No Artwork at Home but Artwork is OK at Best Buy (see video)

[chipmalee]

Exact same conditions (Firmware, Datacenter). My "no artwork on the radio station situation" was originally a nusiance problem. But it's been going on for a year (or 2 firmware updates) that it's beginning to bug the hell out of me. There's no logic. I've read the other posts (http://forums.slimdevices.com/showth...944#post698944).

Has anyone gotten any ideas what is causing it. I thought it was TuneIn problem before but after seeing the same conditions at Best Buy, I'm convinced TuneIn has nothing to do with it since the radio station LOGO is OK in both cases. But what the hell is causing the problem? The conditions are exactly the same on both my home and Best Buy side. And as always, Pandora and other apps have no artwork problems; only the internet radio stations linked to TuneIn.

HOME: No Artwork, Radio LOGO is OK
Firmware: 7.7.2 r-9663
Datacenter: US East
http://twitpic.com/94ef1y

BEST BUY: Artwork is OK, Radio LOGO is OK
Firmware: 7.7.2 r-9663
Datacenter: US East
http://twitpic.com/94e7nm

[mherger]

Did you play both from the Internet Radio menu, browsing to the station
the same way? From one of the videos (sometimes text tells us more than a
video...) I was under the impression that you started playback using the
preset-buttons. That might be a problem if the URL for the station as
stored in your presets has changed.

--

Michael

[chipmalee]

Did you play both from the Internet Radio menu, browsing to the station the same way?

Yes Michael, I just tested it again at home. I played both on Internet Radio menu as well as the TuneIn Radio menu. Both times, WMMR and WAXQ only had radio tower picture.

I had to put the channels in Preset for the sake of abbreviating the video since my cell had a limit of 550k per shot and I would mess up.

The good news is I think with the latest update, the radio logo now appears on the left side of the radio station ID (as you can see by the video).

By the way, it was the images that closed the deal for me when I first considered between buying a Grace or SqueezeBoom or SqueezeRadio. So I think having the Artwork is a very important selling point.