Unable to search for artist in new version?

[nollada]

I just installed the Versjon: 7.4.2. Suddenly I am only getting "Empty" when I search for artist name in the music library.
If I search for album etc. it works fine...

Happy for any advice!
Lars

[Siduhe]

Is it just in the search that artists are missing, or is it that artist info is missing entirely from your library?

What anti-virus and/or security software are you running? This can be a common cause of "no artists found in library". You may need to add a specific exception for *.myi and *.myd files in your security software and do a full rescan. Are there any error messages in the server.log file or scanner.log files?

A bit more info on your setup would be good - in particular what OS are you running 7.4.2 on and what hardware (PC, NAS ?). What format are the files and how are they tagged (e.g. ID3v2.3 or 2.4 if mp3 etc).

[nollada]

It was working perfect before the version upgrade. I have all the info in the library. It also work in the Squeezebox Server window on the PC...

[Siduhe]

So if it works in the web interface, where is it not working?

On the Controller or on a player (and if so, which one, Boom, SB3)? If the Controller, have you tried a factory reset?

[nollada]

I have the problem in the Transporter and the Boom.

[Adrian07]

I have the same problem. After a rescan the Squeebox Server Control panel shows all my tracks, albums and generes correctly, but the number of artists is listed as 0.

Using the web interface it shows x albums with x songs by 0 artists.

I am running 7.4.2 on a Windows 7 Ultimate 64 bit machine linking the S/S to iTunes. The files are mp3.

I shall now try your suggestion regarding the .myi and .myd files to see if that sorts the problem.

Update:

Tried the rescan after excluding .myi and .myd files. During the rescan the artists names appeared under the artists list but as soon as the scan finished they had all disappeared and the count was back at 0. Most peculiar and way beyond me to figure out!

[baroquedub]

Same problem (see library stats below) Artists have disappeared... not even appearing in the web interface.

Can anyone help?

Squeezebox Server Status
Version: 7.5.0 - r30464 @ Thu Apr 1 05:51:56 PDT 2010
Operating system: Windows XP - EN - cp1252
Platform Architecture: 586
Perl Version: 5.10.0 - MSWin32-x86-multi-thread
MySQL Version: 5.0.22-community-nt


Library Statistics
Total Tracks: 135,934
Total Albums: 14,005
Total Artists: 0
Total Genres: 728

[Phil Leigh]

The normal fix for the zero artists problem is:
1) address any anti-virus issues - look for error messages about "MYI" in the server.log file
2) clear the SBS cache/database via the SBS control panel applet
3) Do a FULL rescan