Received my new SB Radio today. While powering on, I noticed two white vertical lines running across the screen on each side, and one horizontal red lines running across horizontally across the middle.
Finished powering up, register/configure, and it appears to be a defect in the screen.
Ordered from amazon and the package appears to be perfect. Doesn't logitech test these things at the factory??
Results 1 to 3 of 3
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2012-08-15, 18:08 #1Member
- Join Date
- Jan 2009
- Posts
- 37
received new SB Radio with defective screen
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2012-08-16, 05:42 #2Senior Member
- Join Date
- May 2008
- Location
- United States
- Posts
- 8,170
Odd things can happen, even with testing. had something similar happen with a touch out of the blue after a few months of use. They replaced immediately. And amazon makes it even easier to return in my experience.
Location 1: VortexBox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
Office: Win7(64) > LMS 7.7.2 > SqueezePlay
Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
Controllers: iPhone4S (iPeng), iPad2 (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify
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2012-08-16, 10:13 #3Senior Member
- Join Date
- Jun 2010
- Location
- California, USA
- Posts
- 155
Amazon will send you a new one right a way. You have to send the defective one back within a month (from the date exchange approval). Logitech will not send you the replacement until they receive the one you send back.
Edit: Many (including me) have the following display issue for the new radio.
http://forums.slimdevices.com/showth...hlight=display
http://forums.slimdevices.com/showth...hlight=displayLast edited by ply3908; 2012-08-16 at 10:18.
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