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View Full Version : FW: wireless connection very intermittent



Peter Michelson
2004-01-03, 23:04
As mentioned below, I am running 5.0.1. Yes, I have connected directly
using ethernet and that works fine.

Looking forward to the results of your efforts to resolve this. Thanks!


>From: Sean Adams <sadams (AT) slimdevices (DOT) com>
>Reply-To: Slim Devices Discussion <discuss (AT) lists (DOT) slimdevices.com>
>To: Slim Devices Discussion <discuss (AT) lists (DOT) slimdevices.com>
>Subject: [slim] FW: wireless connection very intermittent
>Date: Sat, 3 Jan 2004 14:38:07 -0800
>
>
>Peter, are you running 5.0.1, or one of the nightly builds?
>
>Also, can you try testing with ethernet instead of wireless?
>
>The reason I ask is that this seems to be a new issue, and I'm wondering if
>there might be something going on in the most recent firmware/server that
>is causing it to drop the connection even though the network is okay.
>
>I am looking into this with another customer right now so I hope to have an
>answer soon.
>
>On Jan 3, 2004, at 2:34 PM, Peter Michelson wrote:
>
>>Owen,
>>
>>Thanks so much for your reply!
>>
>>I have fiddled with the firewall settings quite a bit and they seem to
>>have little effect. For example, I have disabled mac address filtering
>>and enabled it, specifying the squeezebox mac address. In both cases, I
>>get the same results.
>>
>>I have set virtual server settings for the ip addresses corresponding to
>>both the computer with the slimserver software and the squeezebox itself,
>>permitting all of the relevant ports.
>>
>>DHCP is set up properly and seems to work. Even though symptomatically,
>>it appears to be a weak signal, I think something else is going on here.
>>Has anyone else run into this kind of problem?
>>
>>Thanks again,
>>-P
>>
>>>From: Owen Davis <owen (AT) lmi (DOT) net>
>>>Reply-To: Slim Devices Discussion <discuss (AT) lists (DOT) slimdevices.com>
>>>To: Slim Devices Discussion <discuss (AT) lists (DOT) slimdevices.com>
>>>Subject: [slim] FW: wireless connection very intermittent
>>>Date: Sun, 4 Jan 2004 00:06:25 +0200
>>>
>>>I've had one of the messages you mention, the "lost connection with
>>>server" message. It's happened to me when my server (which is a mac g4
>>>laptop) has gone into sleep mode and also happened when i was running
>>>virtual pc on the mac and my wireless hub which is a sonicwall, thought
>>>my client was spoofing an ip address. (the virtual pc client makes up an
>>>ip address to share the single lan adapter in the mac).
>>>
>>>i'm guessing from the name of your hub ("barricade") that it has a
>>>built-in firewall - you need to be sure that it is open for
>>>communications between your PC and your Squeezebox. check firewall rules
>>>and mac address filtering to ensure that both devices are free to
>>>communicate through the "barricade".
>>>
>>>cheers!
>>>
>>>oh, i'd be interested in any thoughts folks have regarding the behavior
>>>of the Squeezebox when my mac awakens from sleeping. so far i can't find
>>>anyway to reconnect the Squeezebox to my server but to power cycle the
>>>Squeezebox and go through setup again. My Slimp3 used to just find my
>>>server as soon as my mac awoke. Any hints, suggestions, explanations
>>>welcomed.
>>>
>>>owen
>>>
>>>On Jan 3, 2004, at 11:24 PM, Peter Michelson wrote:
>>>
>>>>I thought I would post my ongoing correspondence with slimdevices
>>>>support to see if anyone else has any ideas about how to address this
>>>>issue. I have been able to obtain intermittent signal strength readings
>>>>of 92% when the squeezebox is sitting on the wireless router, and from
>>>>62% to 92% 4 feet away. But even when the signal strength is 92%, it
>>>>only lasts a few seconds and then I get the error message saying it has
>>>>lost contact with the slim server software.
>>>>
>>>>I am at a loss and would be grateful for any ideas. Thanks!
>>>>
>>>>
>>>>>From: Kevin Pearsall <support (AT) slimdevices (DOT) com>
>>>>>To: "Peter Michelson" <pete77r (AT) hotmail (DOT) com>
>>>>>Subject: wireless connection very intermittent
>>>>>Date: Fri, 2 Jan 2004 13:57:35 -0800
>>>>>
>>>>>Peter,
>>>>>
>>>>>You can check the signal strength in Settings -> Information -> Player
>>>>>Information -> Wireless Signal Strength from the player UI.
>>>>>
>>>>>So just get that screen up and try arranging the antenna differently...
>>>>>
>>>>>Regards,
>>>>>Kevin P.
>>>>>
>>>>>On Jan 2, 2004, at 11:44 AM, Peter Michelson wrote:
>>>>>
>>>>>>Hello. Thanks for your reply!
>>>>>>
>>>>>>That is exactly the error message I received ("can't alloc netpages
>>>>>>for dll:4").
>>>>>>
>>>>>>How does one check the wireless signal strength in the player?
>>>>>>
>>>>>>As I mentioned, even if the player is sitting literally on top of the
>>>>>>wireless router, I get the same results. If I put the player
>>>>>>downstairs, it still seems to be able to show the correct time, which
>>>>>>I assume it derives from the server.
>>>>>>
>>>>>>Would it make sense to open up the box and make sure the connect
>>>>>>between the wireless antenna jack and circuit board is intact? Would
>>>>>>that void the warranty?
>>>>>>
>>>>>>Thanks again.
>>>>>>-P
>>>>>>
>>>>>>>From: Kevin Pearsall <support (AT) slimdevices (DOT) com>
>>>>>>>To: "Peter Michelson" <pete77r (AT) hotmail (DOT) com>
>>>>>>>Subject: wireless connection very intermittent
>>>>>>>Date: Fri, 2 Jan 2004 09:42:15 -0800
>>>>>>>
>>>>>>>Peter,
>>>>>>>
>>>>>>>Did it say something like, "can't alloc netpages for dll:4"?
>>>>>>>
>>>>>>>We've seen that particular error in certain configurations when there
>>>>>>>is pretty heavy wireless traffic. It seems to happen when the
>>>>>>>network buffer gets filled before setup is completed. But if you're
>>>>>>>able to connect, I suspect this particular error should not be a
>>>>>>>problem for you.
>>>>>>>
>>>>>>>Regarding the other error message, "lost contact with slim server",
>>>>>>>what I'd recommend doing is checking the wireless signal strength in
>>>>>>>the player. You may be able to boost the signal strength by
>>>>>>>reorienting the antenna on the player. You should be able to
>>>>>>>minimize that message this way...
>>>>>>>
>>>>>>>Regards,
>>>>>>>Kevin P.
>>>>>>>
>>>>>>>On Dec 31, 2003, at 11:57 AM, Peter Michelson wrote:
>>>>>>>
>>>>>>>>Hello. I just received my Squeezebox. No matter what I try, I seem
>>>>>>>>to get a very spotty connection and have yet to hear any music.
>>>>>>>>Here is my
>>>>>>>>configuration:
>>>>>>>>
>>>>>>>>Win2K
>>>>>>>>SMC Barricade Wireless Router with WEP 128-bit encryption enabled
>>>>>>>>SlimServer 5.0.1
>>>>>>>>
>>>>>>>>The main error message I get is:
>>>>>>>>"Problem: Lost contact with Slim Server. Check that the software is
>>>>>>>>running."
>>>>>>>>
>>>>>>>>I have occasionally also gotten a cryptic error message (which I
>>>>>>>>can't
>>>>>>>>remember) with "4" at the end of it.
>>>>>>>>
>>>>>>>>I have had a connection long enough to select a song and play it
>>>>>>>>using the
>>>>>>>>squeezebox, but even though it appears to be playing in the slim
>>>>>>>>server, the
>>>>>>>>time doesn't change on the squeezebox and I usually get the above
>>>>>>>>error
>>>>>>>>message right away.
>>>>>>>>
>>>>>>>>Networking seems to be set up correctly as evidenced by the ability
>>>>>>>>of the
>>>>>>>>squeezebox to obtain an IP address automatically from DHCP
>>>>>>>>(intermittently).
>>>>>>>> Disabling WEP encryption has no effect. The proximity to the
>>>>>>>>wireless
>>>>>>>>router also does not seem to be a factor as I have them sitting
>>>>>>>>right next
>>>>>>>>to each other. The wireless router has no problem communicating
>>>>>>>>with other
>>>>>>>>wireless devices located several rooms away.
>>>>>>>>
>>>>>>>>At first I thought maybe I just got a defective unit with a bad
>>>>>>>>wireless
>>>>>>>>transceiver, but the squeezebox is still able to establish a
>>>>>>>>connection and
>>>>>>>>obtain an IP address from several rooms away.
>>>>>>>>
>>>>>>>>I just tried connecting it directly to the ethernet and that works.
>>>>>>>>However,
>>>>>>>>since it's intended use is in another room far from any ethernet
>>>>>>>>connection,
>>>>>>>>I would like to use the wireless capability. Any suggestions on how
>>>>>>>>to get
>>>>>>>>that working? Thanks!
>>>>>>>>
>>>>>>>>