Squeezebox Radio refuses to upgrade (downgrade) firmware

[ply3908]

I'm assuming you are limiting yourself to 7.6.1 for a reason? WD NAS has no current 7.7.2 install pkg? Dunno. If you were running the latest release version of LMS 7.7.2 this update prompt would not be an issue because both your LMS and MySB.com would be the same version (therefore, no upgrade prompt).

One last thing to try is downloading your 7.6.1 version but for a your PC/Mac, install it, connect Radio to it, now try updating (downgrading) to that LMS 7.6.1.
All previous LMS versions are here: http://downloads.slimdevices.com/

The 7.7.2 Debian Package works for WD Live NAS. But I am sure that My Radios have newer firmware than my LMS before I update my LMS from 7.6.2 to 7.7.2 without seeing the prompt for SW update when they switch betweenMySB.com and LMS. Don't remember what I did to prevent the update prompt.

[toby10]

The 7.7.2 Debian Package works for WD Live NAS. But I am sure that My Radios have newer firmware than my LMS before I update my LMS from 7.6.2 to 7.7.2 without seeing the prompt for SW update when they switch betweenMySB.com and LMS. Don't remember what I did to prevent the update prompt.

You can't prevent the update prompt, other than the player not needing an update. You can dismiss the prompt by hitting the Home button.

[spamandy]

Thanks everyone for the suggestions. I never managed to get my radio to update itself to any version. The closest I got was after a factory reset it got to around 40% downloading an update and then crashed and restarted itself with a 'sorry your device had to restart after a system error'.

I ended up installing LMS 7.7.1 (same as what's on the problem radio) on my NAS, so at least it doesn't keep pestering for updates now. Everything else seems to work fine, so I guess I'll just have to stick to this version from now on...

[spamandy]

You can't prevent the update prompt, other than the player not needing an update. You can dismiss the prompt by hitting the Home button.

Actually, when I was prompted for update after booting hitting 'home' wouldn't work. From memory I had to go to 'help' and 'diagnostics' and then the 'update' menu would give a 'cancel' option.

[toby10]

Actually, when I was prompted for update after booting hitting 'home' wouldn't work. From memory I had to go to 'help' and 'diagnostics' and then the 'update' menu would give a 'cancel' option.

Then yours is definitely borked because the Home button should dismiss the update.

[spamandy]

Then yours is definitely borked because the Home button should dismiss the update.

Yep - I think it was probably because both the local server and mysqueezebox.com had different versions to the one that was installed on the radio...

Thanks for your help with this.

[maggior]

Hope someone might be able to help with my new squeezebox radio.

This is my second radio - first one works fine. I'm running the SBS (version 7.6.1 - r33110) on a WD MyBookLive NAS. Both radios connect to this via my wifi network.

When I connected the new radio for the first time it prompted to 'upgrade' it's firmware from 7.7.1-r9592 to the version on the server (ie. 7.6.1), which is installed and working fine on my first radio. The problem is that if I tell it to upgrade it starts downloading but fails at 0% download. Also, I notice that the wifi signal strength icon on the screen changes to red for about 1 second. From that point the radio won't play any music and nothing seems to fix it except a complete reboot, after which it asks me to up(down)grade again. If I abort the upgrade at that stage (ie. before trying to upgrade - leaving the firmware at 7.7.1) everything works fine.

I wouldn't be bothered about this, except that every time I turn the radio on again it keeps hassling me to upgrade and cancelling this every time is annoying. Also, no one else in the family knows how to do this so it just adds to my tech support load

Any tips?

I'm experiencing exactly the same issue with the exact same symptoms with a squeezebox radio I just purchased - right down to the behavior of the wifi signal strength icon turning red for a second.

The solution here was to upgrade to the latest LMS, which is not something I want to take on at this point. I'm running 7.5.5. currently and it works fine for all of my other devices and should work with the Radio.

I've tried all of the things suggested here - factory reset and using a wired network connection rather than wireless. No joy.

In addition to the annoyance of the request for update, the latest fw for the radio (which it successfully loaded from mysb.com) doesn't seem to play well with the 7.5.5 version of server software. The player doens't show up in the list of players even though it is connected to the server. If I try to play music, it appears to but no sound comes out of the radio. it plays Rhapsody fine via mysb.com.

Is there something I can do other than upgrade my server software? This is very frustrating, especially since I'm not exactly a squeezebox newbie :-).

[azinck3]

I don't have a Radio, but I seem to remember reading somewhere that a slight change was made to the Radio hardware at some point during the production run. The change meant that all Radios with the newer hardware required 7.7+ versions of LMS. I hate to spread misinformation since I can't remember where I read it, but it sure seems like I read it somewhere....

[maggior]

I don't have a Radio, but I seem to remember reading somewhere that a slight change was made to the Radio hardware at some point during the production run. The change meant that all Radios with the newer hardware required 7.7+ versions of LMS. I hate to spread misinformation since I can't remember where I read it, but it sure seems like I read it somewhere....

Can anybody confirm this? Andy or Michael - do you have some insight to this issue? In searching the forums, I see I'm not the only person experiencing this. I really don't want to take on upgrading my server software just to support the radio, which should work with 7.5.5.