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View Full Version : Songs out of order, albums misread, etc., v. 6.2.2



highdudgeon
2006-01-01, 15:19
This is a x-post, but I'm really in a fit about this. Here goes:


I'm having a problem since "upgrading" to 6.2.2. Here it is:

Albums I have scanned in now show up with songs in random order. In some case, not all songs appear.

Yes, I have rechecked tag names. Yes, I have reset the iTunes path back and forth and created a new iTunes library. No change.

One is particularly frustrating: searched by artist, it shows the album and then only one song. Search by album, it shows all songs, but the songs out of order. How crazy lame is that?

I have done multiple clear and rescans. Of course, Slimserver is not smart enough to provide a progress bar or completion note (at least not on a Mac) -- downsides to this web based system, which I have grown to dislike. I've tried letting it scan for half an hour, for a full hour, and even overnight.

No changes.

Smacks of a nasty bug. Ideas?

Robin Bowes
2006-01-01, 15:50
highdudgeon said the following on 01/01/2006 22:19:
> This is a x-post, but I'm really in a fit about this. Here goes:
>
>
> I'm having a problem since "upgrading" to 6.2.2. Here it is:
>
> Albums I have scanned in now show up with songs in random order. In
> some case, not all songs appear.
>
> Yes, I have rechecked tag names. Yes, I have reset the iTunes path
> back and forth and created a new iTunes library. No change.
>
> One is particularly frustrating: searched by artist, it shows the album
> and then only one song. Search by album, it shows all songs, but the
> songs out of order. How crazy lame is that?
>
> I have done multiple clear and rescans. Of course, Slimserver is not
> smart enough to provide a progress bar or completion note (at least not
> on a Mac) -- downsides to this web based system, which I have grown to
> dislike. I've tried letting it scan for half an hour, for a full hour,
> and even overnight.
>
> No changes.
>
> Smacks of a nasty bug. Ideas?

Where do they show up in random order? If it's in the "Now Playing"
playlist, you haven't got Shuffle turned on, have you?

R.

Ben Sandee
2006-01-01, 16:24
On 1/1/06, highdudgeon <highdudgeon.20z8fb (AT) no-mx (DOT) forums.slimdevices.com>
wrote:
>
>
> This is a x-post, but I'm really in a fit about this. Here goes:
>
>
> I'm having a problem since "upgrading" to 6.2.2. Here it is:


I love it! That is such a coy remark... "upgrading". Especially the second
time around -- it really didn't lose any of its magic. For those unable to
catch the subtle nuances in your post I believe what you are saying is that
while you chose to upgrade the software, you have actually encountered a
problem and feel that it was a downgrade in functionality. Classic! I
think you'll find that this sort of sarcastic jab goes over well here,
particularly when aimed at our hosts, SlimDevices. You are sure to get the
best possible service now. Bravo!

highdudgeon
2006-01-01, 17:33
Geez, I dunno. After almost twenty years in the IT industry, I'm somewhat used to encountering bugs. Quite often, in case you have been living in a cave, major releases are so replete with bugs that developers have to play catch-up on bug fixes until the next release. Sometimes, significant bugs are not found until a large number of users have beaten on the software from a variety of angles. I worked for Microsoft. I know. Exasperating bugs are not the end of the world; just of people's patience.

Was this a criticism? Are you kidding? Personally, I happen to think the the folks at Slim Devices -- and I've spoken with quite a few of them -- are amongst the best out there. They are patient, considerate to a fault, almost, they know what they're doing, and they put customer service in the first place. I'm pretty confident that, between them and this forum, a solution will emerge.

And, meanwhile, have I been a bit frustrated? You bet.

So, kindly, keep you inane, holier-than-thou commentary to yourself. Surely you need to catch up on your ninth grade geometry, or whatever other homework you have due for after the holidays.

highdudgeon
2006-01-01, 17:38
No, shuffle mode isn't one. The order is flat-out scrambled. I've done everything, down to killing my iTunes library, resetting the file paths, checking tags, turning off the server and re-importing the files, then rescaning, etc.

Incidentally, the albums in question are in the "compilations" subfolder -- if that is at all relevant.

dancurranjr
2006-01-01, 18:58
Saw the same thing right around Christmas. 2005 was only listing about 10 CDs all of the sudden. I deleted the database file and had the system re-read - partial success. Ended up deleting the DB and installing the nightly builds a few nights in a row. THe current one I have seems to have corrected the problem.

Not sure EXACTLY what fixed it:
Deleted DB, Stop ands Restart Server so it reindexes
Installed nightly build
Manually told server to "Reindex From Scratch"

Good Luck!

Michaelwagner
2006-01-01, 20:03
Because this is a cross-post, you should probably read the things I wrote in the other post about missing files.

About showing files out of order, I notice this with some compilations. It shows the files in alphabetical order by artist in the browse pane on the left. However, they get queued to the player in album order.

I'm not sure why this is, whether it's an option that got turned on by mistake or on purpose, or whether it's a bug. However, maybe someone else reading this will recognize what's happened and speak up.

highdudgeon
2006-01-01, 23:50
Interesting -- that's what I noticed, too.

For instance, if I browse to the album, the songs are out of order. They play out of order, too. In the Web interface, the songs are out of order.

However, when I switch over to Now Playing, the songs are displayed IN order and can be played as such.

Pretty annoying.

Michaelwagner
2006-01-02, 07:18
Hmm...for me they display in the left pane of the web UI out of order, but when queued to play, they play in the correct order.

I'm going to go ahead and create a bug report for the out of order display of songs in collections, because that's the only thing I can reproduce at this point. I know it's not the only problem, but it's the first one I can get my hands on.

Michaelwagner
2006-01-02, 07:28
Bug report created
http://bugs.slimdevices.com/show_bug.cgi?id=2776

You may wish to add yourselves to the CC list to keep informed of the progress of fixing the bug

highdudgeon
2006-01-02, 09:17
Thanks, Michael!

highdudgeon
2006-01-02, 10:42
Actually -- things got more complicated. I scanned again and, lo and behold, Slim Server now tells me that I have one album by two artists. Scanned again and same result.

Help.

Michaelwagner
2006-01-02, 10:55
I assume one of the artists is "no artist".

Who is the other one?

highdudgeon
2006-01-02, 13:14
John Scofield and Pat Smith.

This is getting irritating.

Michaelwagner
2006-01-02, 13:23
Oh, wait a minute.

A new feature was added recently that a single album can have more than one contributing artist and they are both shown.

Are you saying that in your whole library there is only one album and 2 artists?

Or are you saying that there is one album with 2 artists?

kdf
2006-01-02, 13:35
On 2-Jan-06, at 12:14 PM, highdudgeon wrote:

>
> John Scofield and Pat Smith.
>
> This is getting irritating.
>
yes, understandable. Was there something in particular that had you go
from 6.2.1 to the nightly builds?

I suspect that there is something wrong in the latest nightly. Going
back to the boxing day build does seem to be better. I'm currently
doing a regression and rescan through daily updates to see if I can
locate where the ordering goes wrong. The code is most certainly
requesting track order, just not getting it. The missing albums seems
to be very recent (within a few days). Unfortunately, while it is
quick access to fixed problems, there are occasional difficulties with
nightly builds. 6.2.2 has been pretty good, but I'm thinking that a
couple problems have worked themselves into the mix. I use 6.5 code
myself, since I'm usually playing with patches and custom stuff all the
time. if it is any value to you, it does appear to be working with
compilation track orders and the full album list. I guess some merged
working code from 6.5 is causing some funny behaviour with 6.2 at the
moment.

Please try to be patient. I'm not expecting that I can fix one like
this, but I can probably isolate which change(s) are the cause.

-kdf

kdf
2006-01-02, 14:08
ok, the missing albums problem has been found and Dan has put in a fix. If you are using subversion, you can update to 5504. if not, the Jan 3 nightly build should correct this with a rescan. Still trying to lock down the track order problem :)
-kdf

kdf
2006-01-02, 16:03
Hi,

I think it's nailed now. After tracking down the cause, and getting a few pointers from Dan on what to tweak, svn 5505 and the Jan 3 nightly should now show the correct order (it is for me at least).

Please update your svn or download the next nightly and let us know how it goes.

thanks
-kdf

Michaelwagner
2006-01-02, 16:52
How do we tell what the "next" nightly will be?

IOW is there a closing time? All fixes up to 11PM PST go into the nightly? Or something like that?

Dan Sully
2006-01-02, 17:07
* Michaelwagner shaped the electrons to say...

>How do we tell what the "next" nightly will be?
>
>IOW is there a closing time? All fixes up to 11PM PST go into the
>nightly? Or something like that?

The builds start at 01:00 US/Pacific - that's 09:00 GMT.

So anything that's in by 01:00 will be included in the build.

-D
--
Sir, are you classified as human?
Uhh, negative, I am a meat popsicle.

highdudgeon
2006-01-02, 17:52
Dan,

Are you talking about the new 6.5 build? I moved to that, and THAT's when I started having this problem with Slimserver not reading my iTunes library.

In fact, I just tried it -- it shuts off rescanning in a few seconds.

Dan Sully
2006-01-02, 18:15
* highdudgeon shaped the electrons to say...

>Are you talking about the new 6.5 build? I moved to that, and THAT's
>when I started having this problem with Slimserver not reading my
>iTunes library.
>
>In fact, I just tried it -- it shuts off rescanning in a few seconds.

6.5 is considered experimental.

I suggest that you move back to 6.2.1, or if you have a bug that is fixed in
the 6.2.2 nightlies, that build.


However - I am also curious to know what the iTunes issue you are having
under 6.5 is. What does the event viewer say?

-D
--
<phone> i am a sausage fan

highdudgeon
2006-01-02, 20:51
I tried regressing, but that was a flop. I couldn't get the previous version to work (unless there are files to be deleted that I am unaware of. I am a Mac user, incidentally). However, I know what's happening (not with the random mix; just the one song thing). Here goes:

I was clearing out my iTunes library file (again) and reseting the path (again) and noticed this:

The reason Slimserver scans quickly, stops, and gives me one song...is that, for some reason, there is one song from one recently scanned album in the "main" iTunes music folder.

This is a problem, because ALL of my music is on an external hard drive. Slimserver, for some reason, is no longer picking up on that fact.

It begs the reason, of course, of why iTunes imported one song into the wrong directory...

I can't believe this is becoming so complicated.

dean
2006-01-02, 21:54
This is under 6.5, right?

What does SlimServer say under Server Settings -> iTunes -> iTunes
Music Library folder and .xml location?

If you are running SlimServer and iTunes on the same computer these
last two should be blank with 6.5.

What does iTunes say under Preferences -> Advanced -> General ->
iTunes Music Folder Location?




On Jan 2, 2006, at 7:51 PM, highdudgeon wrote:

>
> I tried regressing, but that was a flop. I couldn't get the previous
> version to work (unless there are files to be deleted that I am
> unaware
> of. I am a Mac user, incidentally). However, I know what's happening
> (not with the random mix; just the one song thing). Here goes:
>
> I was clearing out my iTunes library file (again) and reseting the
> path
> (again) and noticed this:
>
> The reason Slimserver scans quickly, stops, and gives me one song...is
> that, for some reason, there is one song from one recently scanned
> album in the "main" iTunes music folder.
>
> This is a problem, because ALL of my music is on an external hard
> drive. Slimserver, for some reason, is no longer picking up on that
> fact.
>
> It begs the reason, of course, of why iTunes imported one song into
> the
> wrong directory...
>
> I can't believe this is becoming so complicated.
>
>
> --
> highdudgeon
> ----------------------------------------------------------------------
> --
> highdudgeon's Profile: http://forums.slimdevices.com/member.php?
> userid=2195
> View this thread: http://forums.slimdevices.com/showthread.php?t=19622
>
>

kdf
2006-01-02, 23:07
On 2-Jan-06, at 7:51 PM, highdudgeon wrote:

>
> This is a problem, because ALL of my music is on an external hard
> drive. Slimserver, for some reason, is no longer picking up on that
> fact.
>
maybe, or the permissions aren't right somewhere. Server might see the
xml, but be unable to access the song files. Possible even that it
might not see the xml file.

> It begs the reason, of course, of why iTunes imported one song into the
> wrong directory...
>
> I can't believe this is becoming so complicated.
>
believe it or not, it usually isn't.

try this from the Terminal application:
/Library/PreferencePanes/SlimServer.prefPane/Contents/server/
slimserver.pl --d_itunes

The console messages will tell show you what the server is trying to do
to get to the itunes info.

I can't suggest much more than that, since I don't use itunes. The log
may give you clues, or you can post it here for advice.

This is still 6.5 right?

-kdf

Neil Cameron
2006-01-03, 02:29
Do you have some songs in iTunes unticked?
I know that there is a setting in Slimserver to 'ignore' such ticks; but it
never worked for me. I always got inaccurate scans until I just gave in and
ticked all iTunes songs and now it always works - worth a try...
I reckon it's a bug.
--
Neil


"highdudgeon"
<highdudgeon.20z8fb (AT) no-mx (DOT) forums.slimdevices.com>
wrote in message news:highdudgeon.20z8fb (AT) no-mx (DOT) forums.slimdevices.com...
>
> This is a x-post, but I'm really in a fit about this. Here goes:
>
>
> I'm having a problem since "upgrading" to 6.2.2. Here it is:
>
> Albums I have scanned in now show up with songs in random order. In
> some case, not all songs appear.
>
> Yes, I have rechecked tag names. Yes, I have reset the iTunes path
> back and forth and created a new iTunes library. No change.
>
> One is particularly frustrating: searched by artist, it shows the album
> and then only one song. Search by album, it shows all songs, but the
> songs out of order. How crazy lame is that?
>
> I have done multiple clear and rescans. Of course, Slimserver is not
> smart enough to provide a progress bar or completion note (at least not
> on a Mac) -- downsides to this web based system, which I have grown to
> dislike. I've tried letting it scan for half an hour, for a full hour,
> and even overnight.
>
> No changes.
>
> Smacks of a nasty bug. Ideas?
>
>
> --
> highdudgeon
> ------------------------------------------------------------------------
> highdudgeon's Profile:
> http://forums.slimdevices.com/member.php?userid=2195
> View this thread: http://forums.slimdevices.com/showthread.php?t=19622

JohnH
2006-01-03, 12:57
I also have seen random order on some albums. On these I noticed that some of the songs had a disk tag set to 1. Sure enough the songs with disk set to 1 where listed last. No idea why some are set to 1 while others in same album have no entry.
When I looked at the tags disk was not set on any of the songs. Forcing all songs to be disk =1 made the order correct.

Michaelwagner
2006-01-03, 13:18
some of the songs had a disk tag set to 1.
What do you mean by a "disk tag"?

JohnH
2006-01-03, 14:13
What do you mean by a "disk tag"?
Navigate on Slimserver to view Song Details
Disc: 1
this was shown for some songs which forced them to be at the end of the list regardless of the track number.

Michaelwagner
2006-01-03, 17:25
Interesting ... I wonder where that came from... My multi-disc compilations don't have such a tag.

Dan Sully
2006-01-07, 14:33
* ajmitchell shaped the electrons to say...

>I am happy to forward the files.

Please email me the file with the accented character.

dan | at | slimdevices.com

Thanks.

-D
--
<weezyl> $6.66: The Value Meal of the Beast.