Live365

[asdti]

I contacted Live 365 and they said they'd approached Logi to work with them and fix the API but Logi didn't reply...

[garym]

I contacted Live 365 and they said they'd approached Logi to work with them and fix the API but Logi didn't reply...

You've posted this twice here at the forums. But understand that logitech employees don't officially read this forum, so your message is not providing any feedback to logitech here. The official logitech forums are here and someone from logitech *might* read it there:

http://forums.logitech.com/t5/MySque...p/mysqueezebox

and you will better get the developers attention is you post a bug at bugs.slimdevices.com and then return here and post the bug link for others to vote. There may already be a bug on this so you can search for that as well.

[asdti]

Hi Gary

You're right they don't 'officially' read it, but as you also posted before, they do post sometimes. IMO they seem a bit more active over the last few weeks than they did a few months ago and I wondered if by posting they might see it.

I did post on the official Logi forums. They said to submit a support call, which I also did. They said they would refer it and come back to me. Guess what - I did not hear back from them.
Meanwhile I also contacted Live 365. Their view was a bit different than you'd expect in that they said they are happy to work with Logi and had approached them, only (also) to be met with silence.

I guess I could - also - submit a bug using the process. I think that is the next step (though something tells me this is a dead product line now...)
I suppose I'm not used to a commercial software product whose vendor doesn't keep an eye on things (is proactive) to this degree. As a software programmer myself, believe me, our purchasers expect US to be on top of all the features of our product - service agreement or not - and to fix accordingly!

Ho-hum! :-)

Anyhow, since I raised it with Live 365, the browse stations feature did come back. That HAS to be either Live or Logi - the forum post at Live says it was them to help us out, but who knows...

[asdti]

...and now the bug exists and has been voted for a few times.

link here:



http://bugs.slimdevices.com/show_bug.cgi?id=17974


though I am reading comments also that BugZilla itself may be borked too! (see comment in similar thread in Logi Media Server section)

We can but try...

[garym]

Hi Gary

You're right they don't 'officially' read it, but as you also posted before, they do post sometimes. IMO they seem a bit more active over the last few weeks than they did a few months ago and I wondered if by posting they might see it.

I did post on the official Logi forums. They said to submit a support call, which I also did. They said they would refer it and come back to me. Guess what - I did not hear back from them.
Meanwhile I also contacted Live 365. Their view was a bit different than you'd expect in that they said they are happy to work with Logi and had approached them, only (also) to be met with silence.

I guess I could - also - submit a bug using the process. I think that is the next step (though something tells me this is a dead product line now...)
I suppose I'm not used to a commercial software product whose vendor doesn't keep an eye on things (is proactive) to this degree. As a software programmer myself, believe me, our purchasers expect US to be on top of all the features of our product - service agreement or not - and to fix accordingly!

Ho-hum! :-)

Anyhow, since I raised it with Live 365, the browse stations feature did come back. That HAS to be either Live or Logi - the forum post at Live says it was them to help us out, but who knows...

Glad to hear you have some functions restored. The issue here is that squeezeboxes are a tiny, tiny part of Logitech.