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Phillip Kerman
2005-04-04, 09:40
> I've worked with and sold much buggier products than this
> one, lighten
> up folks. You're getting what you paid for and a lot more.
> Bugs are part
> of the territory.


First, I don't I agree with this statement. The general acceptance people
have for buggy software has serious long-term costs to productivity. I do
think I'm getting what I paid for because Slim stands behind the product and
constantly fixes issues that arise.

The second thing I disagree with, however, is that people complaining need
to lighten up. In fact, the complaints are helpful. If everyone just
returned their units this wouldn't help anything. At least my complaints are
intended to get closer to a better product.

Thanks,
Phillip