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  1. #1
    Junior Member foehammer's Avatar
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    Jan 2011
    Posts
    26

    Slacker App still not working / some stations still drop

    Slacker still seems to only play one song then quit ,...

    Also some stations still drop playing after a while ,..I used to fall asleep with my radio on &
    It was on when I woke up,....Now when I wake up its off ,....pretty much just since last update

  2. #2
    Senior Member
    Join Date
    Aug 2008
    Location
    Western NC, USA
    Posts
    174
    I sent in a report last Thursday on the Slacker issue and here's part of the response I got from Logitech support:

    "Were are having issues with the Slacker app for our Squeezeboxes. At this time our engineers and Slackers are working on a fix for it so please be patient. I can set your case to Pending and inform you when there is an ETA or when the issue is resolved."

  3. #3
    Junior Member foehammer's Avatar
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    Jan 2011
    Posts
    26
    "our engineers and Slackers are working"

    Well thats good news ,....I think,.......

  4. #4
    Senior Member
    Join Date
    Oct 2009
    Posts
    232
    Quote Originally Posted by foehammer View Post
    "our engineers and Slackers are working"

    Well thats good news ,....I think,.......
    I'm sure it was meant to be said "our engineers and Slacker's are working"... Not calling Logitech's engineers slackers. One of those cases where punctuation makes all the difference in how something is understood.
    Squeezebox devices: Boom, Duet, and Radio
    DLNA devices: Sony Bravia TV, WMP11 on Win7
    LMS 7.7.2 running on a ReadyNAS Ultra 2 Plus

  5. #5
    Junior Member
    Join Date
    Feb 2010
    Posts
    1
    it looks like they've been deleting the pandora and slacker threads that deal with this problem. not giving me hope. terrible customer service

  6. #6
    Babelfish's Best Boy mherger's Avatar
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    Apr 2005
    Location
    Switzerland
    Posts
    18,931

    Slacker App still not working / somestations still drop

    > it looks like they've been deleting the pandora and slacker threads that
    > deal with this problem. not giving me hope. terrible customer service


    We don't delete any threads but spam. It's here, or it has not existed.

    --

    Michael

  7. #7
    Junior Member
    Join Date
    Dec 2010
    Posts
    6
    Quote Originally Posted by mherger View Post
    > it looks like they've been deleting the pandora and slacker threads that
    > deal with this problem. not giving me hope. terrible customer service


    We don't delete any threads but spam. It's here, or it has not existed.

    --

    Michael
    Any news on this yet? The slacker APP still stops after 4 or 5 songs. It's very annoying. Only slacker does this.

  8. #8
    Babelfish's Best Boy mherger's Avatar
    Join Date
    Apr 2005
    Location
    Switzerland
    Posts
    18,931

    Slacker App still not working / somestations still drop

    > Any news on this yet? The slacker APP still stops after 4 or 5 songs.
    > It's very annoying. Only slacker does this.


    We've added more error logging a few days ago. Now we do indeed see that
    we're getting a lot of errors back from the Slacker API. Some of them
    actually tell us to retry ("500 Please retry"), which we currently ignore.
    We're going to investigate this.

    --

    Michael

  9. #9
    Junior Member
    Join Date
    Aug 2009
    Posts
    12

    Update, please

    Quote Originally Posted by mherger View Post
    > Any news on this yet? The slacker APP still stops after 4 or 5 songs.
    > It's very annoying. Only slacker does this.


    We've added more error logging a few days ago. Now we do indeed see that
    we're getting a lot of errors back from the Slacker API. Some of them
    actually tell us to retry ("500 Please retry"), which we currently ignore.
    We're going to investigate this.

    --

    Michael
    Last I checked, the problem persists. BTW: I have noticed that when the stream stops and the error message appears, pressing the >> button on the Controller three times usually gets the stream started again.

  10. #10
    Back home from being away and very disappointed to see that the Slacker app is still not working. Dropped my subscription to Slacker as this is where I listen to 90% of my Slacker. Same issues as the post above. >>> and it's going again.

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