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View Full Version : Squeezebox DOA



Bart Maguire
2004-12-18, 09:14
The behaviour of the Squeezebox does not quite match what is
described on page 5 in the manual.
After it displays "Welcome to Squeezebox. (To begin setup, press the
right arrow.)" the manual says you need to press the right button to go
onto the next screen, my Squeezebox just jumps straight to the next
screen.
I have tried it with my wired and with my wireless network, same
results.


>straight home to try it. I plug it in, it displays "SlimDevices", then it
>displays "Welcome to Squeezebox, Free your Music", then it displays
a
>message telling me to use the up and down buttons to navigate and
>the right to go on. Then it displays a set-up networking screen - but it
>never goes any further. (this all happens without me touching
anything
>on the remote - is that the expected behaviour?)
>
>Sounds about right and fits the description on page 5 of the manual.
You
>don't say if you have pressed the right arrow button on the remote
when "Set
>up networking" is displayed. If you have then I guess you might have
a
>problematic device needing direct support from Slim Devices.
Otherwise,
>just follow the steps in the manual.

------- End of forwarded message -------

Jack Coates
2004-12-18, 09:58
Bart Maguire wrote:
> The behaviour of the Squeezebox does not quite match what is
> described on page 5 in the manual.
> After it displays "Welcome to Squeezebox. (To begin setup, press the
> right arrow.)" the manual says you need to press the right button to go
> onto the next screen, my Squeezebox just jumps straight to the next
> screen.
> I have tried it with my wired and with my wireless network, same
> results.
>
>

Where's DHCP service coming from on your network? I wonder if there is
something confusing it, like two DHCP servers.

I usually turn straight to a network sniffer when trying to troubleshoot
this sort of thing. If you have a Mac OSX or Linux box, you can simply
open a terminal and use "sudo tcpdump -i [the interface] -n port udp 53"
to see what's going on with DHCP. If you have Windows or Linux, you can
install Ethereal and get a more comfortable interface to the same stuff.

Here's a link to a Ethereal package I built for work that takes care of
WinPCap for you: http://www.monkeynoodle.org/tmp/ethereal.exe

Alternatively, you can go to http://www.ethereal.com/ and follow the
links to install WinPCap first, then Ethereal.

What you're looking for is DHCP queries from the Squeezebox, answered by
DHCP offers from your DHCP server. If we find that it's not even getting
an address, that would point to a network problem or possibly a DOA device.

--
Jack at Monkeynoodle dot Org: It's a Scientific Venture...
Riding the Emergency Third Rail Power Trip since 1996!