Sirius Radio: "Stream stopped, you are no longer authorized to listen."

[Ron Olsen]

Ok.. so I had been listening to Sirius for about an hour and I got the "Stream Stopped" message. I hit play to restart, and 1 minute later it stopped again. I didn't do ANYTHING else to any of my other players during this time, so I am not sure how Logitech could think *I* am causing this failure by my actions.

How do we get this elevated at Logitech to someone who can do something about it?

1. Please add your comments to the bug report: http://bugs.slimdevices.com/show_bug.cgi?id=17157

2. Call Logitech customer support about the issue: http://www.mysqueezebox.com/support

[Topdog]

I listen to Sirius many hours a week through 2 SBC and 2 BOOMs and have notice that the frequency of "No longer authorized..." is more frequent on the weekends. I [unfortunately] understand why Sirius needs/wants to reduce their internet-based music streams. And I think that when their load gets large (e.g. weekends) they increase the frequency of requesting user action to insure one is that listening to the stream - so they don't stop it. Although the stream stoppage is totally a Sirius XM issue IMHO, the squeezebox should have a good app/plugin to just keep pinging them so it never is experienced on a Squeezebox system. Logictech might have its hands tied in providing an official fix. Such a "fix" will probably have to come from the user comunity.

[Ron Olsen]

I listen to Sirius many hours a week through 2 SBC and 2 BOOMs and have notice that the frequency of "No longer authorized..." is more frequent on the weekends. I [unfortunately] understand why Sirius needs/wants to reduce their internet-based music streams. And I think that when their load gets large (e.g. weekends) they increase the frequency of requesting user action to insure one is that listening to the stream - so they don't stop it. Although the stream stoppage is totally a Sirius XM issue IMHO, the squeezebox should have a good app/plugin to just keep pinging them so it never is experienced on a Squeezebox system. Logictech might have its hands tied in providing an official fix. Such a "fix" will probably have to come from the user comunity.

Here is a "temporary workaround" that eliminates the "You are no longer authorized to listen" problem:

http://forums.slimdevices.com/showpo...&postcount=174

I suggest using this version of Sirius ProtocolHandler.pm in your SBS installation until Logitech and Sirius provide a proper fix (if they ever do).

I have used this to listen to Sirius through SBS 7.5.4 for many hours with no interruptions by spurious "You are no longer authorized to listen" messages.

[garym]

Here is a "temporary workaround" that eliminates the "You are no longer authorized to listen" problem:

http://forums.slimdevices.com/showpo...&postcount=174

I suggest using this version of Sirius ProtocolHandler.pm in your SBS installation until Logitech and Sirius provide a proper fix (if they ever do).

I have used this to listen to Sirius through SBS 7.5.4 for many hours with no interruptions by spurious "You are no longer authorized to listen" messages.

Hi Ron, How can I copy this .pm file into the right place on my standard vortexbox appliance. I can use command lines on the vortexbox, but am clueless regarding commands needed to copy file into correct location....thanks.

[bozer]

I'm just posting to say I too now have this problem. After years of not having this issue, I'm getting this constantly. I press play and 5 mins later it stops again, rinse/repeat.

[Ron Olsen]

Hi Ron, How can I copy this .pm file into the right place on my standard vortexbox appliance. I can use command lines on the vortexbox, but am clueless regarding commands needed to copy file into correct location....thanks.

1. Login to your VortexBox as root.

2. Stop SBS:

service squeezeboxserver stop

2. Go to the installation directory:

cd /usr/lib/perl5/vendor_perl/Slim/Plugin/Sirius

3. Save the official version of the plugin:

mv ProtocolHandler.pm ProtocolHandler.pm.official

4. Download and install the new version of ProtocolHandler.pm:

wget http://notsosirius-squeezecenter.goo...ocolHandler.pm

5. Restart SBS:

service squeezeboxserver start

[garym]

1. Login to your VortexBox as root.

2. Stop SBS:

service squeezeboxserver stop

2. Go to the installation directory:

cd /usr/lib/perl5/vendor_perl/Slim/Plugin/Sirius

3. Save the official version of the plugin:

mv ProtocolHandler.pm ProtocolHandler.pm.official

4. Download and install the new version of ProtocolHandler.pm:

wget http://notsosirius-squeezecenter.goo...ocolHandler.pm

5. Restart SBS:

service squeezeboxserver start

Thanks Ron.

[Tony T]

I [unfortunately] understand why Sirius needs/wants to reduce their internet-based music streams.

If Sirius Internet Streaming was Free, I woud agree, but for a subscription service, this is unacceptable. Pandora and Slacker are Free, yet they have no such restrictions.

[bozer]

Here is a "temporary workaround" that eliminates the "You are no longer authorized to listen" problem:

http://forums.slimdevices.com/showpo...&postcount=174

I suggest using this version of Sirius ProtocolHandler.pm in your SBS installation until Logitech and Sirius provide a proper fix (if they ever do).

I have used this to listen to Sirius through SBS 7.5.4 for many hours with no interruptions by spurious "You are no longer authorized to listen" messages.

Thanks for this. It fixed my issue. However, whenever a new update is released, I need to do this all over again. At least it works. I am really disappointed in the Squeezebox software

[Tony T]

Thanks for this. It fixed my issue. However, whenever a new update is released, I need to do this all over again. At least it works. I am really disappointed in the Squeezebox software

Sirius is the problem. We're paying a subscription, they should be able to handle the bandwidth without resorting to 'making sure' that we're actually listening to what we're paying for.