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andynormancx
2008-05-17, 06:00
Is anyone else finding the Controller firmware r2448 less stable than the previous one ? Over the last three days since my Controller updated itself, the following things have happened:

- twice the SBC lost its Wifi connection after being left in the cradle for several hours and couldn't reconnect without a restart (it was showing a blue wifi icon)
- twice it has rebooted itself while it wasn't being used, no error message it just suddenly restarted

I hadn't seen it do either of these things on other firmware versions since I got it two weeks ago.

Kaizen28
2008-05-18, 03:46
Hi

I'm definitely seeing something similar to you and it's VERY irritating. I've not had the the controller rebooting itself but every morning the controller shows the blue wi-fi icon and it makes no attempt to reconnect with the SC. Only a reboot fixes it.

What is particularly odd is that I don't use the system during the day (about 8 hours) and when I use it at night, all is well. However after 6 hours of sleep the system goes into this weird state. It seems something in particular is happening over night.

This when the music scan happens and the SC is running on a dedicated XP box.

Is there a setting I've missed?

I'm running 7.0.1 r2448 on SqueezeCenter Version: 7.0.1 - 19705

andynormancx
2008-05-18, 04:14
There is no scanning involved when mine does it. And for the record I don't find it annoying, as it doesn't happen every time I leave the remote for a a few hours and it has only happened twice in the last 4 days. Plus it only takes a minute to reboot.

I haven't had any ghostly reboots since I reported them yesterday.

Lozboz
2008-05-18, 09:46
I would agree that the latest SBC release is unstable.

My Duet and 2 other SB3's have worked well up until yesterday when I did the 7.0.1 upgrade.

A dinner party last night was really embarrasing with the controller crashing, tracks skipping and playlists stalling after a few tracks.

I do hope that this can be sorted out.

Mushroom_3
2008-05-18, 11:09
I have also experienced several of the things mentioned above since updating. Loosing the connection, freezing, not showing the clock when off and in the cradle, not showing the album art etc.
I find it quite annoying as it was working just fine before the upgrade.

Letten
2008-05-18, 12:20
Same here. I was using 7.0.1 (from may 8th) and only had the occasional lost connection, mostly on the controller, not good but I was hoping for better firmware. But now it's almost every time I use it, and as if it wasn't bad enough, it even takes down my router (even my laptops won't connect). I've had to restart my router 20 times this weekend!!!

What's going on!

If this dosn't change for the better very soon it's going back, I've already wasted too much time on this.

Kaizen28
2008-05-18, 14:38
There is no scanning involved when mine does it. And for the record I don't find it annoying, as it doesn't happen every time I leave the remote for a a few hours and it has only happened twice in the last 4 days. Plus it only takes a minute to reboot.
I have to politely disagree with you here. Your statement reminds me of when Steve Jobbs was demonstrating the NeXT operating system and it crashed. Without missing a beat, he pointed out how quickly the system rebooted.

There is a problem. The problem is that the controller should either not lose connectivity or should attempt to recover connectivity with SC once it is lost. This was not the behavior with the SC 7.0 release.

I have had a SB3 for over 2 years and love it. On its strength and the support I have received from SLIM Devices, I have purchased the DUET and until now it too has been excellent.

The problem needs to be clarified and then corrected.

andynormancx
2008-05-18, 14:51
I have to politely disagree with you here. Your statement reminds me of when Steve Jobbs was demonstrating the NeXT operating system and it crashed. Without missing a beat, he pointed out how quickly the system rebooted.

There is a problem. The problem is that the controller should either not lose connectivity or should attempt to recover connectivity with SC once it is lost. This was not the behavior with the SC 7.0 release.

I have had a SB3 for over 2 years and love it. On its strength and the support I have received from SLIM Devices, I have purchased the DUET and until now it too has been excellent.

The problem needs to be clarified and then corrected.
Do you really believe that I was saying that it didn't need to be fixed ?

All I said was I didn't find it annoying. Sure if I knew that it would behave like this forever then it would be hugely annoying. But I know that the problem will be found and fixed. In the meantime my life will not fall apart and the Duet is still an excellent product that I recommend to everyone I speak to.

Kaizen28
2008-05-18, 15:11
Do you really believe that I was saying that it didn't need to be fixed ?

All I said was I didn't find it annoying. Sure if I knew that it would behave like this forever then it would be hugely annoying. But I know that the problem will be found and fixed. In the meantime my life will not fall apart and the Duet is still an excellent product that I recommend to everyone I speak to.

Hi andynormancx

My apologies if I misunderstood your tone. I will blame it on an absence of caffeine in my blood stream and too much travel.

Fingers crossed it's repaired soon.

Kaizen28
2008-05-19, 17:36
Hi All

Out of curiosity, is anyone else seeing the "blue wireless" icon after inactivity and running 7.01?

Thanks

verypsb
2008-05-19, 22:50
Yes... This happens to me too. And I do find it annoying :-)

regards.

Dennis.

ziggyb63
2008-05-20, 04:34
Happens to me too - blue icon, does not reconnect.

Mushroom_3
2008-05-21, 00:13
This happens to me. I have to turn the Controller off then on again to get it to re-connect. Frustrating.

Kaizen28
2008-05-21, 08:29
Can someone from Slim Devices please comment on this? I'd like the warm, fuzzy feeling that this is being addressed.

I'm more than happy to be a lab rat for any testing if that will help.

andynormancx
2008-05-21, 08:34
Predictably in the 4 days since I started this thread neither issue has occurred again on my SBC.

bpa
2008-05-21, 08:52
Open a bug report in bugs.slimdevices.com if you want proper dialogue.

However it may be worth checking if disabling Wireless Power Saving under Setting/Advanced/Power management (or perhaps factory test) makes any difference. I had a laptop once that kept dropping off a WLAN and problem was related to power management and a brand of router. Disabling WPS will reduce battery life very significantly so it is for diagnosis not a fix.

andynormancx
2008-05-21, 09:20
As far as I can tell WPS is disabled by default. It was disabled when I received my Duet and installed SC 7.0, it is still disabled now that I have upgraded to 7.0.1 and then 7.0.2

In which case I might try enabling...

Kaizen28
2008-05-21, 11:14
Open a bug report in bugs.slimdevices.com if you want proper dialogue.

However it may be worth checking if disabling Wireless Power Saving under Setting/Advanced/Power management (or perhaps factory test) makes any difference. I had a laptop once that kept dropping off a WLAN and problem was related to power management and a brand of router. Disabling WPS will reduce battery life very significantly so it is for diagnosis not a fix.

Thanks! As soon as I'm back home I'll check out if this has any impact before opening a bug report.

PVM
2008-05-21, 13:11
Hi all,

I might be barking up the wrong tree but I think I know what the problem is. If you are using a PC or laptop to stream your music from and you switch off the PC or laptop while controller is connected to it then you have lost connection.

If you connect controller to Squeezenetwork before switching off your PC or laptop then it will boot up into squeezenetwork straight away. (I think).

I have had my Duet for a few weeks now and my wife thinks I have a mistress the way I talk about it. I love the fact that it is fallible as it gives me something to ponder over and challenges my limited knowledge and intelligence. If the truth be known, most of the people on this forum who understand that this is an evolving bit of kit love its idiosyncrises (I think I spelt that wrong) because it represents a challenge.(I also play music through it sometimes). Can't wait until I can connect a 3.5mm bluetooth transmitter to my controller and connect to my Sony DR BT50 headphones out in the garden.

Hope the info I have given helps
PVM

andynormancx
2008-05-21, 13:34
I don't ever turn my SqueezeCenter PC off, so that can't have been the cause.

Kaizen28
2008-05-21, 14:24
I don't ever turn my SqueezeCenter PC off, so that can't have been the cause.

I too have a dedicated hardware for SC so I'd be very surprised if it was losing connectivity. If it did it should attempt to re-establish connectivity.

In addition, I often listen to Slacker as the last thing before going to bed. In the morning connectivity to the SC is lost (blue icon) and a power cycle of the controller is required.

Devans
2008-05-21, 16:16
Can someone from Slim Devices please comment on this? I'd like the warm, fuzzy feeling that this is being addressed.

I'm more than happy to be a lab rat for any testing if that will help.

Hi there. I'm pleased to see this getting discussed here. These kinds of issues are precisely what we need to hear about when people run into them. Just to let you know, our QA department is investigating these reports but so far has not been able to reproduce them. That may mean we simply need more information from those that are seeing this.

A couple things maybe you can tell us:

* When you set the Controller down and it loses connection (blue wifi icon) is it going to sleep and waking up? Or is this happening in its charging cradle?

* Is the server being shut down and then restarted at a later time? Or is the server going to sleep/hibernate?

* When you upgraded to 7.0.1, did you install on top of 7.0, or did you do a clean install after removing 7.0?

Let us know. We will continue to keep a close eye on this.

Anoop M.
2008-05-21, 16:19
Also one more question.

When the icon is blue on your Controller, what is the color on your Receiver?

Kaizen28
2008-05-21, 18:14
A couple things maybe you can tell us:

* When you set the Controller down and it loses connection (blue wifi icon) is it going to sleep and waking up? Or is this happening in its charging cradle?

* Is the server being shut down and then restarted at a later time? Or is the server going to sleep/hibernate?

* When you upgraded to 7.0.1, did you install on top of 7.0, or did you do a clean install after removing 7.0?

Hi

Glad to help out!

1) I don't remember the Controller losing connection when I set it down. I've only seen this happen over night but I'll check when I'm back home in a few days.
2) No, the server is up 24 hours a day.
3) It was an install over 7.0, so not a clean install.

Kaizen28
2008-05-21, 18:15
Also one more question.

When the icon is blue on your Controller, what is the color on your Receiver?

Sorry, I'm using it with a SB3 so this isn't applicable. The SB3 is "off" and showing the SuperDateTime screen saver.

verypsb
2008-05-21, 22:53
* When you set the Controller down and it loses connection (blue wifi icon) is it going to sleep and waking up? Or is this happening in its charging cradle?

Both

* Is the server being shut down and then restarted at a later time? Or is the server going to sleep/hibernate?

Server is up and running, but may have been restarted sometime. I will investigate this further.

* When you upgraded to 7.0.1, did you install on top of 7.0, or did you do a clean install after removing 7.0?

Clean install

* When the icon is blue on your Controller, what is the color on your Receiver?

White.

It's only the controller which is losing connectivity after inactivity. As long as I'm using the controller there aren't problems either. The receiver doesn't have problems with connectivity.

advocaat
2008-05-22, 01:57
Hi,

I have the same odd behanviour of loosing connection.

* When you set the Controller down and it loses connection (blue wifi icon) is it going to sleep and waking up? Or is this happening in its charging cradle?

I have the controller always in the cradle during night. In the morning the controller has the blue wifi icon, controller still in the cradle

* Is the server being shut down and then restarted at a later time? Or is the server going to sleep/hibernate?

Server is PC always on.

* When you upgraded to 7.0.1, did you install on top of 7.0, or did you do a clean install after removing 7.0?

7.0.1 on top of previous release

* When the icon is blue on your Controller, what is the color on your Receiver?

I use it with SB3 and the SB is off showing clock.

Hope you will find the problem soon.

Letten
2008-05-22, 02:22
I have a ZyXEL router and hope You can sort out the bug about poor connectivity already reported on ZyXEL routers.

But in the days after the may 14. it definatly felt as if it got a lot worse. Before that I was using SC 7.0.1. from may 8th. (controller version I don't remember) things were OK but not perfect.

For a few days I had to reset the router numerous times because the router "crashed" when the controller was trying to connect. After I re-installed r2448 on the controller I havn't been forced to reset the router - but I still loose connection from time to time (btw. Powersaving is off).

Mostly when I experience the problem the controller get's reconnected after i short while, but then it often dosn't see the reciever/player even though it (the player) is connected and playing music!!!. The wireless symbol on the controller looks fine, and it ask's me to "choose player" but the list is empty. Then I have to control the music from SC until the controller finally sees the reciever/player.


Edit:
Forgot these answers:
I'm positive that I have sleep disabled. Powersaving is disabled until ZyXEL bug is fixed.
SC running on laptop, always on, no stand by or hibernate (this I learned the first day I installed the Duet)
I installed 7.0.1. 19702 may 15.th on top of may 8. version (no uninstall), just downloaded .exe and ran it.


/Letten
Sorry if my english isn't perfect, but I bet it's better than your Dansih ;-)

Windows Vista, ZyXEL Prestige 660HW-61

andynormancx
2008-05-22, 02:54
* When you set the Controller down and it loses connection (blue wifi icon) is it going to sleep and waking up? Or is this happening in its charging cradle?

It has only ever happened when it is charging in the cradle and only after it has been left for many hours over night.

* Is the server being shut down and then restarted at a later time? Or is the server going to sleep/hibernate?

No, the server runs 24/7 and doesn't sleep or hibernate.

* When you upgraded to 7.0.1, did you install on top of 7.0, or did you do a clean install after removing 7.0?

I installed 7.0.1 on top of 7.0 and then later installed 7.0.2 the same way.

* When the icon is blue on your Controller, what is the color on your Receiver?

I had the blue icon issue for the third time today, the Receiver had a white icon.

When it happened again this morning I did a little investigation and discovered that the networking was still working on the SBC (I has assumed before that it didn't have a connection when in this state). So I ssh'd into the SBC, killed jive and then ran jive again. Once I did that everything was working fine.

Would it be any help to make a SBC in this state available for remote access ? I am happy to do that if it happens again.

Letten
2008-05-22, 04:15
ssh'd?

/Letten

andynormancx
2008-05-22, 04:31
ssh'd?

The SBC runs Linux and ssh is a way of logging into a Linux machine over the network. It allows you to execute commands and transfer files.

Letten
2008-05-22, 04:51
Ah, thanks.

Hopefully I won't have to use that (I have no idea about linux/unix), I just use the good old "power button" to restart jive :-)

apb
2008-05-22, 09:30
I just got a SBC for my Transporter and got a "BIOND"(Blue Icon of Network Death) as well within the first couple of hours using it. If it happens more frequently I'll investigate a bit more to see if I can pin down the situations that cause it.

Kaizen28
2008-05-22, 10:05
I just got a SBC for my Transporter and got a "BIOND"(Blue Icon of Network Death) as well within the first couple of hours using it. If it happens more frequently I'll investigate a bit more to see if I can pin down the situations that cause it.

BIOND <- superb!

We now have a name for it so fixing it will be faster. ;-)

Anoop M.
2008-05-22, 16:12
I just wanted to write a quick Thank You for everyone that has been providing information.

We are currently looking into this situation and I will post back with updates when I get them.

Kaizen28
2008-05-22, 17:27
I just wanted to write a quick Thank You for everyone that has been providing information.

We are currently looking into this situation and I will post back with updates when I get them.

You are more than welcome.

1) I am glad to help when I can.
2) Thank you for your involvement.
3) We expect the fix by tomorrow. :-P

mherger
2008-05-26, 13:52
Dan,

Has there ever been a bug report against this issue? I think I'm seeing
this with one of my Controllers too:

> * When you set the Controller down and it loses connection (blue wifi
> icon) is it going to sleep and waking up? Or is this happening in its
> charging cradle?

Screen is off etc., but it's not in deep sleep mode.

> * Is the server being shut down and then restarted at a later time?
> Or is the server going to sleep/hibernate?

No, happily playing (though some Rhapsody tunes).

> * When you upgraded to 7.0.1, did you install on top of 7.0, or did
> you do a clean install after removing 7.0?

On top.

> When the icon is blue on your Controller, what is the color on your
> Receiver?

I'm seeing this while listening/controlling a Transporter. It's playing
without a hitch, screen animation is smooth.

A few more bits of information: when the antenna icon is blue, I can't see
any of my other players connected to this SC instance on the Controller.
But I do see players connected to SqueezeNetwork. Switching to that player
will turn the antenna to white, but the local players remain "lost". Only
rebooting Controller does help it.

Here are the last bits of the log before I rebooted the device:

May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) local0.err udhcpc[566]: bogus packet, option fields
too long
May 26 22:28:34 (none) user.notice root: udhcpc_action eth0 zeroconf
ip=169.254.123.86
May 26 22:28:35 (none) user.info jive: (Wireless.lua:553) - iwconfig power
off
May 26 22:28:35 (none) local0.info udhcpc[566]: Sending discover...
May 26 22:28:35 (none) local0.info udhcpc[566]: Sending select for
192.168.0.90...
May 26 22:28:35 (none) local0.info udhcpc[566]: Lease of 192.168.0.90
obtained, lease time 86400
May 26 22:28:35 (none) user.notice root: udhcpc_action eth0 bound
ip=192.168.0.90
May 26 22:28:36 (none) user.info jive: (AppletManager.lua:425) - Loaded:
SetupSqueezebox
May 26 22:28:37 (none) user.info jive: (Wireless.lua:625) - REQUEST: SCAN
May 26 22:28:37 (none) user.info jive: (Wireless.lua:655) - REPLY:OK
May 26 22:28:37 (none) user.info jive: (Wireless.lua:625) - REQUEST: STATUS
May 26 22:28:38 (none) user.info jive: (Wireless.lua:655) -
REPLY:bssid=00:90:4c:60:04:00 ssid=jo-sac.ch id=0 pairwise_
cipher=WEP-40 group_cipher=WEP-40 key_mgmt=NONE wpa_state=COMPLETED
ip_address=192.168.0.90
May 26 22:28:38 (none) user.info jive: (Wireless.lua:625) - REQUEST:
SCAN_RESULTS
May 26 22:28:38 (none) user.info jive: (Wireless.lua:655) - REPLY:bssid /
frequency / signal level / flags / ssid 00:0f
:cc:b7:ca:50 2442 202 [WPA-PSK-TKIP] Flymo 00:17:9a:63:27:e1
2442 185 [WEP] ding-dong
May 26 22:28:42 (none) user.info jive: (Wireless.lua:625) - REQUEST: SCAN
May 26 22:28:42 (none) user.info jive: (Wireless.lua:655) - REPLY:OK
May 26 22:28:42 (none) user.info jive: (Wireless.lua:625) - REQUEST: STATUS
May 26 22:28:43 (none) user.info jive: (Wireless.lua:655) -
REPLY:bssid=00:90:4c:60:04:00 ssid=jo-sac.ch id=0 pairwise_
cipher=WEP-40 group_cipher=WEP-40 key_mgmt=NONE wpa_state=COMPLETED
ip_address=192.168.0.90
May 26 22:28:43 (none) user.info jive: (Wireless.lua:625) - REQUEST:
SCAN_RESULTS
May 26 22:28:43 (none) user.info jive: (Wireless.lua:655) - REPLY:bssid /
frequency / signal level / flags / ssid 00:90
:4c:60:04:00 2427 189 [WEP] jo-sac.ch
May 26 22:28:45 (none) user.err jive: (NetworkThread.lua:139) - network
thread timeout for Task(SocketHttp {edelzwerg_C
hunked}(W))
May 26 22:28:45 (none) user.err jive: (SocketHttp.lua:350) - SocketHttp
{edelzwerg_Chunked}:t_sendRequest.pump: inactiv
ity timeout
May 26 22:28:45 (none) user.info jive: (Comet.lua:717) - Comet
{edelzwerg}: _getEventSink error: inactivity timeout
May 26 22:28:45 (none) user.info jive: (Comet.lua:903) - Comet
{edelzwerg}: handleAdvice state=CONNECTING
May 26 22:28:45 (none) user.info jive: (NetworkThread.lua:249) - NOTIFY
cometDisconnected: Comet {edelzwerg}, 0
May 26 22:28:45 (none) user.info jive: (SlimServer.lua:455) - SlimServer
{edelzwerg} disconnected
May 26 22:28:45 (none) user.info jive: (NetworkThread.lua:249) - NOTIFY
serverDisconnected: SlimServer {edelzwerg}, 0
May 26 22:28:45 (none) user.info jive: (Comet.lua:944) - Comet
{edelzwerg}: advice is retry, connect in 3.04 seconds
May 26 22:28:46 (none) user.info jive: (Wireless.lua:550) - iwconfig power
on
May 26 22:28:47 (none) user.info jive: (Wireless.lua:625) - REQUEST: SCAN
May 26 22:28:47 (none) user.info jive: (Wireless.lua:655) - REPLY:OK
May 26 22:28:47 (none) user.info jive: (Wireless.lua:625) - REQUEST: STATUS
May 26 22:28:48 (none) user.info jive: (Wireless.lua:553) - iwconfig power
off
Jan 1 00:00:07 (none) syslog.info syslogd started: BusyBox v1.7.1.svn

Kaizen28
2008-05-26, 15:02
However it may be worth checking if disabling Wireless Power Saving under Setting/Advanced/Power management (or perhaps factory test) makes any difference. I had a laptop once that kept dropping off a WLAN and problem was related to power management and a brand of router. Disabling WPS will reduce battery life very significantly so it is for diagnosis not a fix.

Hi

I don't want to appear thick but... Is this a setting on the Controller? I've checked under Settings > Advanced and there is nothing that mentions power management.

bpa
2008-05-26, 15:54
It was under Controller Setting/Advanced/factory test/Power management.

According to another post WPS is turned / off automatically depending on the task in hand so I am not sure what the menu setting actually does but I think it may be worth checking and see if it makes a difference. As I said it may be useful in the diagnosis of the problem but it is not a solution to the problem.

Kaizen28
2008-05-27, 06:14
Thanks bpa!

I've made the change but it had no impact. This morning connectivity to the server was lost. What I can do is not touch the system for 24 hours and see if the "blue icon" problem corrects itself.

mherger
2008-05-27, 21:23
I opened a bug report for this:
http://bugs.slimdevices.com/show_bug.cgi?id=8252

Please add any additional information to it.

Michael

Kaizen28
2008-05-28, 08:27
Thanks mherger

I'll post this too the bug report but for the benefit of those on this thread, I have found the following:

1) I can reproduce the problem at will by scheduling an automated Music Library rescan.
2) At about 5 minutes into "Database Cleanup #2" the process seems to freeze.
3) At this point the connectivity icon changes color to blue.
4) Clicking on Status after a while shows that the scan is now complete.
5) Power cycling the Controller resolves the problem.
6) Oddly, the scanner.log file isn't updated.

mherger
2008-05-28, 23:04
Can everybody here tell us what machine specs (CPU, RAM, OS) you're running SC on?

Letten
2008-05-29, 00:19
My specs.

Laptop
CPU: T2330
RAM: 2 GB
OS: Windows Vista Home Premium (Language: Dansih)
SC: SqueezeCenter Version: 7.0.1 - 19705 @ Wed May 14 19:43:37 PDT 2008 - Windows Vista - EN - cp1252

Mushroom_3
2008-05-29, 02:22
My specs:
AMD Athlon 64 X2
XP Pro SP2
2 GB ram

I get the blue WiFi icon after 2 days of non use. Have to turn the controller off then back on to re connect. Nothing else in the system is turned off during this time.

Kaizen28
2008-05-29, 04:48
Hi

My specs are:

Dedicated machine with Windows XP SP3
Intel Celeron 430 Conroe-L 1.8GHz
2GB of RAM

jimmywb
2008-06-12, 10:00
I am experiencing the same issue having just got my SBC. Looked on the bug report and there doesn't seem to have been much progress. Has there been any? Does anyone have any workarounds as happening to me a lot and spoiling my enjoyment of the SBC? :-(

pablolie
2008-06-12, 11:37
I am experiencing the same issue having just got my SBC. Looked on the bug report and there doesn't seem to have been much progress. Has there been any? Does anyone have any workarounds as happening to me a lot and spoiling my enjoyment of the SBC? :-(

I think the SBC is still a software release or two away from living up to its potential. Mine continues to be unstable, and I have spent more than enough time trying to get it to work reliably. At least now it's usable, but still displays the blue wireless icon too often despite excellent wireless coverage and despite the fact SB3s have been working flawlessly in the same environment. I quickly relegated to SBC to bedroom listening station duty, where I don't have to deal with it that often. A tad expensive for that, though.