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View Full Version : Duet reviews posted at pcmag and cnet



y360
2008-03-05, 12:10
http://www.pcmag.com/article2/0,2817,2257243,00.asp

http://reviews.cnet.com/digital-media-receivers/logitech-squeezebox-duet/4505-6739_7-32815168.html

Mitch Harding
2008-03-05, 12:43
Can some of the beta testers speak to the accuracy of these statements
from the reviews?

"The worst is an incredibly big lag time between pressing some
remote-control buttons (Volume, for example) and their respective
responses." (from the PC Mag review)

How bad is the lag time?

"That said, the Controller's scroll wheel isn't quite as good as the
Apple version: it's an actual wheel, not the solid-state
touch-sensitive version on the iPod, and it lacks the iPod's
speed-sensitive ability to quickly jump up and down through long
lists." (from the CNet review)

I thought I remembered someone saying that the speed-sensitive
scrolling had been added. Has it not?

On Wed, Mar 5, 2008 at 1:10 PM, y360
<y360.35td6z1204744501 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
> http://www.pcmag.com/article2/0,2817,2257243,00.asp
>
> http://reviews.cnet.com/digital-media-receivers/logitech-squeezebox-duet/4505-6739_7-32815168.html
>
>
> --
> y360
> ------------------------------------------------------------------------
> y360's Profile: http://forums.slimdevices.com/member.php?userid=10150
> View this thread: http://forums.slimdevices.com/showthread.php?t=44232
>
>

seanadams
2008-03-05, 12:52
Our understanding is that the volume lag they encountered was a bug that we've independently identified and fixed since then. Likewise, the acceleration as they experienced may not have been the latest algorithm. However the hardware they received was final. It's hard to strike the right balance between getting the review units out ASAP vs being able to provide the most stable, final firmware release.

radish
2008-03-05, 12:53
"The worst is an incredibly big lag time between pressing some
remote-control buttons (Volume, for example) and their respective
responses." (from the PC Mag review)

How bad is the lag time?

Non-existant in my experience, assuming the network's OK. If the SBC has gone to sleep (power saving) and you pick it up there is a few seconds delay while it reconnects. That's it.



"That said, the Controller's scroll wheel isn't quite as good as the
Apple version: it's an actual wheel, not the solid-state
touch-sensitive version on the iPod, and it lacks the iPod's
speed-sensitive ability to quickly jump up and down through long
lists." (from the CNet review)

I thought I remembered someone saying that the speed-sensitive
scrolling had been added. Has it not?


It has. I've read these reviews, and some comments on here generated by them, and frankly I think they reviewed something other than what I have sitting on my desk.

kdf
2008-03-05, 12:56
> How bad is the lag time?

It depends. It's over wifi, so it all depends on the latency in your wifi
setup. When I'm far from my router, it can be a few seconds. Now that
I've relocated a router to the same room, it's a fraction of a second -
maybe about the same amount of time as it take to press-and-release the
button.

> "That said, the Controller's scroll wheel isn't quite as good as the
> Apple version: it's an actual wheel, not the solid-state
> touch-sensitive version on the iPod, and it lacks the iPod's
> speed-sensitive ability to quickly jump up and down through long
> lists." (from the CNet review)

That seems like old information. Of course, 'not the solid-state,
touch-sensitive' is a ridiculous point. So much design is
patented/trademarked/etc that it's NOT an option, so making it a "design
flaw" is well, not much of a point. It could however, be better. I kinda
like the way my sansa mechanical wheel works, and it doesn't get all worn
and glossy like some touch-sensitive, solid-state wheels I've seen :).

The speed-up on scroll complaint just HAS to be old. It is very much
accelerated in current builds. It's not perfect but easily something that
can be adjusted over time. I think there is still some slop in the wheel
control overall (doesn't always seem to be a consistent angle for each
step, and occasionally seems to go one step in the wrong direction when
starting a scroll) may be a bigger factor than the acceleration itself.

-kdf

JasonJoel
2008-03-05, 13:10
Thing that caught my eye is the 'can't sync internet radio sources on multiple devices' - that is going to seriously turn off to a lot of customers that would want to use this for multi-room audio.

Honestly, that really bothers me, too. And would keep me from buying multiple of these things. For instance, on my dad's Sonos I can listed to Sirius in the whole house in sync. Sonos is out of my price range right now, so somewhat of a moot point.

But not being able to do that on the SqueezeBox side is an issue.

Jason

mvalera
2008-03-05, 13:38
Internet radio is different from our online service partners.

Rhapsody, Pandora, Slacker, and all our other supported services sync just fine. Any directly supported services we add in the future will also sync without problems.

We run into internet radio syncing issues only when tuning in a stream from say KQED.

JasonJoel
2008-03-05, 13:56
Interesting. I don't have any SqueezeBox devices YET... I pre-ordered a Duet, though, which I hope will be shipping soon. :) If it works well, I'll buy more for other rooms.

I can certainly live without internet feed synch, however, Sirius radio synch would be VERY nice. In fact one fo the first things I will try...

Sorry to thread hijak. Other than a few things mentioned in here I think the reviews (especially CNETs) were very positive.

Jason



Internet radio is different from our online service partners.

Rhapsody, Pandora, Slacker, and all our other supported services sync just fine. Any directly supported services we add in the future will also sync without problems.

We run into internet radio syncing issues only when tuning in a stream from say KQED.

Mitch Harding
2008-03-05, 14:03
Yeah, the reviews did seem generally positive. I am hoping the remote
lag thing doesn't scare too many people off. In any case, I am
eagerly awaiting notification that my pre-order has shipped!

On Wed, Mar 5, 2008 at 2:56 PM, JasonJoel
<JasonJoel.35ti201204750802 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
> Interesting. I don't have any SqueezeBox devices YET... I pre-ordered a
> Duet, though, which I hope will be shipping soon. :) If it works well,
> I'll buy more for other rooms.
>
> I can certainly live without internet feed synch, however, Sirius radio
> synch would be VERY nice. In fact one fo the first things I will try...
>
> Sorry to thread hijak. Other than a few things mentioned in here I
> think the reviews (especially CNETs) were very positive.
>
> Jason
>
>
>
> mvalera;275648 Wrote:
> > Internet radio is different from our online service partners.
> >
> > Rhapsody, Pandora, Slacker, and all our other supported services sync
> > just fine. Any directly supported services we add in the future will
> > also sync without problems.
> >
> > We run into internet radio syncing issues only when tuning in a stream
> > from say KQED.
>
>
> --
> JasonJoel
> ------------------------------------------------------------------------
> JasonJoel's Profile: http://forums.slimdevices.com/member.php?userid=15863
>
>
> View this thread: http://forums.slimdevices.com/showthread.php?t=44232
>
>

andyg
2008-03-05, 15:53
I explained the sync situation in this thread (http://forums.slimdevices.com/showthread.php?t=43155&page=2). Reposting here because people are still obviously confused.



SC7 SN (new datacenters)

MP3 radio Yes No
WMA radio No No
Pandora Yes Yes
Slacker Yes Yes
MP3tunes Yes Yes
Rhapsody Yes (up to 3) Yes (up to 3)
LMA Yes Yes

smc2911
2008-03-05, 16:16
Ouch! One of the cnet reviews is quoting the forums as ammunition for Sonos against the Duet...http://tinyurl.com/2cajko

mvalera
2008-03-06, 01:55
Ya, he's a "freelance consultant". Sure.

smc2911
2008-03-06, 02:05
His suggestion of a Bose SoundDock as a better alternative to the Duet if you can't afford a Sonos says it all: they're chalk and cheese.

ModelCitizen
2008-03-06, 05:28
He's got to be a Sonos stooge. It's his one and only post to cnet. What is annoying is that you cannot leave a comment on the biased and factually incorrect review.

It does show that Sonos are quite worried though... which indeed they should be.

MC

Robin Bowes
2008-03-06, 06:04
ModelCitizen wrote:
> He's got to be a Sonos stooge. It's his one and only post to cnet. What
> is annoying is that you cannot leave a comment on the biased and
> factually incorrect review.
>
> It does show that Sonos are quite worried though... which indeed they
> should be.

I've joined the Sonos forum and started posting :)

R.

Siduhe
2008-03-06, 06:52
Robin, noticed he's reading your post right now. Will be interested to see the response...

y360
2008-03-06, 06:54
Sonos are definitely concerned as they just lowered the price of Sonos package that's corresponds to the Duet by $200 for a limited time.

y360
2008-03-06, 06:59
Correction: they lowered the price in Germany, I'm not sure about other areas

http://forums.sonos.com/showthread.php?t=9162

CardinalFang
2008-03-06, 08:54
He's got to be a Sonos stooge. It's his one and only post to cnet. What is annoying is that you cannot leave a comment on the biased and factually incorrect review.

He's a moderator on one of the Sonos forums, but forgot to mention that in the review. Careless of him really. Still, that kind of behaviour tends to come back and bite you sometime.

MuckleEck
2008-03-06, 11:00
He's a moderator on one of the Sonos forums, but forgot to mention that in the review. Careless of him really. Still, that kind of behaviour tends to come back and bite you sometime.

He also has a signature of "Ask me for help with Sonos, routers, Windows and iTunes...don't ask me for help on FLAC and Mac".....obviously isn't that serious about actually listening to the music!

ModelCitizen
2008-03-06, 11:36
Oh what fun. I became pretty certain a couple of weeks back that there were Sonos people (well, one anyway) writing to these forums.. drawing attention to negatives with the Jive (all cured now... it was beta!).
:-)

MC

slimkid
2008-03-06, 12:20
Oh what fun. I became pretty certain a couple of weeks back that there were Sonos people (well, one anyway) writing to these forums.. drawing attention to negatives with the Jive (all cured now... it was beta!).
:-)

MC

Never was quite clear with that. Do companies actually 'endorse' that kind of behavior, or that's just working of overzealous fan boys?

ModelCitizen
2008-03-06, 13:16
Never was quite clear with that. Do companies actually 'endorse' that kind of behavior, or that's just working of overzealous fan boys?
I doubt whether the companies do endorse it... it's marketing that's out of their control and could cause all sorts of repercussions. For instance the renegade Sonos forum administrator guy who wrote that *unbiased* review is likely to encourage Slim afficiendos like Robin to write into their forums.. and others to make posts like his one:
http://forums.sonos.com/showpost.php?p=54739&postcount=12
which will probably will bring lots of posts from Sonos users on how good the product is .....
MC

Siduhe
2008-03-07, 04:27
This is getting a bit silly - most of the people who posted on the Sonos forums in response to Robin were more than reasonable, but I guess some people just can't help themselves.

I doubt Ro53ben/Jaffacake are representative of the wider Sonos community.

http://forums.sonos.com/showthread.php?t=9202&page=3

Robin Bowes
2008-03-07, 04:44
Siduhe wrote:
> This is getting a bit silly - most of the people who posted on the Sonos
> forums in response to Robin were more than reasonable, but I guess some
> people just can't help themselves.
>
> I doubt Ro53ben/Jaffacake are representative of the wider Sonos
> community.
>
> http://forums.sonos.com/showthread.php?t=9202&page=3

I had a really good chat over IM with "majik" (one of the moderators on
the forum). We both agreed that some people get silly about this sort of
thing. It was very refreshing.

R.