The last 2 firmware updates were horrible

[gooseduck]

Got this radio last Black Friday. I haven't seen a product with buggier software.

However, I managed to get the machine to work fairly reliably with the original firmware. After 2 recent firmware updates, the thing got really screwed up.

1. Sleep function doesn't work right (even after multiple factory reset and reinstallation of the firmware): radio just abruptly turns itself off after 5 minutes or so instead of fading out at set time (15', 30', etc.).

2. If you set its alarm, it doesn't use your selected wakeup sound at your selected volume, but an annoying loud synthetic music.

There is no problem with my internet connection or router.

[simsboard]

I guess to help it would be good to know at least the firmware-version

regards
simsboard

[Tony T]

I guess to help it would be good to know at least the firmware-version

regards
simsboard

As he references the recent fw update (and problems), he has 7.5.0

[bpa]

As he references the recent fw update (and problems), he has 7.5.0

Not necessarily - there are 7.5.1 updates as well if the OP is running SBS 7.5.1.

[gooseduck]

As he references the recent fw update (and problems), he has 7.5.0

You are absolutely correct. It's 7.5.0 r8673.
Do these guys at Logitech know how to test software or do they rely on customers to be their guinea pigs?

[Tony T]

You are absolutely correct. It's 7.5.0 r8673.
Do these guys at Logitech know how to test software or do they rely on customers to be their guinea pigs?

Be sure to post your bug on http://bugs.slimdevices.com/

[brucegrr]

You are absolutely correct. It's 7.5.0 r8673.
Do these guys at Logitech know how to test software or do they rely on customers to be their guinea pigs?

Logitech does not test the software at all. First year community college computer programmers write the code over a long weekend and then it is offered to the public. Logitech does no in house testing.It relies on customers with no programming background to test the software.

It is this excellent programming practice that has made them the tech giant they are.

Or.......

your assertion is plain silly.

Bruce

[gooseduck]

Logitech does not test the software at all. First year community college computer programmers write the code over a long weekend and then it is offered to the public. Logitech does no in house testing.It relies on customers with no programming background to test the software.

It is this excellent programming practice that has made them the tech giant they are.

Or.......

your assertion is plain silly.

Bruce

Or they are as blind to reported problems as you.

[aubuti]

Or they are as blind to reported problems as you.

If you expect action on the bug, providing some basic information will be more productive than posing inflammatory rhetorical questions. To fix a bug they need to be able to reproduce it. The actual firmware revision is a start, but other info like what server you are connected to (mysb.com or local SBS), what you're setting for the alarm that doesn't fire, etc. are needed to reproduce the problem.

I can't speak to the sleep function because I never use it, but the alarm has worked reliably for me for several months, on both 7.4.x and 7.5.0. Clearly something is different with your setup.

[toppy]

Logitech does not test the software at all. First year community college computer programmers write the code over a long weekend and then it is offered to the public. Logitech does no in house testing.It relies on customers with no programming background to test the software.

It is this excellent programming practice that has made them the tech giant they are.

Or.......

your assertion is plain silly.

Bruce

Cute retort..I've noticed on this forum that some senor members are condescending to the junior members. I also see some of you "seniors" have been around for four or five years. I would like to see some of your first posts. Can't wait until I become a senor member so I just blindly love the product. Maybe Logitech should rename the Squeezebox radio to Geekbox radio.I don't like sniping forums, but your reply to a new member just PMO