PDA

View Full Version : Reconditioned kit?



marrow
2006-08-31, 07:52
Hi,

This may see trivial but i've just recieved my first squeezebox today today, i've taken it out of the box (all excited) and to be honest it looks like it is a reconditioned model with little scratches all over the unit and the remote.

Has anyone else had a similar experience?

Thanks

Ben Sandee
2006-08-31, 08:17
On 8/31/06, marrow <marrow.2det5n1157036101 (AT) no-mx (DOT) forums.slimdevices.com>
wrote:
>
>
> This may see trivial but i've just recieved my first squeezebox today
> today, i've taken it out of the box (all excited) and to be honest it
> looks like it is a reconditioned model with little scratches all over
> the unit and the remote.


Did you purchase from a reseller or through SlimDevices directly? Did the
remote have the plastic film on it between the buttons?

Ben

Ross L
2006-08-31, 11:35
If you ordered this from us and it appears scratched please call us.

marrow
2006-09-01, 01:19
I was sent a mail very quickly by the team and it looks better after a bit of buffing.

Thanks for your help.

Ross L
2006-09-01, 15:50
Thanks for your understanding. The remote control's protective plastic is difficult to remove and can be confusing.

Anyhow, should you decide that the scratches are not tolerable let support know and we'll replace the parts you're not happy with.