, now more issues during installation, the remote will not update anything, says it failed, and to contact support.
Well, in the RUBBISH BIN it all went, I am sick of products that never work and spending frustrating weeks trying to fix something that should WORK OUT OF THE BOX!

Will get a Sonos in the next few days, and actually LISTEN to music instead of endless fiddling.
Good Luck.

kdf
2008-09-13, 22:59
On 13-Sep-08, at 10:39 PM, phaedra wrote:
>
> Well, in the RUBBISH BIN it all went

At least return it or recycle it, instead of adding more to landfills.
Sick of people who just toss thing out when they are done.

sorry...just venting. :)
-kdf

chrisla
2008-09-13, 23:01
For that matter, where's your trash... I'm not proud and mine work great.

-Chris

On Sat, Sep 13, 2008 at 10:59 PM, kdf <slim-mail (AT) deane-freeman (DOT) com> wrote:
>
> On 13-Sep-08, at 10:39 PM, phaedra wrote:
>>
>> Well, in the RUBBISH BIN it all went
>
> At least return it or recycle it, instead of adding more to landfills.
> Sick of people who just toss thing out when they are done.
>
> sorry...just venting. :)
> -kdf
>

pfarrell
2008-09-13, 23:02
phaedra wrote:
> I bought the Squeeze box Duet over the Sonos some 3 months ago, BIG
> mistake

They have a 30 day, money back, no questions asked return policy. Why
did you wait so long.

And as KDF said, recycle, resell or give it away, there is too much
stuff in the bins already.

--
Pat Farrell
http://www.pfarrell.com/

amcluesent
2008-09-13, 23:35
So why are you so sure the Sonos will work for you?

PLynas
2008-09-14, 00:34
You sound very angry. You're also making a mistake.

I wish I had that much money to throw in the bin, how about I pay your postage and you send it to me instead?

bhaagensen
2008-09-14, 00:44
Well, in the RUBBISH BIN it all went, I am sick of products that never work and spending frustrating weeks trying to fix something that should WORK OUT OF THE BOX!


Hi,

sorry to hear that you've been having so many problems. Its a shame as lots of people, including myself, virtually never have any hickups and appreciate the products alot. I understand that one can get frustrated and need to vent, but IMHO when you come with statements like that it just starts to get funny (no offense) because it is highly irrational solution (I picture an angry person kicking up to front door and heading for the trashbin with a couple of black boxes and cables flying all over the place). You could just give it to some friends, sell it 2. hand, post it up for grabs at these forums etc.

Most problems seems to be solvable via guidance from the folks on these forums, but if you've decided that you'll go with the Sonos that's fair enough. Good luck.

Bjørn

egd
2008-09-14, 01:30
Not being a very patient individual myself I can sympathise somewhat with Phaedra's frustration. When I choose to listen to music, it's generally because I've found or made some spare time and want to RELAX. Troubleshooting one's audio setup at such times serves to exact the opposite response. And, truth be told, my experiences with the Duet have definitely damaged SD/Logitech's brand positioning insofar as I'm concerned.

I'm looking forward to a stable setup once we've relocated and I get to enjoy a dedicated listening room again. At that point I'm hoping that things just work - to this end I'll rely on wired ethernet and the IR because I know from experience that all things being equal it will just work, whereas I also know from experience that the Controller is hit and miss, and more often than not, a complete miss.

Pale Blue Ego
2008-09-14, 05:54
Wired SB3 using IR remote certainly has fewer potential problems than wifi player with wifi remote. Mostly seems like wifi is the culprit, though.

andlauer
2008-09-14, 06:28
I agree with egd: I would have recommended Slim Devices a year ago, but not anymore. New versions of Squeezecenter do not seem to be tested thouroughly enough before they are released. In fact, Squeezecenter is just like a banana: it ripens at the customer's.

JC

Fifer
2008-09-14, 09:10
Are we really supposed to give credence to the advice of someone who rubbishes a company's entire product line after a bad experience of one sample of one product and who claims to have binned it whilst it was still within warranty. Sorry, but I think I'd be more inclined to take Harpo Marx seriously.

lanierb
2008-09-14, 09:12
I agree with egd: I would have recommended Slim Devices a year ago, but not anymore. New versions of Squeezecenter do not seem to be tested thouroughly enough before they are released. In fact, Squeezecenter is just like a banana: it ripens at the customer's.

JC
It sucks that *you* have had a problem, but what makes you think you know what the overall incidence of problems is? People don't usually post in user forums saying "everything is running great today as usual" (and if they did I assure you you wouldn't be able to find the problems threads).

Do you really think the problem rate is higher than it is with other software like Windows or Firefox or iTunes? I realize it's higher for you but you are one measly person. There are many of us who have no problems at all with SC... ever. Never had a single one in many years and I'm now up to 5 SB3's and a boom. And my non-techie wife even loves them. Can't say the same for Windows, Firefox, or iTunes.

(As an aside one time I changed the drive letter on my music library. It turns out that if you do this simple thing iTunes will crash and NOTHING will fix it, not completely cleaning it out and reinstalling, nothing. Not even changing the drive letter back will fix it because now it knows about both drive letters. After hours of searching the web finding many people with a similar problem and no solution I found someone who fixed it by editing the registry and searching for every incidence of your music folder and deleting it. Hand editing the registry for orphaned entries! There's a user friendly software. Only other solution, probably what most non-techies would resort to, would have been a complete wipe of the HD and reinstall of Windows.)

lanierb
2008-09-14, 09:13
Are we really supposed to give credence to the advice of someone who rubbishes a company's entire product line after a bad experience of one sample of one product and who claims to have binned it whilst it was still within warranty. Sorry, but I think I'd be more inclined to take Harpo Marx seriously.

Yeah, I'm starting to wonder if we don't have some Sonos employees in our midst. The OP is so ridiculous that maybe it's not to be believed.

Themis
2008-09-14, 10:13
Good luck with Sonos.

And don't forget to go and take a look at their forums for eventual software problems before you buy a product... Pity, too late, you already bought one. :)

maggior
2008-09-14, 11:16
At first I thought this was a dead thread that was brought back to life. I remember one other person having a reaction like this and many of us offered to come pick up his trash. Thankfully these types of posts are extremely rare.

When I make large investments like this, I always make sure I have myself covered with the return policy and that I'll have the free time to make the evaluation in the appropriate amount of time. Otherwise what is the point?

Since he is willing to toss it in the trash, he obviously has the money to burn so I guess it doesn't matter.

Steven Moore
2008-09-14, 11:47
I agree with egd: I would have recommended Slim Devices a year ago, but not anymore. New versions of Squeezecenter do not seem to be tested thouroughly enough before they are released. In fact, Squeezecenter is just like a banana: it ripens at the customer's.

JC

I love my sb1 and have learned to love sc. I do agree however that I wouldn't recommend the set-up to a non-techie person. To paraphrase "it just doesn't work sometimes".

G-dude
2008-09-14, 12:10
betcha wifi is the problem...I plugged in and opened ports (as per owner's manual...although I didn't see it when I first did install) and it has worked and worked and worked since....

I agree troubleshooting takes fun out of music and I am glad I had the patience at first cuz Squeezebox is awesome and I actually makes it EASIER to enjoy music.....

andlauer
2008-09-14, 14:01
Hello lanierb,


It sucks that *you* have had a problem...
First of all, thank you for your compassion!


...you are one measly person.
However, it will take more than adding insult to injury to change my opinion about Slim devices.

To quote Steven Moore: "it just doesn't work sometimes".

I sincerely believe that it is possible to improve the quality of new releases of Squeezecenter, especially lately.

JC

Howard Passman
2008-09-14, 14:02
...having persevered with my original DUET I now enjoy 2 Duets and the Boom, but in no way do I belittle anyone who has problems with the DUET. The manual is poor and the set up is painful...unless it just worked for you.

As for ongoing issues, I constantly have little things happen and I just ignore them until they go away. That is of course unless rebooting the controller or the revceiver or SC cures it quickly.

This ain't you daddy's radio.

Let the poor guy vent. I did and look where I am today :-)

Howard

Themis
2008-09-15, 10:22
To quote Steven Moore: "it just doesn't work sometimes".To be honest, no complicated software-upgradable/hardware bundle works "all the time" in "any case".
It's the same with software players on PC/MACs, Sonos, SB, even muy PS3 and my Denon 3808 have occasionnal dropouts and "certain cases" when they don't work as they should.

Stating that SB has "more than one could expect" software glitches is not correct. In fact, it has much, much less than average. Simply, this kind of gear can't work in any situation. Only in most.

androidtopp
2008-09-15, 10:43
I definitely agree with Themis. My calculator always works. And my computer sometimes has problems. But you sure can do a hell of a lot more with the computer.

I think I might be more willing to accept difficulties from stuff like this becuase the payoff is so great. Yes, my CD player has never failed to play a CD. But the sheer joy of having so much music at my fingertips outweighs any difficulties with any of my Squeezeboxen. And frankly, it would outweigh a whole lot more difficulty than I've experienced. I think...once...my server running SC crashed and I had to restart it. Which isn't even a Slim Devices problem.

But (in what I'm sure will bring the flames) I should point out that if there are lots of people who do have it working...many with very small difficulty...and you can't get it working...I'm not so sure that means the *software* is the thing that's broken...;-)

Howard Passman
2008-09-15, 11:14
I work for a company that sells BMW automobiles. We get a lot of complaints on the iDrive feature. Is it cool? Yes. Can you do more with it than without it? Yes. Is it necessarily progress. No, I don't believe so. At what point would you decide that enough is enough? When you have to reboot your toaster in order to make toast? Maybe after your refrigerator spoiled the second or third batch of food because the thing just "didn't work".

My only issue with technology is most manufacturers don't warn folks that it isn't 100% reliable and maybe requires knowlege of outside of the norms. Cetain types of products have always been made for hobbyists. Cd players are for folks who like to listen to music. This stuff is made for hobbyists who like to listen to music.

Keep in mind, large parts of the world do not have electricity and everyone else falls in between them and you. Just because you can deal with it doesn't require that everyone else must or they are dolts.

Howard

iPhone
2008-09-15, 13:27
Guys,
I bought the Squeeze box Duet over the Sonos some 3 months ago, BIG mistake, but the hardware seemed so much better.
Running on MacBook/MacPro Leopard/iTunes8,Squeezecenter 7.2.
The autorescan never worked since v 7.0.1 for me, now more issues during installation, the remote will not update anything, says it failed, and to contact support.
Well, in the RUBBISH BIN it all went, I am sick of products that never work and spending frustrating weeks trying to fix something that should WORK OUT OF THE BOX!

Will get a Sonos in the next few days, and actually LISTEN to music instead of endless fiddling.
Good Luck.

You have had it over three months and haven't asked for much help. Did you e-mailed or called Tech Support for help? Funny that you didn't use the 30 day no questions asked return policy.

Even stranger is not bothering to see what a used one goes for on Ebay and then selling it, getting 3/4 of your investemt back as they hold much of their value! Even getting 50% in a quick buy it now sale.

So you must be the type that says, "I'm going to show Logitech, I'm going to just throw the Duet out." You showed them alright and everybody else on the Forum that your missing something (pick your own word).

My sister and mother have NO netwrok or computer skills other then knowing how to turn them on, and they enjoy their Slim Devices products. And when they do have an issue or problem they e-mail or call tech support which has been maybe once or twice due to storms (DHCP reboot order problem and they now know to turn everything off and back on in specific order if it happens again).

Yes Sonos is all self-contained, three times the price, closed system, expensive to expand, and limited in how much music it can store. Sounds just like your kind of product. Good luck, but you'll probably have issues with Sonos also and put it in the trash without using the return policy or Tech Support!

Themis
2008-09-15, 14:00
Yes Sonos is all self-containedWell, not THAT self-contained : it still needs a server software installation (or a music share server software), it depends on the OS, the firewall, the router and several other software in the same way SqueezeCenter and SB/TP do. It also has software and firmware updates... There's no miracle : Same fuss, believe me. It's not a toaster.

In my opinion, the main problem nowadays comes from evolving products : if your product is open to certain evolutions (we all want new functions, don't we ?), then you leave the door open to possible malfunctions. The only fuss-free products are the ones that can't evolve : when you need more functions then you buy another model. ;)

Personally, I have got used to software updates and their inherent risks : Windows (with its weekly multi-updates) has ended up vaccinating me. :)

Howard Passman
2008-09-15, 14:35
My sister and mother have NO netwrok or computer skills other then knowing how to turn them on, and they enjoy their Slim Devices products. And when they do have an issue or problem they e-mail or call tech support which has been maybe once or twice due to storms (DHCP reboot order problem and they now know to turn everything off and back on in specific order if it happens again).



Dude! You don't even help your own mom and sis!? I bet they call you first ;-)

Howard

egd
2008-09-15, 14:43
You have had it over three months and haven't asked for much help. Did you e-mailed or called Tech Support for help? Funny that you didn't use the 30 day no questions asked return policy.I did the same thing - I bought it based on my experience with multiple SB3s and a Transporter, assuming it would be equally robust (ass-u-me). Life happened, I got busy and didn't have time to look at it. When I eventually did get around to it, it was nothing but trouble and frustration. To be fair, Logitech have sent me a replacement Duet, but life's happened again, so I've not yet had a chance to try the replacement, in fact I haven't even opened the box.

peter
2008-09-16, 00:57
Howard Passman wrote:
> I work for a company that sells BMW automobiles. We get a lot of
> complaints on the iDrive feature. Is it cool? Yes. Can you do more
> with it than without it? Yes. Is it necessarily progress. No, I
> don't believe so. At what point would you decide that enough is
> enough? When you have to reboot your toaster in order to make toast?
> Maybe after your refrigerator spoiled the second or third batch of food
> because the thing just "didn't work".
>
> My only issue with technology is most manufacturers don't warn folks
> that it isn't 100% reliable and maybe requires knowlege of outside of
> the norms. A certain maount of products have always been made for
> hobbyists. Cd players are for folks who like to listen to music. This
> stuff is made for hobbyists who like to listen to music.
>

Would be bad for business. You don't advertise that 5% of your customers
have serious problem. If a large portion of your customers have serious
problems, word will get around. If a large percentage of the Duet
reviewers have serious problems you won't get such glowing reviews and
awards. Things have to work well enough, but it's probably impossible to
create a cross platform solution that works always and everywhere.

> Keep in mind, large parts of the world do not have electricity and
> everyone else falls in between them and you. Just because you can deal
> with it doesn't require that everyone else must or they are dolts.
>

Large parts? Not really. Not the places where people actually live. And
you would be surprised to see how quickly (cheap) modern technology
penetrates into the third world these days. In many places a mobile
phone is a lot cheaper and better than a landline. Using VOIP to call
cheaply isn't rare either and computers are getting more and more
popular everywhere.

Regards,
Peter

Howard Passman
2008-09-16, 03:06
Howard Passman wrote:[color=blue]
Large parts? Not really. Not the places where people actually live. And
you would be surprised to see how quickly (cheap) modern technology
penetrates into the third world these days. In many places a mobile
phone is a lot cheaper and better than a landline. Using VOIP to call
cheaply isn't rare either and computers are getting more and more
popular everywhere.

Regards,
Peter

Hi Peter,

I live in Washington DC. Part of my job is IT for the company. I am always talking to people about two things. Photography and music. Of all the people I rub elbows with daily, all but one would be in deep doo-doo with a Slim product. My son, who is scary smart and probably wouldn't have an issue, thinks the thing is way too much trouble when he can liten to his iPod, which I just found out has Pandora, or his computer. Believe me, I've tried to get him hooked, but to no avail. I even try to get his buddies interested when they come over. No go. And the girls...we won't even talk about the looks I get.

Anyway, since I really don't 'love' computers we probably run in different circles, but I know a lot of bright people in the communications business, etc. and they still are amazed when a reboot fixes their problems. It's like, "Ooooo, fire".

BTW, in 2005 1.6 billion people did not have access to electricity. It's really not as prevalent as you might think. I can drive 120 miles out of DC and find houses without electricity or running water. Amish not included :-)

Howard

Nonreality
2008-09-16, 03:26
Well, not THAT self-contained : it still needs a server software installation (or a music share server software), it depends on the OS, the firewall, the router and several other software in the same way SqueezeCenter and SB/TP do. It also has software and firmware updates... There's no miracle : Same fuss, believe me. It's not a toaster.

In my opinion, the main problem nowadays comes from evolving products : if your product is open to certain evolutions (we all want new functions, don't we ?), then you leave the door open to possible malfunctions. The only fuss-free products are the ones that can't evolve : when you need more functions then you buy another model. ;)

Personally, I have got used to software updates and their inherent risks : Windows (with its weekly multi-updates) has ended up vaccinating me. :)Good post Themis, I agree.

Nonreality
2008-09-16, 03:29
...having persevered with my original DUET I now enjoy 2 Duets and the Boom, but in no way do I belittle anyone who has problems with the DUET. The manual is poor and the set up is painful...unless it just worked for you.

As for ongoing issues, I constantly have little things happen and I just ignore them until they go away. That is of course unless rebooting the controller or the revceiver or SC cures it quickly.

This ain't you daddy's radio.

Let the poor guy vent. I did and look where I am today :-)

Howard
Yeah but we slapped you a bit too. :)

Fifer
2008-09-16, 05:34
It's a good job some ordinary folk managed to persevere with fiddling about with the cat's whisker in the crystal set decades back ...

maggior
2008-09-16, 08:29
<snip>

My son, who is scary smart and probably wouldn't have an issue, thinks the thing is way too much trouble when he can liten to his iPod, which I just found out has Pandora, or his computer. Believe me, I've tried to get him hooked, but to no avail. I even try to get his buddies interested when they come over. No go. And the girls...we won't even talk about the looks I get.

Anyway, since I really don't 'love' computers we probably run in different circles, but I know a lot of bright people in the communications business, etc. and they still are amazed when a reboot fixes their problems. It's like, "Ooooo, fire".

<snip>

Howard

I think it's interesting to see folks' reaction to the SB. Your experience with your son is interesting. A lot of people just don't "get it" regarding the squeezebox. I've had a go at trying to get my brother (who is a music lover too) to get a squeezebox. He has an iPod and XM radio and is content to continue to use them. He has at least moved beyond using CDs - the iPod is still a new and cool thing to him. Now that an SB3 can be had for a very reasonable price of $230, I thought I could nudge him. Not yet. Instead he is investing in a larger iPod. To each his own. His priority at this point is mobility, not music access throughout the house.

Other people that come over to visit don't understand the setup and their eyes just glaze over when I try to explain it to them. I can sense them thinking "It's just music man, what's the big deal". hrumph!

The way I see it is that the SB devices appeal to folks with at least one of the following characteristics:
- music fanatics
- gadget freaks
- computer/network nerds

I've witness in these forums people that were music fanatics but seemed to be unimpressed by gadgets and were certainly casual PC users. They persevered (sp?) and got things going.


The SB does not appeal to:
- casual music listerners
- technophobes
- casual PC users

My brother is a borderline music fanatic and is not a gadget freak or computer nerd. He will require some more work to bring him on board. My wife says you'd think I worked for Logitech :-).


BTW Howard, your signature becomes more inaccurate the by the day :-). You have become quite an active participant in these forums.

Dogberry2
2008-09-16, 08:55
Complaints about technology have a long history, probably going back to the invention of the wheel. Some people have difficulty using a screwdriver, and never do learn which direction tightens or loosens. Millions of people using VCRs and DVD players had fits trying to "figure out" how to hook them up and make them work. It's a cliche that many people never learned how to set the clock on their VCRs. Throw in cable boxes, DVRs and game boxes all interconnected to the same modern, wide-screen, flat-panel television, and there are many people who simply can't figure out which cable connects where or how to make the whole magilla work. They get somebody else to do it for them. And if they move house, they're flummoxed and bewildered again by the "complexity" of it all. Every day, people hit buttons on their remote controls by mistake, and end up with blank screens and no idea how to get back to Oprah. Nothing new about any of that. And setting up a SqueezeBox system, of any variety, does take some specialized knowledge, though most of us might think it's fairly minimal. So for a percentage of buyers trying to set these things up and make them work, it's no shock that they have difficulties and grow frustrated. It doesn't (necessarily) mean they're stupid. It also, clearly, doesn't mean the products are junk or the company evil.

However, when an ostensible adult buys a product that clearly and obviously is advanced technology, newly developed and just released on the market, one would expect a certain level of awareness that its set up and configuration might require knowledge and effort. One would also expect that, having difficulty, a person calling for support would listen to what the support people are saying, and cooperate with them, following their suggestions and making some effort to understand the product, the potential source of the problem, and how it might be resolved.

When such a supposed adult instead refuses to listen or follow directions or make any effort to work with the support staff on diagnosing and resolving the problem, but simply throws a tantrum and threatens to toss the product in the trash, and then follows that outburst with a frothing diatribe on a forum dedicated to helping people who have trouble with the technology, all that is demonstrated is that the user is an immature, petulant, uncivilized child, undeserving of sympathy, support or assistance. The only thing such a person deserves is contempt.

peter
2008-09-16, 09:38
Howard Passman wrote:
> peter;340849 Wrote:
>
>> Howard Passman wrote:[color=blue]
>> Large parts? Not really. Not the places where people actually live. And
>>
>> you would be surprised to see how quickly (cheap) modern technology
>> penetrates into the third world these days. In many places a mobile
>> phone is a lot cheaper and better than a landline. Using VOIP to call
>> cheaply isn't rare either and computers are getting more and more
>> popular everywhere.
>>
>> Regards,
>> Peter
>>
>
> Hi Peter,
>
> I live in Washington DC. Part of my job is IT for the company. I am
> always talking to people about two things. Photography and music. Of
> all the people I rub elbows with daily, all but one would be in deep
> doo-doo with a Slim product. My son, who is scary smart and probably
> wouldn't have an issue, thinks the thing is way too much trouble when
> he can liten to his iPod, which I just found out has Pandora, or his
> computer. Believe me, I've tried to get him hooked, but to no avail.
> I even try to get his buddies interested when they come over. No go.
> And the girls...we won't even talk about the looks I get.
>

SB's aren't really for youngsters. They become interesting when you own
a house and want to listen to the same music in many locations. Also,
they're still ahead of the curve (is that the right expression). For
many years I was the only one I knew with a smartphone (
http://en.wikipedia.org/wiki/Nokia_9000 ). Friends just looked blank and
weren't interested. Ten years later they have their own Sony Ericsson's
and iPhone and bore me with stories about how wonderful they are. Face
it, we're early adopters...

> Anyway, since I really don't 'love' computers we probably run in
> different circles, but I know a lot of bright people in the
> communications business, etc. and they still are amazed when a reboot
> fixes their problems. It's like, "Ooooo, fire".
>

Yeah, I bet you couldn't have predicted everyone having a PC in the
house in 95 or so. Much to complicated, let alone (wireless) networks,
who'd ever need anything like that in the house? You weren't the only
one. Slowly, the lure of the digital future pulls 'm all in.

> BTW, in 2005 1.6 billion people did not have access to electricity.
> It's really not as prevalent as you might think. I can drive 120 miles
> out of DC and find houses without electricity or running water. Amish
> not included :-)
>

I bet they'll have a generator or some solar cells or at very least
battery operated stuff.

Regards,
Peter

lanierb
2008-09-16, 10:15
[see Dogberry2's post above]

Awesome post Dogberry!

androidtopp
2008-09-16, 10:18
When such a supposed adult instead refuses to listen or follow directions or make any effort to work with the support staff on diagnosing and resolving the problem, but simply throws a tantrum and threatens to toss the product in the trash, and then follows that outburst with a frothing diatribe on a forum dedicated to helping people who have trouble with the technology, all that is demonstrated is that the user is an immature, petulant, uncivilized child, undeserving of sympathy, support or assistance. The only thing such a person deserves is contempt.

I think that pretty much sums it up. I have to wonder what said person wanted to accomplish. It's hard to believe anyone could happen across a forum that's overwhelmingly populated by people who a) already own the product and b) love it and be swayed by that one voice. I'm picturing someone sitting at home, reading forums, and suddenly realizing, holy crap, the Squeezebox is *terrible,* dashing to the stereo, and violently ripping the thing out.

pfarrell
2008-09-16, 10:40
Fifer wrote:
> It's a good job some ordinary folk managed to persevere with fiddling
> about with the cat's whisker in the crystal set decades back ...

Many decades back :-)
My dad built one for me when I was a kid. He was a geek, and did it the
old way. It was cool. Of course, at the time, you could buy a cheap
Japanese transistor radio and just turn it on and listen.

The crystal set had to be grounded to the radiator and had an antenna
that went out to a big maple tree in the front yard.


--
Pat Farrell
http://www.pfarrell.com/

Howard Passman
2008-09-16, 10:48
Yeah but we slapped you a bit too. :)

Darn, you did didn't you :-)

I forgive you....

Howard Passman
2008-09-16, 11:07
BTW Howard, your signature becomes more inaccurate the by the day :-). You have become quite an active participant in these forums.

See what a bad influence you guys are on me :-) Well, that and business is slow.

The typing part still goes.....

:-)

Howard Passman
2008-09-16, 11:28
However, when an ostensible adult buys a product that clearly and obviously is advanced technology, newly developed and just released on the market, one would expect a certain level of awareness that its set up and configuration might require knowledge and effort.



When I bought my DUET I had no idea it was something new. Only someone already involved would know that. If we assumed everything advertised as "New" or "New and Improved" really was, we would be wrong most of the time.

Frustration is a tough thing. It makes ordinary people in to something they might not be. Crimes of passion are rooted in frustration. We all have different triggers. In the U.S. driving is a big one now. Folks who are seemingly rational completely lose it when driving.

I guess all I'm saying is the OP was very frustrated and may (or may not)have said things he never really meant. Seems we've have more patience for devices than people these days.

Just my opinion because I know I can get frustrated and I can be short to folks who are frustrated also.

Howard

philippe_44
2008-09-16, 15:00
I have duets and a boom and really do love them - I'm rediscovering my music. Anyway, at the risk of sounding arrogant I tend to believe that people (we) are becoming lazy. We refuse to use our brain and to try to just process what we have in front of our eyes. We wait for somebody else to do it for us. See how the business of "make all sort of choices for you" is developping. This is bad - nevermind

peter
2008-09-17, 00:10
egd wrote:
> iPhone;340681 Wrote:
>
>> You have had it over three months and haven't asked for much help. Did
>> you e-mailed or called Tech Support for help? Funny that you didn't use
>> the 30 day no questions asked return policy.I did the same thing - I bought it based on my experience with multiple
>>
> SB3s and a Transporter, assuming it would be equally robust (ass-u-me).
> Life happened, I got busy and didn't have time to look at it. When I
> eventually did get around to it it was nothing but trouble and
> frustration. To be fair, Logitech have sent me a replacement Duet, but
> life's happened again, so I've not yet had a chance to try the
> replacement.
>

With 64 posts to just this forum in the last month or so, one would
think you could've found a spare 15 minutes ;)

Regards,
Peter

Nonreality
2008-09-17, 00:44
Howard Passman wrote:[color=blue]
> peter;340849 Wrote:


SB's aren't really for youngsters. They become interesting when you own
a house and want to listen to the same music in many locations.
Regards,
Peter

What youngsters are you talking about? I use mine in one location and, yes I'm not a youngster but it would have been perfect when I was one. My son loves it and he is 15. It would be great for anyone that wants to integrate their computer and stereo and not just listen with computer speakers. The many location thing doesn't mean a thing to me. I want ease of access to my music and the SB does that very well.

egd
2008-09-17, 01:37
With 64 posts to just this forum in the last month or so, one would think you could've found a spare 15 minutes ;)If 15 minutes was all it took I might have had the inclination.

maggior
2008-09-17, 06:23
What youngsters are you talking about? I use mine in one location and, yes I'm not a youngster but it would have been perfect when I was one. My son loves it and he is 15. It would be great for anyone that wants to integrate their computer and stereo and not just listen with computer speakers. The many location thing doesn't mean a thing to me. I want ease of access to my music and the SB does that very well.

I agree with the "applicable to multi-room setup for grownups" sentiment, but I also agree with Nonreality's point. Looking back to my bachelor days in my apartment, I would have been interested in the SB for all of the reasons mentioned above.

The single location benefit as I see it isn't so much the computer speaker thing, but being able to control your music through either a remote control or a simmple web page. The line-out of a PC could easily be connected to your stereo, but you would have to interact with a media player to play your music.

Back in my bachelor days, I had a single stereo with 2 sets of speakers - one set in the living room and the other in my bedroom. I could picture hanging out in my bedroom and controlling the music either through the PC I had in there or with the SBC as I lay in bed reading a book.

At the time, it was just so cool to load up the CD changer with 5 CDs and have it shuffle tracks on all 5 discs. Oh how technology has progressed!!