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View Full Version : Sudden loss of sound quality



zeroblue
2007-06-30, 07:05
I am new to this so apologies if it shows. I bought my slim Device about 3 months ago and was amazed and pleased at how easy it was to set up! Everything has been running without problems until last week when i returned from a 10 day business trip and now all I can get is a crackly interference like sound over the top of the music. This is the same whether I am connected to my music library via my Slimserver or over the Slim network listening to internet radio. I have swapped channels and even Hi-Fi's and still the same. The signal is strong. Any thoughts, where I go from here, should a reset everything to factory settings and install from fresh? Haven't called the helpline as the only # I have is for the USA and I am in the UK.

Patrick Dixon
2007-06-30, 07:10
On both channels?

'Crackly' might be a cable/connector problem.

zeroblue
2007-07-01, 11:32
Installed firmware upgrade and bingo, sound clear as a bell!!
No wiser but happier.