Warranty replacement of defective SB3 ??

[TorbenGB]

Hi all! One of my SB3's no longer gives audio output on the right (minijack) speaker. I've swapped the SB3 with my portable MP3 player and then it works fine, so it's not the speaker itself. I have no other devices connected, hifi or otherwise, it's just the SB3 and a set of Wharfedale minijack amplified stereo speakers. (So I can't test the RCA out eihter, and it wouldn't help me anyway.)

It must be the SB3 being defective, and I've submitted a support ticket to SlimDevices (actually to the Logitech support system...) and to the vendor (in Germany, Europe).

Can you tell me what I can expect from now on?
Please don't say my chances are "slim"!

[mherger]

Warranty replacement of defective SB3 ??

> It must be the SB3 being defective, and I've submitted a support ticket
> to SlimDevices (actually to the Logitech support system...) and to the
> vendor (in Germany, Europe).
>
> Can you tell me what I can expect from now on?

You've opened a (two?) ticket(s). They will contact you.

--

Michael

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[TorbenGB]

Got an agreement with the vendor - that was a lot quicker than expected