BBC iPlayer not parsing

[Phileas]

Is it just me getting this error when trying to use the BBC iPlayer plugin?:
"Failed to parse"

Typical error log:
[http://www.bbc.co.uk/mediaselector/4...ication=live]: [Failed to parse]
[11-06-18 00:09:34.6086] Slim::Formats::XML::gotViaHTTP (231) Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.

[bpa]

Is this a first time to try IPlayer or has it been working OK up to this ?

Does this happen on all iPlayer menus or just one ?

For an existing working iPlayer a "Failed to parse" can be caused by a network connection problem or if only one menu possibly aty the BBC.

[copperstate]

They do seem to have problems on the R3 play-again aac streams at the moment. All I get is a "405 Forbidden" message. It then uses the wma stream.

Not sure this is related though ...

[bpa]

Outside the UK - R3 AAC "Listen again" works OK for me.

To see if it is a SBS vs BBC issue - check the same stream on a browser based iPlayer

[Phileas]

I've been using iPlayer successfully for a couple of years and the problem is on all my players for the last couple of days.

It seems to be just the iPlayer menu - I've just tried the local radio menu and it works fine.

MySqueezebox.com works OK too, for what it's worth.

[Triode]

Its working for me in the UK at present - can you give me an example of a stream which won't work and include the output of the server log with plugin.bbciplayer.parser debugging?

[Phileas]

Just tried Radio 4FM.

Here's the log with debug:


[11-06-18 14:03:45.4144] Slim::Formats::XML::gotViaHTTP (231) Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 14:03:45.4484] Slim::Formats::XML::gotViaHTTP (258) XML/JSON parse error: Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 14:03:45.4497] Slim::Control::XMLBrowser::_cliQuery_error (1385) Error: While retrieving [http://www.bbc.co.uk/mediaselector/4...radio_fourfm]: [Failed to parse]

[Triode]

Have you restarted the server recently? I don't see why you get that error at present, but its not the BBC as it looks to be working for me at present. Can you restart and enable the debugging mentioned above and retry?

[Phileas]

Thanks for the help.

I rebooted the PC. iPlayer parsing debug is on. here's the log:

\PROGRA~1\SQUEEZ~1\server\SqueezeSvr.exe>DBIx/Class/Storage/DBI/Cursor.pm line 101)
frame 5: DBIx::Class::Storage:BI::Cursor::next (/<C:\PROGRA~1\SQUEEZ~1\server\SqueezeSvr.exe>DBIx/Class/ResultSet.pm line 953)
frame 6: DBIx::Class::ResultSet::next (/<C:\PROGRA~1\SQUEEZ~1\server\SqueezeSvr.exe>Slim/Schema/TrackPersistent.pm line 62)
frame 7: Slim::Schema::TrackPersistent::export (slimserver.pl line 1018)
frame 8: main::cleanup (slimserver.pl line 998)
frame 9: main::stopServer (slimserver.pl line 59)
frame 10: PerlSvc::Startup (/<C:\PROGRA~1\SQUEEZ~1\server\SqueezeSvr.exe>PerlSv c.pm line 95)
frame 11: PerlSvc::_startup (slimserver.pl line 0)
frame 12: (eval) (slimserver.pl line 0)

[11-06-18 16:33:56.1097] main::init (326) Starting Squeezebox Server (v7.5.4, r32171, Thu Apr 14 09:19:34 PDT 2011) perl 5.010000
[11-06-18 16:34:30.5479] Slim::Utils::PluginManager::load (330) Warning: Couldn't call Plugins::BBCiPlayer::Plugin->initPlugin: Unrecognized character \xBC in column 3073 at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/RTMP.pm line 1.
Compilation failed in require at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/Plugin.pm line 54.
[11-06-18 16:37:55.9025] Slim::Formats::XML::gotViaHTTP (231) Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 16:37:55.9043] Slim::Formats::XML::gotViaHTTP (258) XML/JSON parse error: Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 16:37:55.9060] Slim::Control::XMLBrowser::_cliQuery_error (1385) Error: While retrieving [http://www.bbc.co.uk/mediaselector/4...radio_fourfm]: [Failed to parse]
[11-06-18 16:39:38.3209] Slim::Formats::XML::gotViaHTTP (231) Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 16:39:38.3228] Slim::Formats::XML::gotViaHTTP (258) XML/JSON parse error: Can't locate object method "packUrl" via package "Plugins::BBCiPlayer::RTMP" at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/BBCMSParser.pm line 148.
[11-06-18 16:39:38.3245] Slim::Control::XMLBrowser::_cliQuery_error (1385) Error: While retrieving [http://www.bbc.co.uk/mediaselector/4...radio_fourfm]: [Failed to parse]

iPlayer is OK using a web browser.

[Triode]

[11-06-18 16:33:56.1097] main::init (326) Starting Squeezebox Server (v7.5.4, r32171, Thu Apr 14 09:19:34 PDT 2011) perl 5.010000
[11-06-18 16:34:30.5479] Slim::Utils::PluginManager::load (330) Warning: Couldn't call Plugins::BBCiPlayer::Plugin->initPlugin: Unrecognized character \xBC in column 3073 at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/RTMP.pm line 1.
Compilation failed in require at C:\ProgramData\Squeezebox\Cache\InstalledPlugins/Plugins/BBCiPlayer/Plugin.pm line 54.

This means the plugin is corrupted in some way - suggest you uninstall the plugin and reinstall it. I don't see how this could have occured, but it means that the plugin is not loading correctly.