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Jason
2004-12-23, 19:45
Maybe you'd be amazed to know that web forums work very well for most small
electronic products like the Squeezebox.

Every other MP3 player I own has a forum and finding information is very
easy, a quick search finds virtually anything one would want to know.

I visit forums when I need information, or if I'm feeling like helping out
in answering some questions. It's far preferable to having to sign up on an
email distribution list and be spammed with over 100 emails a day.

I regularly visit forums for;

Rio Karma
Phatnoise Phatbox
Apple iPod

And gee, Roku has a forum too. Seems to get quite a bit of traffic too... I
wonder how many potential Squeezebox customers have slipped through the
cracks because something like this does not already exist for the
Squeezebox.



-----Original Message-----
From: discuss-bounces (AT) lists (DOT) slimdevices.com
[mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of Philip Meyer
Sent: Thursday, December 23, 2004 5:45 PM
To: Slim Devices Discussion
Subject: [slim] Web forum (again)

>If I have a problem or question about the Squeezebox I want to go to
>forums.slimdevices.com and do a search or post a question. I make use
>of numerous other product forums like that. I may not visit one for
>several months, then I undertake a new project, run into a problem, or
>have a simple question and will visit the forums for a couple days or
>weeks.
>
If everyone does this, then there may be a problem, as there would be lots
of posts asking questions, and not many people responding to them.

To me, this is not much different to a user searching a FAQ website, posting
a support email directly to Slim Devices, and getting a response. SD might
then decide to update the FAQ.

This mailing list is called "discuss" - it is not "support". It needs
active participants in order to discuss things.

Phil

Jack Coates
2004-12-23, 20:14
Jason wrote:
> Maybe you'd be amazed to know that web forums work very well for most small
> electronic products like the Squeezebox.
....

I'm sorry, you seem to have missed that this argument is over now. Feel
free to argue about audiophile issues, or the up-and-coming "does Roku
suck or rock?"

--
Jack at Monkeynoodle dot Org: It's a Scientific Venture...
Riding the Emergency Third Rail Power Trip since 1996!

Philip Meyer
2004-12-24, 02:20
>I'm sorry, you seem to have missed that this argument is over now.
>
The forum interface is not live yet...