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  1. #1
    Junior Member
    Join Date
    Nov 2011
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    4

    Question "Can't open file"

    I have a bus-powered USB drive hooked up to the SBTouch. I have a simple file structure of Music and Pictures root folders, with nested artist/album or location subfolders. The files are plain-vanilla MP3, MP4, and JPG. I first did a full rescan of the drive on my Macbook Air.

    What's weird (to me at least) is that the SBT can see the file structure, artist/album/song names, but when I try to play *most* of them, I get the "Can't open file" error. (That's right: I can play a few albums that are otherwise indistinguishable from the others.) For pictures, the SBT can render thumbnails in the listings but can't open the full file.

    Also, while the USB drive is mounted, the SBT can't see my laptop at all, even though its folders were part of the scan. Only the USB device is visible as a music source.

    Should I *not* be doing the scan from the laptop? Any suggestions?

  2. #2
    Senior Member
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    Quote Originally Posted by danalyst View Post
    Also, while the USB drive is mounted, the SBT can't see my laptop at all, even though its folders were part of the scan. Only the USB device is visible as a music source.

    Should I *not* be doing the scan from the laptop? Any suggestions?
    Not sure about your other issues, but correct, the Touch can use the attached USB drive for its music source (running its internal "tinySbS" or it can use the files on your laptop, where the laptop is running full SbS. But it has to be one or the other. It is not using BOTH at the same time.

    When the USB drive is connected to your touch, it is running TinySbS. When you select "my music" and scroll to the bottom of the menu do you see the option to SWITCH LIBRARY? And if so, does the name of the library you created on your laptop show up? Note that your laptop must be on, and SbS (or LMS) on your laptop must be running before you'd see the other library. And if it were me, I'd give the library name in the laptop something unique ("Laptop Music") so I can see this in the touch. EDIT: And of course you'd have to have the music on a USB drive attached to your TOUCH and at the same time have the music on a different drive attached to your laptop (or have the files on your laptop's internal harddrive).
    Last edited by garym; 2011-11-14 at 10:50.
    Location 1: VortexBox Appliance 6TB (2.2) > LMS 7.7.2 > Transporter, Touch, Boom, Radio w/Battery (all ethernet)
    Location 2: VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom, Radio w/Battery (all ethernet except Radio)
    Office: Win7(64) > LMS 7.7.2 > SqueezePlay
    Spares: VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
    Controllers: iPhone4S (iPeng), iPad2 (iPengHD & SqueezePad), CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
    Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify

  3. #3
    Senior Member
    Join Date
    May 2010
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    I would do a complete rescan while the drive is attached to the Touch using Tiny SBS, or if you have a wifi network leave the drive attached to the Mac and use the full SBS running on your Mac.

  4. #4
    Senior Member toby10's Avatar
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    For the problem files that won't open/play on Touch, write down a couple files (folders) that do work, do the same for a couple that don't work.
    Attach that USB drive to your computer, examine the attributes (properties) of both types of files/folders, see if there is something different with them.
    Like maybe one is set to read only? archived? hidden? shared? etc...

    Also make sure the contents (music) is not DRM'd (i.e. protected).

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