MUSO - Support Thread

[ralphpnj]

Is 192.168.1.9 still a valid address for LMS?

Actually it is no longer a valid address. The current address is 192.168.1.6 and I was having trouble changing this in the options screen but now I have been able to get muso to run and I've changed the SBS/LMS address. I run SBS and not LMS. At the moment muso seems to running correctly on both computers. I don't know what happened or what I may have done to fix things but everything is hunky dory right now.

And I do thank you for your quick response. Luckily it turned out to be a false alarm. Again thank you for this wonderful program.

[jezbo]

Actually it is no longer a valid address. The current address is 192.168.1.6 and I was having trouble changing this in the options screen but now I have been able to get muso to run and I've changed the SBS/LMS address. I run SBS and not LMS. At the moment muso seems to running correctly on both computers. I don't know what happened or what I may have done to fix things but everything is hunky dory right now.

And I do thank you for your quick response. Luckily it turned out to be a false alarm. Again thank you for this wonderful program.

OK good, thanks for letting me know.

Perhaps when the registered server is no longer valid the system should stay a little more responsive to allow you time to change it - I'll look into this. Even though it does attempt to re-connect every so often it does this on a sub-thread, so I'm not sure why the front end is locked out.

[ralphpnj]

OK good, thanks for letting me know.

Perhaps when the registered server is no longer valid the system should stay a little more responsive to allow you time to change it - I'll look into this. Even though it does attempt to re-connect every so often it does this on a sub-thread, so I'm not sure why the front end is locked out.

Huh? Whatever. Thanks again for all your efforts.

[sherington]

I have downloaded Muso & have updated Windows 7, including all the .net stuff, but every time I try to open Options, the program seems to go into a terminal spasm - windows reports that it is "not reponding" .. clearly a Windows issue, I guess, but I have absolutely no idea what do to to fix it.

Any ideas or help would be much appreciated. Muso looks as if it is a really nice additional program, buty I just cannot get it to work for me at all.

Thanks


Andrew

[jezbo]

I have downloaded Muso & have updated Windows 7, including all the .net stuff, but every time I try to open Options, the program seems to go into a terminal spasm - windows reports that it is "not reponding" .. clearly a Windows issue, I guess, but I have absolutely no idea what do to to fix it.

Any ideas or help would be much appreciated. Muso looks as if it is a really nice additional program, buty I just cannot get it to work for me at all.

Thanks

Andrew

Could you please download this pre-release version:
http://klarita.net/musoSetupBeta.msi
Then run from the menu in debug mode, reproduce the error, then send me the muso.log file from C:\Users\Public\Music\muso ?

You could also try running muso in administrator mode (even if you are an administrator, this can make a difference).

[sherington]

Could you please download this pre-release version:
http://klarita.net/musoSetupBeta.msi
Then run from the menu in debug mode, reproduce the error, then send me the muso.log file from C:\Users\Public\Music\muso ?

You could also try running muso in administrator mode (even if you are an administrator, this can make a difference).

Thanks for you reply - have only managed to return to this problem today.

A couple of things: (a) I have just installed the pre-release version, and esentiually the same problem occurs.
(b) Have had Task Manager showing, and the Memory useage just climbs and climbs whilst the Options do not appear - as I write this, it has
grown to >1.93Meg & has generated a .NET Framework "Unhandled Exception" error, as follows:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at Microsoft.Win32.Win32Native.FindFirstFile(String fileName, WIN32_FIND_DATA data)
at System.IO.Directory.InternalGetFileDirectoryNames( String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetDirectories(String searchPattern, SearchOption searchOption)
at System.IO.DirectoryInfo.GetDirectories()
at AlbumBrowser.Options.GetThemes()
at AlbumBrowser.Options..ctor()
at AlbumBrowser.BrowserForm.showOptions(Nullable`1 tabno)
at AlbumBrowser.BrowserForm.showOptions()
at AlbumBrowser.BrowserForm.optionsToolStripMenuItem_ Click_1(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Obje ct key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(Eve ntArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(Eve ntArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(M ouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventIntera ctive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(Event Args e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEven tArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(M ouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Mes sage& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

(c) Have not yet seen a log file at all .. is this because it never completes??
(d) There seems to be no option to run an msi file in Administrative mode ... how would I do this?
I do not have Admin user enabled since my account has full administrative rights


My PC has 4Gig memory, runs W7, & has the latest updates, including Microsoft .NET Framework 3.5 SP1.

The

Thanks again.

Andrew

[jezbo]

Thanks for you reply - have only managed to return to this problem today.

A couple of things: (a) I have just installed the pre-release version, and esentiually the same problem occurs.
(b) Have had Task Manager showing, and the Memory useage just climbs and climbs whilst the Options do not appear - as I write this, it has
grown to >1.93Meg & has generated a .NET Framework "Unhandled Exception" error, as follows:
(c) Have not yet seen a log file at all .. is this because it never completes??
(d) There seems to be no option to run an msi file in Administrative mode ... how would I do this?
I do not have Admin user enabled since my account has full administrative rights


My PC has 4Gig memory, runs W7, & has the latest updates, including Microsoft .NET Framework 3.5 SP1.

Andrew

The log is only written if you select Start > All Programs > muso > Run in debug mode, it will still be useful to have it if you could try to generate it - you don't have to wait until you run out of memory, just wait 10-20s after trying to initiate the Options window then kill it.

To run in administrator mode right click on the icon for Run in debug mode and choose Properties, Compatibility tab, tick the "Run this Program as an Administrator" checkbox.

If the stack trace is correct, all it's trying to do at the point of failure is to scan your themes folder under C:\Users\Public\Music\muso\themes\ for sub-folders - why this locks up I have no idea - can you verify that this folder, or the parent muso folder at least, has been correctly created?

[sherington]

muso.log

[jezbo]

muso.log

Well from this it looks like it's scanning a HUGE number of fonts on your machine. At the point you killed it, it had scanned 450 fonts and was still in the A's ! How many do you have? I may be able to change the auto-scan to a scan on demand if you really need to keep 1000s.

The previous stack trace was possibly a red herring.

[sherington]

This is one of those moments when you really, really regret having done something in the past - yes, I do have many tens of thoussands of fonts installed ... I design and build websites so I find them useful ...BUT there are far, far tooo many!

I will now try to delete a few thousand, but the option you suggest is definately a great idea!

Thank you

Andrew