SB Touch and Linksys E3000 WiFi issue

[NoStatic]

Hello to All,

I just got a new SB touch to stream internet radio stations at my office. The touch connected to the router via WiFi with no problems. Once connected, it downloaded the latest firmware and I registered at msb.com via the touch and also installed the slacker app. I am unable to stream music from any selected station.... slacker, locals,etc. The station displays the song title now playing, but no audio and the progress bar stands still. If I switch to a different radio station, a new song displays, but no stream. I brought the SB touch home and connected it via WiFi to my trusty Linksys WRT54GS and it was up and running in 2 minutes. I have used the E3000 for more than a year without any WiFi issues. I have plenty of bandwidth and any other WiFi enabled device works fine. I am running WPA2 Personal on the E3000. Again, the SB connects ok but will not stream the music. Everything looks good on the diagnostic screen of the Touch. I have searched for hours on this issue and come up empty handed. Today I plan on taking another look at the E3000 wireless configuration and was thinking of enabling QoS and binding it to the SB's mac address to see if that would fix the problem.

Thanks in Advance

[toby10]

It does or does not work on your home network? Are you trying non-Slacker stations? Slacker & Pandora are currently experiencing issues.
What are you outputing the audio to? Speakers? Amp? Headphones? Sure Volume is turned up?

[NoStatic]

Works fine at home both hardwired and wireless when connected to my old WRT54GS. All stations are functional...slacker, non slacker, etc.

At the office using the Linksys E3000,either wired or wireless, the SB connects to msb.com and all available stations will connect.....slacker,locals,non-slacker, etc. When first connecting to any station, the song and album cover will display, song title, artist, but no streaming music. Also, the "song progress" bar timeline below the song title is missing. The E3000 works fine with other devices. I am there now typing this reply on my laptop connected to the E3000 router. The Squeezbox is connected to a 200w/channel amp which is functioning fine. I can turn on the 1khz test tones from the factory test screen and blow the doors out of the office.

[Mnyb]

Office like an Office in a big corporation ?

I would be extremely surprised to see any squeezesomething work in typical corporate environments .

To many firewalls etc down the line to many blocked ports and other ways of traffick shaping.

Edit: try the Linksys E3000 at home ?

[toby10]

Yeah, I'd guess your companies IT people have somehow blocked certain ports or streaming types. Can you bring in any laptop to work and stream internet stations with it? No pre authorizing devices/computers needed through your IT dept?

How about installing the SqueezePlay software player on a laptop, verify it will play from MySB.com on your home network, then try that same laptop + SqueezePlay + MySB.com on your company network?

[NoStatic]

It's a private company. The only devices there are the cable modem and E3000 router. The only difference between the office and home is different cable providers and the older Linksys router at home. I will probably upgrade the firmware in the E3000 as a next step. It would be a hassle to remove the E3000 since it serves my POS system and I would need to replace it with another router. Thanks for the replies...

[Soulkeeper]

If you're going to upgrade the firmware in your E3000, consider DD-WRT, a free 3rd party firmware that gives you more functionality than the stock firmware. I run revision 16785 on my E3000 and it works like a charm.

If you take some time to read the DD-WRT forum, you'll probably find an even newer revision that works well. Just be careful to follow the instructions carefully, so you don't brick the router, when you flash it for the first time.

[pski]

Office like an Office in a big corporation ?

I would be extremely surprised to see any squeezesomething work in typical corporate environments .

To many firewalls etc down the line to many blocked ports and other ways of traffick shaping.

Edit: try the Linksys E3000 at home ?

Unless you are in charge. If so, you could allow connections to trusted IP's. What a perk !

[NoStatic]

I upgraded the firmware on the E3000 and the Squeezebox works great. My router had version 1.0.0.2 and I installed the latest version which is 1.0.0.4
Soulkeeper....Thanks for the tip on DD-WRT. I am going to flash my home router with that firmware. It looks like it has a lot more functionality than the stock firmware. I decided to try the Cisco firmware first on the E3000 and since it works, I will leave it at that. Thanks to all for your input.