Getting drop outs with 7.6.x

[dpotts]

After installing SBS 7.6.0, I started noticing that every few minutes, the music stops for about 10 seconds. The problem is intermittant. Unplugging the receiver and plugging it back in may resolve the issue for a while -- though only for a while -- but because of the intermittancy of the problem, I'm not sure about this. Upgrading to 7.6.1 dashed my hopes by failing to correct the problem.

When the music stops, the light on the front of the receiver goes from bright white to dull white. It goes back to bright when the music restarts.

Does anybody have any suggestions as to what I might do about this?

[w3wilkes]

With the light on the receiver going from bright white (playing music) to dull white (I think this is connected to server, but no incoming stream) it could be network or the server getting bogged down and not able to keep the stream going to the receiver. It doesn't sound like you're losing connectivity. To test the network for interference you could use a tool like inssider on a Windows laptop with access to your wireless network to see if you're seeing interference on your channel.

Since you didn't say, this is based on believing that your receiver is connected wirelessly, but again you didn't say.

[Mnyb]

What file types are you using ? any other cpu or disc-read intense activity going on the server ? or network intense activity (torrents ? )

The light usually drops to blue if it loses the server, how does the controller behave during this ?

[slate]

And could you add some information about your server? hardware, operating system?

[Ron Olsen]

Are you running SBS on Linux or Windows?

SBS on Linux, with its 2-minute Auto Rescan interval, can tie up the CPU while SBS is doing the rescan check. This could possibly cause dropouts.

If this is the case, try disabling Auto Rescan (SBS > Settings > Advanced > Performance > Automatically detect changes > Disabled, manually scan for new music ) and see if that helps.

I had similar issues with SBS 7.6.0 on my VortexBox Appliance (Fedora 14 Linux), with FLAC playback on my Duet Receiver stopping suddenly in the middle of playback more than once.

I'm now running SBS 7.6.1 with Auto Rescan disabled, and I'm not having any playback issues.

[dpotts]

Yes, the receivers are connected wirelessly. I have had chanel problems in the past, and that is sort of what the drop outs are like, but (I thought) I got that problem corrected a long time ago. If I keep experiencing these drop outs, I'll try changing chanels. Another indicator that network interference is what's behind this is that what "fixes" it is rebooting the receiver. Perhaps the co-occurrence of 7.6 with this problem is a red herring.

My platform is WHS 2003. My files are flac, but I get the problem when listening to Internet radio as well as when listening to files. I have mostly experienced the drop outs when not using the Controller at all (i.e., when using the Web interface and a receiver to which the controller isn't connected).

[Mnyb]

Yes, the receivers are connected wirelessly. I have had chanel problems in the past, and that is sort of what the drop outs are like, but (I thought) I got that problem corrected a long time ago. If I keep experiencing these drop outs, I'll try changing chanels. Another indicator that network interference is what's behind this is that what "fixes" it is rebooting the receiver. Perhaps the co-occurrence of 7.6 with this problem is a red herring.

My platform is WHS 2003. My files are flac, but I get the problem when listening to Internet radio as well as when listening to files. I have mostly experienced the drop outs when not using the Controller at all (i.e., when using the Web interface and a receiver to which the controller isn't connected).

it can absolutely be a red herring, you have also been on this forum for a while .
Well *every* release since forever ago someone claims that the player fw breaks network conectivity ?
It have always been like that, if it where true no one would have functioning player conection nowdays.
I've also experienced weird co-occurence in the past, just as I installed 6.5 something a neigbour got a new router wifi noise polution is rising slowly for everyone.
Try it wired if it still acts up, you may suspect the server if everything works you may investigate the wifi.