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MikeWynneDub
2006-10-26, 11:03
If Logitech's Harmony remote 'software' is anything to go by, it's going to be an ignominous end for Slim Devices products.

From a professional developer's perspective, it has to rate as the most user-hostile software I've ever encountered from a consumer electronic device.

SlimServer is a model of clarity and usability in comparison.

On a more personal note, being the proud owner of a SB3, I love showing off my niche audio product. If it had 'Logitech' plastered all over it (or even discreetly hidden on the back) it becomes more akin to a 30 bucks webcam.

I would not have bought a Logitech SB3. Logitech make mice (and deeply cr*p remotes) and I would not dream of having any Logitech equipment near my stereo.

But still, good luck to the SD team - I'd take the money and run too.

I'm just glad I got my SB3 before Logitech did.

jncraig
2006-10-26, 11:07
> I would not dream of having any Logitech equipment near my stereo.

So ... the logo on the box is more important than the quality of the
sound coming out of the box?

--


Joe

MikeWynneDub
2006-10-26, 11:15
> I would not dream of having any Logitech equipment near my stereo.

So ... the logo on the box is more important than the quality of the
sound coming out of the box?

--


Joe

Well, it is important...

But the point I was trying to make is, based on my experience of Logitech products, I would not even contemplate buying an 'audio' product from an outfit like Logitech.

JJZolx
2006-10-26, 11:22
> I would not dream of having any Logitech equipment near my stereo.

So ... the logo on the box is more important than the quality of the
sound coming out of the box?
You can hear the sound coming out of the box when it's sitting on the shelf at Wal-Mart?

I hate to admit it, but I too would never have considered a Squeezebox several years ago if it carried a Logitech brand. If the next generation Squeezebox is very high quality, but rebranded with the Logitech logo, I'd purchase it only knowing that it's really a Slim Devices product underneath. Certainly not the other way around.

We're not talking about the logo, but the perception of the company behind that logo. My impression of Logitech is that they make very nice $30 mice. But it's damned hard to screw up a $30 mouse. The rest of their products that I've been exposed to have been universally crap.

Mitch Harding
2006-10-26, 11:22
I feel like if you're not willing to give Slim the benefit of the doubt
here, you'll only be hurting yourself. It remains to be seen how all of
this will turn out.

On 10/26/06, MikeWynneDub <
MikeWynneDub.2garzb1161886801 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
>
> Joe Craig;149967 Wrote:
> > > I would not dream of having any Logitech equipment near my stereo.
> >
> > So ... the logo on the box is more important than the quality of the
> > sound coming out of the box?
> >
> > --
> >
> >
> > Joe
>
> Well, it is important...
>
> But the point I was trying to make is, based on my experience of
> Logitech products, I would not even contemplate buying an 'audio'
> product from an outfit like Logitech.
>
>
> --
> MikeWynneDub
> ------------------------------------------------------------------------
> MikeWynneDub's Profile:
> http://forums.slimdevices.com/member.php?userid=7230
> View this thread: http://forums.slimdevices.com/showthread.php?t=29081
>
>

MikeWynneDub
2006-10-26, 11:28
We're not talking about the logo, but the perception of the company behind that logo. My impression of Logitech is that they make very nice $30 mice. But it's damned hard to screw up a $30 mouse. The rest of their products that I've been exposed to have been universally crap.

My point exactly!

Mitch Harding
2006-10-26, 11:30
I'm curious which of their other products you've tried.

Me, I have a higher-end mouse from them (I forget the cost, probably closer
to $80 than $30), a web cam, and a game controller. I find all three to be
quality products that do exactly what they advertise. I don't know how
their support is, since I've never had to call it.

On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT) forums.slimdevices.com>
wrote:
>
>
> We're not talking about the logo, but the perception of the company
> behind that logo. My impression of Logitech is that they make very
> nice $30 mice. But it's damned hard to screw up a $30 mouse. The rest
> of their products that I've been exposed to have been universally crap.
>

jncraig
2006-10-26, 11:38
> But the point I was trying to make is, based on my experience of
> Logitech products, I would not even contemplate buying an 'audio'
> product from an outfit like Logitech.

Just for the sake of argument ... how much experience did you have
with Slim Devices products before purchasing a product from them?
--


Joe

MikeWynneDub
2006-10-26, 11:46
I'm curious which of their other products you've tried.

On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT) forums.slimdevices.com>
wrote:
>
>
> We're not talking about the logo, but the perception of the company
> behind that logo. My impression of Logitech is that they make very
> nice $30 mice. But it's damned hard to screw up a $30 mouse. The rest
> of their products that I've been exposed to have been universally crap.
>

I've just purchased a Harmony 525 remote - it's not the remote as such (though I've only had it a few days), it's the astonishingly, egregiously BAD software.

I know SlimServer is open source/GPL/whatever but if Logitech's 'developers' get near it then I'd fear the worst...

They're also likely to downgrade components - once a cheap'n'cheerful peripherals purveyor...

CardinalFang
2006-10-26, 11:56
I feel like if you're not willing to give Slim the benefit of the doubt here, you'll only be hurting yourself. It remains to be seen how all of this will turn out.

The point to me is that we all know Slim and it has an certain reputation for high quality sound, but is a bit of a geeky product. LogiTech have another brand image, which is for PC products and some people have good experience of them. We're in the know and we can make wise choices. I bought my device after a lot of research and steered clear of PC solutions - I wanted an audiophile product from a dedicated HiFi specialist, not a global electronics giant with different criteria for success.

Now if I'm an audiophile completely new to networked audio and walk into a store and see a LogiTech product and a Sonos product, I may think "LogiTech do PC peripherals and PC sound is generally awful, so I think I'll take a look at this Sonos (or Sooloos) product, whoever they are".

It may not be fair, but we are loaded with preconceptions about products based on brand and appearance. This often steers purchases towards the familiar and safe option. Slim built up a reputation, changing to LogiTech could throw that away.

Mitch Harding
2006-10-26, 11:58
Why do you think they would do those things when it would likely result in
far fewer sales? Presumably they purchased SD based on their audiophile
reputation. It seems unlikely to me that they would soil it. I'm guessing
they'll leave SD to operate themselves as long as they turn good profits.

On 10/26/06, MikeWynneDub <
MikeWynneDub.2gatdb1161888601 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
>
> Mitch Harding;149981 Wrote:
> > I'm curious which of their other products you've tried.
> >
> > On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT)
> > forums.slimdevices.com>
> > wrote:
> > >
> > >
> > > We're not talking about the logo, but the perception of the company
> > > behind that logo. My impression of Logitech is that they make very
> > > nice $30 mice. But it's damned hard to screw up a $30 mouse. The
> > rest
> > > of their products that I've been exposed to have been universally
> > crap.
> > >
>
> I've just purchased a Harmony 525 remote - it's not the remote as such
> (though I've only had it a few days), it's the astonishingly,
> egregiously BAD software.
>
> I know SlimServer is open source/GPL/whatever but if Logitech's
> 'developers' get near it then I'd fear the worst...
>
> They're also likely to downgrade components - once a cheap'n'cheerful
> peripherals purveyor...
>
>
> --
> MikeWynneDub
> ------------------------------------------------------------------------
> MikeWynneDub's Profile:
> http://forums.slimdevices.com/member.php?userid=7230
> View this thread: http://forums.slimdevices.com/showthread.php?t=29081
>
>

MikeWynneDub
2006-10-26, 12:21
Why do you think they would do those things when it would likely result in
far fewer sales? Presumably they purchased SD based on their audiophile
reputation. It seems unlikely to me that they would soil it. I'm guessing
they'll leave SD to operate themselves as long as they turn good profits.

On 10/26/06, MikeWynneDub <
MikeWynneDub.2gatdb1161888601 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
>
> Mitch Harding;149981 Wrote:
> > I'm curious which of their other products you've tried.
> >
> > On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT)
> > forums.slimdevices.com>
> > wrote:
> > >
> > >
> > > We're not talking about the logo, but the perception of the company
> > > behind that logo. My impression of Logitech is that they make very
> > > nice $30 mice. But it's damned hard to screw up a $30 mouse. The
> > rest
> > > of their products that I've been exposed to have been universally
> > crap.
> > >
>
> I've just purchased a Harmony 525 remote - it's not the remote as such
> (though I've only had it a few days), it's the astonishingly,
> egregiously BAD software.
>
> I know SlimServer is open source/GPL/whatever but if Logitech's
> 'developers' get near it then I'd fear the worst...
>
> They're also likely to downgrade components - once a cheap'n'cheerful
> peripherals purveyor...
>
>
> --
> MikeWynneDub
> ------------------------------------------------------------------------
> MikeWynneDub's Profile:
> http://forums.slimdevices.com/member.php?userid=7230
> View this thread: http://forums.slimdevices.com/showthread.php?t=29081
>
>

I know (and probably most other posters on this forum know) that Slim Devices, SlimServer and SB3/Transporter are an irresistable combo to the more geeky 'audiophile' punter.

There's a certain cachet in being (or at least, thinking that you are) ahead of the curve.

And my experience of personally dealing with SD reinforces that 'select' appeal. They are/were an absolute pleasure to deal with.

I fear all of this will be lost with the move to Logitech.

Logitech felt they had a gap in their portfolio and so casually purchased SD to plug that gap.

And, in my experience, Logitech produce crap products.

Mitch Harding
2006-10-26, 12:29
I guess we'll have to agree to disagree. I don't care if I am a member of a
select club or not, I don't care about the label on the front -- for me, it
is about the music. I'm going to wait and see. I'm happy with the products
I have, and I'm looking forward to seeing what the future brings.

On 10/26/06, MikeWynneDub <
MikeWynneDub.2gauzn1161890701 (AT) no-mx (DOT) forums.slimdevices.com> wrote:
>
>
> Mitch Harding;149999 Wrote:
> > Why do you think they would do those things when it would likely result
> > in
> > far fewer sales? Presumably they purchased SD based on their
> > audiophile
> > reputation. It seems unlikely to me that they would soil it. I'm
> > guessing
> > they'll leave SD to operate themselves as long as they turn good
> > profits.
> >
> > On 10/26/06, MikeWynneDub <
> > MikeWynneDub.2gatdb1161888601 (AT) no-mx (DOT) forums.slimdevices.com>
> > wrote:
> > >
> > >
> > > Mitch Harding;149981 Wrote:
> > > > I'm curious which of their other products you've tried.
> > > >
> > > > On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT)
> > > > forums.slimdevices.com>
> > > > wrote:
> > > > >
> > > > >
> > > > > We're not talking about the logo, but the perception of the
> > company
> > > > > behind that logo. My impression of Logitech is that they make
> > very
> > > > > nice $30 mice. But it's damned hard to screw up a $30 mouse.
> > The
> > > > rest
> > > > > of their products that I've been exposed to have been
> > universally
> > > > crap.
> > > > >
> > >
> > > I've just purchased a Harmony 525 remote - it's not the remote as
> > such
> > > (though I've only had it a few days), it's the astonishingly,
> > > egregiously BAD software.
> > >
> > > I know SlimServer is open source/GPL/whatever but if Logitech's
> > > 'developers' get near it then I'd fear the worst...
> > >
> > > They're also likely to downgrade components - once a
> > cheap'n'cheerful
> > > peripherals purveyor...
> > >
> > >
> > > --
> > > MikeWynneDub
> > >
> > ------------------------------------------------------------------------
> > > MikeWynneDub's Profile:
> > > http://forums.slimdevices.com/member.php?userid=7230
> > > View this thread:
> > http://forums.slimdevices.com/showthread.php?t=29081
> > >
> > >
>
> I know (and probably most other posters on this forum know) that Slim
> Devices, SlimServer and SB3/Transporter are an irresistable combo to
> the more geeky 'audiophile' punter.
>
> There's a certain cachet in being (or at least, thinking that you are)
> ahead of the curve.
>
> And my experience of personally dealing with SD reinforces that
> 'select' appeal. They are/were an absolute pleasure to deal with.
>
> I fear all of this will be lost with the move to Logitech.
>
> Logitech felt they had a gap in their portfolio and so casually
> purchased SD to plug that gap.
>
> And, in my experience, Logitech produce crap products.
>
>
> --
> MikeWynneDub
> ------------------------------------------------------------------------
> MikeWynneDub's Profile:
> http://forums.slimdevices.com/member.php?userid=7230
> View this thread: http://forums.slimdevices.com/showthread.php?t=29081
>
>

jbuccino
2006-10-26, 12:43
I disagree with the statement that Logitech will ruin Slimdevices. In fact the evidence seems to indicate just the opposite.

I was an early adopter of the Harmony product (before their acquisition by Logitech). I thought it was the best universal remote on the market and the software capability (state memory, web programming, Mac compatibility) were a perfect fit for me and my equipment (despite being a small unknown Canadian company). The first new Harmony product after the Logitech acquisition was the 880 which I upgraded to and I like even more. It retained compatibility with my existing equipment and had better ergonomics, a color LCD and rechargeable batteries. The new 1000 looks even more interesting. I don't know if any of this was Logitech's design influence or if it was their ability to stay out of the way of a good engineering team but I don't care. All I know is I have a quality product that does the job. I have never had a problem with the Harmony software and don't consider it to be inferior in any way.

I am also an early adopter of Slimdevices products (hand built Squeezebox, SB2, 2xSB3) and I am *very* satisfied with the product and the software. Given my experience with what happened after Logitech acquired Harmony I am enthusiastic about the future of Slimdevices.

Normally I wouldn't bother replying as everyone is entitled to their opinion but I just felt that the overall tone of the message board since the news of the acquisition has been negative. I wish Slimdevices (and Logitech) much success in their new relationship.

Jon
2006-10-26, 12:49
Sigh ... I promised myself I was going to stay out of the "is the acquisition good or bad" discussion, but I just can't resist.

I am not an audiophile, but I have a fairly extensive CD collection (800 of them), a decent amp and speakers, and 4 Squeezeboxes. When I decided to rip all my CDs and go digital, I hemmed and hawed for months over the Roku or Squeezebox decision (not to mention, all the other lower priced options on the market), primarily because I could see the Roku on the shelf at Best Buy and Circuit City, but had no idea who this "Slim Devices" company was. Just seeing the device in a store increased my confidence (silly, but true). I even considered buying a Roku but powering it with SlimRoku!

I am VERY glad that I made the RIGHT decision and chose the Squeezebox ... but I think I would have made the decision much quicker if the device had some name-recognition ... and I bet there are a lot of others like me. Buying a $300 device online from a company I had never heard of was not very comfortable.

In short, I believe that the Logitech acquisition will open up new markets for the Squeezebox ... and that is a good thing for all of us.

P.S. What finally convinced me to go with the Squeezebox was the Slim Devices Community Forums :-)

MikeWynneDub
2006-10-26, 14:00
Sigh ...

P.S. What finally convinced me to go with the Squeezebox was the Slim Devices Community Forums :-)

Yes, it has to be said - the SD forums rule...

Bring on SB4! - I hope It'll be a knockout...

RiccardoR
2006-10-26, 14:32
I agree totally with jbuccino. Anyone remember the Harmony remotes before the Logitech acquisition? Wich is the direction: better look, new functions, a developing software (Yes, far from being at the best), new products (the 1000) and a relatively lower price (do You know the price of Philips Pronto?!).
So for our Squeezebox? I have some ideas: how many of us wanted a boombox? an amplified SB? a cheaper SB? try to imagine a mix of SB and a Z10 interactive speaker, a mix of SB and a Wireless DJ Music System (with the abitual Logitech price). If the sofware is provided by SlimDevices I can only be happy of this all.
The last but not less important: I'm from Italy (and sorry for my english) where there is'nt an official distributor. Tomorrow I will find my new SB's in every shop that sell Logitech products (and goodbye to shipping & import duties).
Ciao, Riccardo

smc2911
2006-10-26, 14:42
Anyone remember the Harmony remotes before the Logitech acquisition? Wich is the direction: better look, new functions, a developing software (Yes, far from being at the best), new products (the 1000) and a relatively lower price (do You know the price of Philips Pronto?!).Although I was looking at Harmony remotes for a long time, I didn't take the plunge until after the Logitech buyout. I now have the 880 and love the remote but hate the (web-based) software. I'd be curious to know whether the software was different pre-Logitech, or whether Logitech have inherited a painful interface.

Nostromo
2006-10-26, 15:02
Although I was looking at Harmony remotes for a long time, I didn't take the plunge until after the Logitech buyout. I now have the 880 and love the remote but hate the (web-based) software. I'd be curious to know whether the software was different pre-Logitech, or whether Logitech have inherited a painful interface.

Its not like Logitech will scrap SlimServer and use something else. So we already know the software will be fairly good.

Concerning the bad rep Logitech supposedly has, its news to me. AFAIK, their products consistently have good reviews and are warmly recommended. Because you didn't have a good experience with a Logitech product or Logitech service, it doesn't mean your experience was representative, statistically.

And since they're new to the AV world (remotes and PC speakers don't really count), they don't have a rep. They're starting from scratch, in a way. (Just like what Microsoft did with the Xbox. When they launched the Xbox, a lot of naysayers were saying "there's no way they can build a decent console, not like established players like Sony and Nintendo.") And buying Slimdevices, a company with already a good rep, is a good way IMO to jumpstart your AV rep.

jbuccino
2006-10-26, 15:02
smc2911: In my opinion (having used the software both before and after the acquisition) the Harmony software is essentially unchanged. The one major improvement is the web access time - after the acquisition the access was much faster. Before the acquisition it was often unusable.

The only disappointment I have (since the acquisition) is that the Macintosh software has trailed the PC software by a significant amount. This is the issue that is causing me to keep my eyes open for an alternate solution.

Robster
2006-10-26, 15:34
Although I was looking at Harmony remotes for a long time, I didn't take the plunge until after the Logitech buyout. I now have the 880 and love the remote but hate the (web-based) software. I'd be curious to know whether the software was different pre-Logitech, or whether Logitech have inherited a painful interface.

Same here. I've had the 885 for about a week and i'm still tweaking coz I've got a complex system but it's great. The web software is a pain though and having to wait for the download to remote is frustrating but the remote itself is great. Well built and fully customisable.

Good luck to Slim and Logitech.

radish
2006-10-26, 16:19
The Harmony web interface is basically identical to the original pre-Logitech version. They did however just release a new setup application which runs outside of a browser. It looks & feels much nicer although the actual mechanics of how it works are basically unchanged - think of it as a new skin.

totoro
2006-10-26, 17:46
Now if I'm an audiophile completely new to networked audio and walk into a store and see a LogiTech product and a Sonos product, I may think "LogiTech do PC peripherals and PC sound is generally awful, so I think I'll take a look at this Sonos (or Sooloos) product, whoever they are".

It may not be fair, but we are loaded with preconceptions about products based on brand and appearance. This often steers purchases towards the familiar and safe option. Slim built up a reputation, changing to LogiTech could throw that away.

The thing is that the sort of audiophile who hangs out at headfi is a lot more like the target audience, in all likelihood. That demographic has the advantage of actually growing, rather than shrinking (literally dying out). Others have pointed out on other threads that, for these kinds of (mostly younger) hobbyists, some of the high end stuff is kind of a joke, and there's a lot less emphasis on how expensive/cool looking/exclusive/whatever the gear is, and a lot more on how it sounds. For them, logitech won't be a problem.

And, frankly, acting as if the crappy audio that comes with a dell is representative of good computer audio is as silly as acting as if a crappy system from best buy is representative of audio in general.

Pale Blue Ego
2006-10-26, 21:10
As a longtime Pronto owner, I thought the web-based programming of the Harmony was a breeze in comparison. It makes a lot of sense - it's cross-platform, the list of devices is huge, and it keeps a copy of your configuration on the web server. These are all major improvements over the Pronto system.

Steven Moore
2006-10-27, 06:24
I purchased a Harmony 525 from Logitech.
One of the buttons on the remote failed after about 10 mths and Logitech replaced it without any fuss. Their customer service was excellent and I had my new remote within 1 week.
I would still recommend their remotes and I agree the web based software is kind of klunky (remind you of something else?) but it works and the remote works great.

I think the squeezebox is let down by buggy software. When I purchased my sb1 the software was at version 5.4, searching was a pain and and re-scanning took forever. I was expecting an itunes like interface instead I got a browser based interface, not a good start.
6.5 is an improvement but there are still problems as can be seen from the boards, the amount of tag fixing/changing I've had to do in order for slimserver to work properly is very annoying.
People like me who use itunes, which itself is not perfect, wonder why slimserver cannot work in the same way.
No software is bug free but maybe a cash injection from Logitech will allow more programmers to be hired and the software will improve. Perhaps proper applications could be produced and we can get away from the browser interface.
If slimdevices under the Logitech wing can improve their software then I think this will be a good partnership.

P Floding
2006-10-27, 07:01
The point to me is that we all know Slim and it has an certain reputation for high quality sound, but is a bit of a geeky product. LogiTech have another brand image, which is for PC products and some people have good experience of them. We're in the know and we can make wise choices. I bought my device after a lot of research and steered clear of PC solutions - I wanted an audiophile product from a dedicated HiFi specialist, not a global electronics giant with different criteria for success.

Now if I'm an audiophile completely new to networked audio and walk into a store and see a LogiTech product and a Sonos product, I may think "LogiTech do PC peripherals and PC sound is generally awful, so I think I'll take a look at this Sonos (or Sooloos) product, whoever they are".


That's correct!
We already know what Logitech is (reasonably) good at, and it sure as heck is not audio.

This means an SB3 (or derivative) will have to cost about $150 to sell as a Logitech. And that, in turn, might mean a lot when it comes to quality.

Masterbaron
2006-10-27, 07:02
SD and their team should know what logitech stands for and the associated customer perception and experience - if they've done their homework - it's no accident so many people fear this marriage!

if Logitech has any savy at all they will address this issue with a new hi-end division and start off right with an excellent product!

P Floding
2006-10-27, 07:18
I purchased a Harmony 525 from Logitech.
One of the buttons on the remote failed after about 10 mths and Logitech replaced it without any fuss. Their customer service was excellent and I had my new remote within 1 week.
I would still recommend their remotes and I agree the web based software is kind of klunky (remind you of something else?) but it works and the remote works great.

I think the squeezebox is let down by buggy software. When I purchased my sb1 the software was at version 5.4, searching was a pain and and re-scanning took forever. I was expecting an itunes like interface instead I got a browser based interface, not a good start.
6.5 is an improvement but there are still problems as can be seen from the boards, the amount of tag fixing/changing I've had to do in order for slimserver to work properly is very annoying.
People like me who use itunes, which itself is not perfect, wonder why slimserver cannot work in the same way.
No software is bug free but maybe a cash injection from Logitech will allow more programmers to be hired and the software will improve. Perhaps proper applications could be produced and we can get away from the browser interface.
If slimdevices under the Logitech wing can improve their software then I think this will be a good partnership.

Is a browser interface not smart?
How do you use iTunes on your server PC while sitting at your laptop in another room, or even on your PDA or Smartphone?
Answer: You don't.

P Floding
2006-10-27, 07:21
Logitech is a "two rubber feet" company, wheras SD was a "four rubber feet" company. Any company that saves a few cents on their products by using two rubber feet instead of four because "it is just as good" needs to have their bean counters shot! (And that is a lot of companies, with a lot of bean counters to shoot..)

CardinalFang
2006-10-27, 08:29
Is a browser interface not smart?
How do you use iTunes on your server PC while sitting at your laptop in another room, or even on your PDA or Smartphone?
Answer: You don't.

Youy *are* able to play back all of the music on another PC connected to the same network and I believe there are remote control add-ons that allow you to control iTunes from another Mac, but I may be mistaken on that. In any case, Apple's play will be the iTV and their brand will win over many in the market - it's probably one of the reasons Slim decided to bulk up with LogiTech.

A browser interface can be smart, but it's slow because the screen has to be refreshed and all data reloaded and re-interpreted. Ajax helps a bit, but as soon as you move from the page, you're back to a slow refresh. IMO it just looks and feels clunky compared to alternatives like iTunes and Sonos. A good Harmony control can fix this, spending more effort on the web interface won't.

jonheal
2006-10-27, 09:25
Logitech is a "two rubber feet" company, wheras SD was a "four rubber feet" company. Any company that saves a few cents on their products by using two rubber feet instead of four because "it is just as good" needs to have their bean counters shot! (And that is a lot of companies, with a lot of bean counters to shoot..)

Well, the SB is a two "rubber feet" and a "rubber tube" device.

;-)

P Floding
2006-10-27, 09:30
Well, the SB is a two "rubber feet" and a "rubber tube" device.

;-)

Yup, but the tube counts as many rubber feet! ;-) (Infinitely many?)

Nostromo
2006-10-27, 10:16
SD and their team should know what logitech stands for and the associated customer perception and experience - if they've done their homework - it's no accident so many people fear this marriage!

if Logitech has any savy at all they will address this issue with a new hi-end division and start off right with an excellent product!

Well, like I pointed out earlier:


concerning the bad rep Logitech supposedly has, its news to me. AFAIK, their products consistently have good reviews and are warmly recommended. Because you didn't have a good experience with a Logitech product or Logitech service, it doesn't mean your experience was representative, statistically.

jonheal
2006-10-27, 10:27
Yup, but the tube counts as many rubber feet! ;-) (Infinitely many?)
Yes, I think you could chop it up into at least 30 or 40 little feet, making the SB at least 15-20 times better than even the finest two-rubber-feet device!

nelamvr6
2006-10-27, 13:23
I'm curious which of their other products you've tried.

Me, I have a higher-end mouse from them (I forget the cost, probably closer
to $80 than $30), a web cam, and a game controller. I find all three to be
quality products that do exactly what they advertise. I don't know how
their support is, since I've never had to call it.

On 10/26/06, JJZolx <JJZolx.2gas7n1161887103 (AT) no-mx (DOT) forums.slimdevices.com>
wrote:
>
>
> We're not talking about the logo, but the perception of the company
> behind that logo. My impression of Logitech is that they make very
> nice $30 mice. But it's damned hard to screw up a $30 mouse. The rest
> of their products that I've been exposed to have been universally crap.
>



This has been my experience also.

logitech are the only brand of mouse I will use. Period.