Over here http://forums.logitech.com/t5/MySque...wn/td-p/803959 logitech is now asking us to phone them. Phone numbers are apparently here http://logitech-en-emea.custhelp.com...tail/a_id/6861
Let's all just phone, so we get this fixed.
EDIT: I'm not sure what they're thinking we are going to get by phoning off business hours. The page they link to say:
Fantastic support, right!?Code:Monday to Friday 9:00 - 18:00 (CET)
Results 11 to 20 of 103
Thread: MySB.com down?
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2012-03-01, 13:30 #11Senior Member
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Last edited by OppfinnarJocke; 2012-03-01 at 13:35.
// OppfinnarJocke
SqueezeBox Duet, Controller FW 7.7.2 r9663, Player FW 77
Main use: Wimp and internet radio through MySB.com
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2012-03-01, 13:32 #12Administrator
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Sorry guys, something went wrong at Amazon and we're working on it. Longer term we plan to be more resilient against these kinds of Amazon failures.
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2012-03-01, 13:37 #13Administrator
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And come on guys, it's been ages since we've had any problems, give us a break.
Don't bother calling support, you'll just be wasting your time.
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2012-03-01, 13:38 #14Junior Member
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- Oct 2011
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Redundancy??
Hi Andy, this is not nice! They have redundant services at Amazon and frankly it is just not polite to point at anybody else.
Please get your services right, make it redundant or triple save. It is worth it don't you think? You make a lot of money of it and invented the whole technical business scheme yourself. And don't you twitter? It would take some heat away. That is why you took an account, right? To inform us.
Bad job, sorry to say!
Originally Posted by andyg
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2012-03-01, 13:42 #15Member
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"...And come on guys, it's been ages since we've had any problems, give us a break.
"
Would it help if we just kept as silent as our radio's?
Rob
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2012-03-01, 13:45 #16Senior Member
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- Jan 2008
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I actually run my own server, but have just noticed that the MediaFly and Podcasts apps are missing from the main menu. Is this to do with the outage or is it a different problem?
If the latter, what could have caused it. The plugins are enabled and the apps were here a couple of days ago. I have restarted the server to no avail.
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2012-03-01, 13:52 #17Administrator
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Sorry but I don't feed trolls...
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2012-03-01, 13:52 #18Senior Member
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Yes, your absolutely true on both accounts... it's been quite a while since the last outage, at least what I've noticed, and phoning support has always been a waste of time, at least here in Sweden. Originally Posted by andyg
And come on guys, it's been ages since we've had any problems, give us a break.
Don't bother calling support, you'll just be wasting your time.
We trust you get this sorted out real quick.
Thanks.// OppfinnarJocke
SqueezeBox Duet, Controller FW 7.7.2 r9663, Player FW 77
Main use: Wimp and internet radio through MySB.com
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2012-03-01, 13:58 #19Senior Member
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Same here. Hope it doesn't take as long to fix as last time.
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2012-03-01, 14:00 #20Administrator
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Current ETA is about 35-45 more minutes.
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