New (to me) SB3 won't connect to wi-fi

[jhoyt]

I've wanted a SB ever since I first saw them...and finally got a used V3 (SD logo) last week. Right away I was able to connect to my wi-fi router (Linksys WRT54G). I use WPA Personal security; very tedius to input the key, but it worked. As I used it it became less and less reliable, to the point where it was reconnecting to the server or rebuffering every few seconds.

So I decided to do a "factory reset", so I could try setting it up from scratch. I re-input the WPA key, but got a "Wireless encryption failure" message. I tried again--many times. Same result. So I went in to my router's configuration site, and double-checked everything. I quadruple-checked the WPA key. And nothing is working. I know the router sees the SB, and the SB sees the router...but it's not getting past the encryption key.

What can I do? I don't want to think that I wasted a lot of money on a product that doesn't work.

Thanks for your time,
jhoyt

[toby10]

Make certain there are no spaces on the SB3's encryption input, often a space is created at the end of the passphrase.
The "arrow" on the screen should be right next to the last number or character in the passphrase, use Play button to erase any spaces.

If that isn't the issue I'd try turning off encryption temporarily to see if that allows a connection.
Also, is your SSID (the name of your WiFi) unique? If it is just "Linksys" then your SB3 may be trying to connect to your neighbors Linksys router.

[balbs]

I had a router from an ISP that used to drive me nuts as whenever I paired a device I had to press a button on the router which activated a pair with the router temporarily ( a good security feature but not if you forgot!)

Try without security just temporarily - if you connect then its the key - remember case matters so check that and that your keyboard hasnt got anything strange setting like the @ and hash sign mixed up.