PDA

View Full Version : Please help me get internet access back on XP !



swayzak
2013-12-24, 01:58
Hi

I have Win XP SP3 on Asus P5K-E/WIFI-AP m/board with Intel E8400 & 4 GB DDR 800.

Yesterday I used Windows Update (as usual) to download latest updates - both critical & optional).

Since then I can get no internet whatsoever ! All browsers just give non-connected screens.

The WiFi network icon appears to show full connection (including internet), but there is no real internet connection.

Ethernet is normally disabled on this machine (& I note that one of the hardware updates was an Ethernet driver).

I've tried repairing the connection but this doesn't help.

Any ideas ?


Thanks

kidstypike
2013-12-24, 02:56
Hi

I have Win XP SP3 on Asus P5K-E/WIFI-AP m/board with Intel E8400 & 4 GB DDR 800.

Yesterday I used Windows Update (as usual) to download latest updates - both critical & optional).

Since then I can get no internet whatsoever ! All browsers just give non-connected screens.

The WiFi network icon appears to show full connection (including internet), but there is no real internet connection.

Ethernet is normally disabled on this machine (& I note that one of the hardware updates was an Ethernet driver).

I've tried repairing the connection but this doesn't help.

Any ideas ?


Thanks

First thing I'd try would be a "System Restore" to a Restore point before the updates were installed.

swayzak
2013-12-24, 03:09
First thing I'd try would be a "System Restore" to a Restore point before the updates were installed.

Thanks

Unfortunately SR is disabled on this particular PC (it's my music studio PC).

Maybe I should try uninstalling those updates ?

I have an imaged partition which I can revert back to - but this would be the last resort as it's quite old & would require numerous software updates / installations to bring up-to-date.

toby10
2013-12-24, 03:20
Tried the Repair Connection option? Just right click the little computer terminal in your System Tray (lower right). Router reboot?
I'm on XP SP3 with all updates and it's working fine.

Browny
2013-12-24, 03:51
Had this years ago where a Windows Update caused an issue with my AVG antivirus. Similar issue where the PC couldn't "see" the internet.

You may want to try removing AV/Firewall software and see if it helps....

swayzak
2013-12-24, 03:52
Tried the Repair Connection option? Just right click the little computer terminal in your System Tray (lower right). Router reboot?
I'm on XP SP3 with all updates and it's working fine.

Yes, tried repair (see original post). No joy. Also router reboot. One other thing I could try is whether wired ethernet connection works I suppose..

What causes connection to appear fine, but no internet ??

I have a bad feeling that this is going to be a sod to sort out.. :(

reinholdk
2013-12-24, 04:02
Yes, try wired connection first to make sure it's not the router. Do you have other devices that work fine through the router?
Other things to try:
- reboot into safe mode and see whether wifi works there
- try to download and install a wifi driver from your manufacturer.

swayzak
2013-12-24, 04:09
Yes, try wired connection first to make sure it's not the router. Do you have other devices that work fine through the router?
Other things to try:
- reboot into safe mode and see whether wifi works there
- try to download and install a wifi driver from your manufacturer.

Yes everything else works fine.

Definitely specific to this PC or it's interaction with router..

Mnyb
2013-12-24, 04:37
Properties of the wi-fi adapter especially tcpip ipV4 or what was it's name .

A cmd window and use ipconfig /all to what's up . Do you have an IP at all if not try ipconfig /release then ipconfig /renew ?

My syntax may be a bit off have no win machine near me at the moment .

bpa
2013-12-24, 04:39
Possibly gateway ip address has not been set up.

Run ipconfig in a command prompt window and look at interface subnet mask and gateway address and see if they are sensible.

If unsure how to read it - copy the output to a file (e.g. ipconfig >output.txt ) and attach it to a post

Mnyb
2013-12-24, 04:39
Try to ping your router with cmd window .

But ipconfig should tell you basics such that if have a DNS etc .

swayzak
2013-12-24, 04:45
Thanks again all

Will try after Xmas & get back to you !

w3wilkes
2013-12-24, 10:34
I had a issue once with a XP machine that I tried everything on and no matter what I did I could not get the network to connect. In doing some searching I found a utility that does a full reset of the Winsock registry settings and it fixed the problem. I did have to set up the network again, but it was no big deal.
http://www.softpedia.com/get/System/OS-Enhancements/WinSock-XP-Fix.shtml

swayzak
2013-12-26, 11:51
Brilliant. That worked a treat !

Thanks