Sirius :"stream stopped..you are no longer ..."

[Ikabob]

I am a paid internet radio subscriber to Sirius, however, I consistently get a stopped stream and the message like: "stream stopped....you are no longer authorized to use the service" I called Sirius and the gentleman reset everything and apologized. I was hopeful until about 10 minutes into playing a station...the same thing occurred. I do not know exactly where to turn at this time , so I am posting this in hopes that others may have an answer. Anyone else having this problem??? Thank you.

[Ron Olsen]

I am a paid internet radio subscriber to Sirius, however, I consistently get a stopped stream and the message like: "stream stopped....you are no longer authorized to use the service" I called Sirius and the gentleman reset everything and apologized. I was hopeful until about 10 minutes into playing a station...the same thing occurred. I do not know exactly where to turn at this time , so I am posting this in hopes that others may have an answer. Anyone else having this problem??? Thank you.

Every Sirius user has seen this problem.

Here is an earlier thread:
http://forums.slimdevices.com/showthread.php?t=87079

Here is the bug report:
http://bugs.slimdevices.com/show_bug.cgi?id=17157

Unfortunately, this bug has been relegated to WONTFIX status, since Logitech refuses to work with Sirius to fix the problem, with the claim that they have to honor requests from Sirius to stop playback. What if the requests to stop playback are erroneous?

Logitech's position on this problem is wrong, period. End users are having problems. The two companies involved in providing the service should work TOGETHER (shocking concept!) to fix it. Pretty sad that Logitech won't even consider this option.

Fortunately, you don't have to depend on Logitech or Sirius to make the problem go away.
Here is a workaround you can apply yourself to fix the problem:
http://forums.slimdevices.com/showpo...&postcount=174

[Ikabob]

Thanks for your response. I will join in on the bug report.

[Ikabob]

It's unfortunate that Sirius stops routinely after only about 15 minutes. To me having to push the "play" button every 15 minutes is unacceptable. It is a premium subscription and a recommended supported application . I believe and trust that this issue will be addressed and corrected by the responsible administrators or else I'll be forced to terminate my subscription. I really like very much Sirius and do not wish to do that. Logitech should not advertise a premium music station to it's loyal customers that is an inferior product IMHO, with no indicatio that anyone IS working to correct the issue. And I am a Logitech loyal supporter and Squeezebox lover. Thank you.

[ddewey]

Quoting Ikabob (Ikabob.4xxd7c1312426562 (AT) no-mx (DOT) forums.slimdevices.com):

>
> I am a paid internet radio subscriber to Sirius, however, I consistently
> get a stopped stream and the message like: "stream stopped....you are no
> longer authorized to use the service" I called Sirius and the gentleman
> reset everything and apologized. I was hopeful until about 10 minutes
> into playing a station...the same thing occurred. I do not know exactly
> where to turn at this time , so I am posting this in hopes that others
> may have an answer. Anyone else having this problem??? Thank you.

Yes, I see exactly the same behavior. I don't play a lot of Sirius
through the SB, but my daughter loves Radio Disney and I see it here
frequently.

I am also a paid subscriber.

[Ron Olsen]

The bug has been reopened:

http://bugs.slimdevices.com/show_bug.cgi?id=17157

Please add your comments to this bug report and vote for this bug if you are affected.

[bozer]

This problem is now back again for me. The fix is now no longer working. I shouldn't have updated my squeeze server because that brought it back and I see no reason to have updated it anyway.

[Ron Olsen]

This problem is now back again for me. The fix is now no longer working. I shouldn't have updated my squeeze server because that brought it back and I see no reason to have updated it anyway.

If you update your SBS installation, you'll have to reinstall ProtocolHandler.pm in the proper place and restart SBS to get the fix.

If you're using mysqueezebox.com and not SBS, the fix has no effect.

[Ikabob]

Any progress on this very annoying issue yet? I have not heard many action responses . It bothers me that I am paying $13 per month for a non functioning supported service.

[Ron Olsen]

Check the bug report to see what's going on with this issue:
http://bugs.slimdevices.com/show_bug.cgi?id=17157

You'll see that the bug has been reopened and assigned to Andy G with a Target Milestone of 7.6.1.

I hope Andy can arrange a testing session with developers on the Sirius end to get to the bottom of this. My guess: the problem is on the Sirius side (sending erroneous "No longer authorized" responses to SBS).