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View Full Version : No Connection. Squeezbox. Netgear DG834N.



emkai
2006-09-27, 10:09
I just bought a brand new squeezebox yesterday.

Got it connected to my SSID (eventually - had to set security (WEP) to Open not Auto).

It will not connect to SlimServer nor SqueezeNetwork. I have specified the IP of the Apple Mac SlimServer is installed on (also added port settings into the OSX Firewall - as per instructions). I have entered the t'internet gateway settings manually as per my router too. It just states there's an error as it cannot connect to either.

If the box correctly states it is connected to the network, however it won't connect to either of the above, would i be right in saying that there must be some settings in my router which are stopping it connecting "any further"?

On another note, the squeezebox does not appear in the "Attached Devices" list. Is this normal?

Any help would be greatly appreciated.......

Apple Mac G4 750Mhz
OS 10.3.9
1Gb RAM
Netgear DG834N
-connected to Mac via ethernet
-wireless connection secured by 128bit WEP
Latest version of SlimServer
SqueezeBox v3

kevin
2006-09-27, 10:15
It sounds as if your SB has not actually connected to the network, but thinks it has. This happened sometimes with older firmware versions of the SB2/3. If possible, I'd recommend connecting via wired ethernet and connecting to your SlimServer to perform a firmware upgrade, and then try connecting wirelessly again.

If the unit in question was purchased from a reseller (especially overseas) the likelihood of this solving the problem is very, very high. This is mostly due to the fact that overseas distribution channels are inherently 'laggy' for lack of a better word, and the firmware on your Squeezebox may be out of date.

emkai
2006-09-27, 10:28
Thanx for the quick reply!

I bought the box from a UK broadband equipment online shop.

I'm currently not at home, but when looking through the "view current settings" section last night it showed firmware version as 48 & the wireless connection was fluctuating between 75% & 85%??

Does that make any sense in relation to my problem?

I will happily see if updating the firmware will work, but just thought i'd throw these points in too!!!

kevin
2006-09-27, 10:34
Thanx for the quick reply!

I bought the box from a UK broadband equipment online shop.

I'm currently not at home, but when looking through the "view current settings" section last night it showed firmware version as 48 & the wireless connection was fluctuating between 75% & 85%??

Does that make any sense in relation to my problem?

I will happily see if updating the firmware will work, but just thought i'd throw these points in too!!!

The current firmware version for SB2/3 is 64 and there have been quite a number of bug fixes since firmware 48... I don't know off the top of my head whether any of them relate to your DG834N, but in any case, this would definitely be the first thing to address.

Regarding the signal strength, the actual value of the signal strength doesn't really matter that much in most cases, but if it's bouncing around wildly that usually means you are experiencing RFI (possibly from 2.4GHz cordless phones, microwave ovens, or overlapping wireless networks). If this is the case, please see this guide:
http://faq.slimdevices.com/index.php?action=artikel&cat=2&id=91

Oh, one other thing. Under view current settings, make sure that the MAC address shown there matches the one printed on the label on the bottom of the unit. If it doesn't, you can press the right arrow on the remote to change it back to the factory assigned number.

emkai
2006-09-27, 10:36
Thanks Kevin.

I'll give it a go tomorrow night and will post if it works, just in case anyone else has a similar problem.

Thanx..........

CardinalFang
2006-09-27, 11:35
Thanks Kevin.
I'll give it a go tomorrow night and will post if it works, just in case anyone else has a similar problem.


You can read the MAC address from the back of the Squeezebox and enter it manually into the allowed devices table on the Netgear admin pages. I did this for my Squeezebox and a PSP when I was only allowing certain devices to connect. I've since changed to a BT Home Hub to get higher download speeds, so that's all from memory.

Paul

bonze
2006-09-27, 12:37
I also have the DG834N and find that the SB is not happy if the wireless mode is set to anything but 'g & b'.
The SB will connect for a few seconds then drop, then connect, drop etc. etc.

Try changing the mode to 'lowest' values.

I'm sure it is a problem with the router rather than the SB :)