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View Full Version : Slimserver disconnection problems



sl789
2008-02-24, 06:24
I am very surprised (to say the least) that multiple participants
(me included) which reported disconnection problems got no response from SlimDevices people on this forum. I checked quite a few messages which describe those problems and usually the only response are from other participants advising to turn on anti-virus software , assign static IP etc.

May be I missed it but I couldn't find a single answer from Slim Devices person which is very disappointing. Month or so ago I asked if it's possible to develop/enable a connectin log - letter below (feature that some other music servers have, so it's not impossible to develop), but got no answer.

May be somebody from SlimDevices would step in and adress these disconnection issues on the forum ?








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Hi !

I have problems with my two SB3 sometimes got disconnected from SlimServer (but not from SqueezeNetwork). Most likely it's a problem with my old laptop I use as a file server - I start to suspect additional security software I run on it - SpySweeper from Webroot might somehow cause it or Norton AntiVirus or ZoneAlarm firewall, but I don't know for sure (since it live it open 24/7 I would like to have some protection on it)

I was wondering if any tool/plugin exists in or outside of SlimServer which can log the history of SBs connections (in particular if connections was interrupted - when it happen and possible reason).

If not, may be somebody from developers can give an estimate based on SS knowledge - if it's possible to develop at all and how difficult it might be.

May be they already have such a tool but for internal purposes of debugging/testing ?

If so may be it's possible to get it and use it ?
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Secret Squirrel
2008-02-24, 09:03
I think you may be a little confused. This is a public forum that happily has many posts from Logitech (SMS) employees, however, it is not the place to get direct feedback from the company. It would be best for you to contact support in your preferred method (email, phone or snail mail). I'm certain that some here will be interested in hearing what you learned, but like I said this is not a company run/supported forum.

Best of luck!

SS


I am very surprised (to say the least) that multiple participants
(me included) which reported disconnection problems got no response from SlimDevices people on this forum. I checked quite a few messages which describe those problems and usually the only response are from other participants advising to turn on anti-virus software , assign static IP etc.

May be I missed it but I couldn't find a single answer from Slim Devices person which is very disappointing. Month or so ago I asked if it's possible to develop/enable a connectin log - letter below (feature that some other music servers have, so it's not impossible to develop), but got no answer.

May be somebody from SlimDevices would step in and adress these disconnection issues on the forum ?








-------------------------------------------------------------

Hi !

I have problems with my two SB3 sometimes got disconnected from SlimServer (but not from SqueezeNetwork). Most likely it's a problem with my old laptop I use as a file server - I start to suspect additional security software I run on it - SpySweeper from Webroot might somehow cause it or Norton AntiVirus or ZoneAlarm firewall, but I don't know for sure (since it live it open 24/7 I would like to have some protection on it)

I was wondering if any tool/plugin exists in or outside of SlimServer which can log the history of SBs connections (in particular if connections was interrupted - when it happen and possible reason).

If not, may be somebody from developers can give an estimate based on SS knowledge - if it's possible to develop at all and how difficult it might be.

May be they already have such a tool but for internal purposes of debugging/testing ?

If so may be it's possible to get it and use it ?
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