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View Full Version : New SB2 owner is getting a bit worried



mark sayers
2005-04-05, 08:15
Don't worry! I have a SB1 and have never had a problem that hasn't been
fixed with an upgrade in the software.

You have bought an amazing piece of kit and won't be disappointed.

As far delivery in the UK, we seemed to be deemed as NOT IMPORTANT.

Which is a shame as i think we support Slimdevices really well in the
UK and this list shows that. I think we have seen about 2 wired SB2s
this side of the pond, which personally i think is totally
unacceptable, but what can you do? I appreciate they are a small
company, but and have back orders but buying direct is not an option
with the duty, so they should make more of an effort to get models to
their distributors, especially those that strongly champion their
products - go on MultiTask....

So sort it out boys, i want mine NOW


Mark

seanadams
2005-04-05, 09:31
>
> As far delivery in the UK, we seemed to be deemed as NOT IMPORTANT.

Not true.

Nearly half our sales are in Europe, with most of that being in the UK.
We take the UK as seriously as domestic sales, or anywhere else.

We have always shipped direct to anywhere in the world since day 1, and
we now have over a dozen dealers in the UK.

Right now Squeezebox2 supplies are limited because we're just beginning
shipment. However, within a week we expect to be mostly caught up, and
our reseller channels stocked. The customs agents and 5000 miles
between here and there mean it takes a few more days for things to get
through.

The first people to receive Squeezebox2 were customers who had ordered
Squeezebox1 while it was out of stock (before the announcement). Their
orders were automatically upgraded to SB2 and were the first to ship.
We are now shipping Squeezebox2 to those who pre-ordered since then,
including resellers.

Also BTW I grew up in Gloucestershire, and Patrick (our VP of sales) is
from France. We are well aware that Europe exists. :)

Please sit tight a few more days. Thanks,

Sean